Diamond Care Solutions Ltd

8 Mansfield Road, Nottingham NG16 3AQ
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8.3 11 Reviews
  • Diamond Care Solutions Ltd, Nottingham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.50 – £28.50

Please contact office for exact details

These prices are only a guideline, please contact Diamond Care Solutions Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Diamond Care Solutions Ltd

Person in charge

  • Anne Mpofu (Manager)
Are you the Owner/Manager of Diamond Care Solutions Ltd? View your Advertising Options

Diamond Care Solutions Ltd Reviews (11)

8.3

Diamond Care Solutions Ltd has a Review Score of 8.3 (8.250) out of 10, based on 2 reviews in the last 2 years.
Over all time Diamond Care Solutions Ltd has 11 reviews.

Overall Experience
  • 9
  • 2
  • 0
  • 0
  • 0
Date Published
  • 11
  • 1
  • 1
  • 2
  • 9
Reviewer Connection to Diamond Care Solutions Ltd
  • 6
  • 2
  • 1
  • 1
  • 1
Total of 11, showing 1-11
Review from I E (Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used Diamond Care Services for the 3rd time , after an operation for a hip replacement recently, to help me at home with showering and preparation of my breakfast.
I cannot fault them, the staff sent to my home were kind, respectful, helpful and enjoyed a joke.
I have great respect for them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert Q (Son of Client) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Diamond Care to you unreservedly. They looked after our mum during the latter months of her life. She looked forward to seeing them every visit, and they managed to make her life so much better. Nothing was too much trouble for them; they went above and beyond what was expected of
them. They were extremely reliable, always turning up at their allocated time.
Reply from Anne Mpofu, Manager at Diamond Care Solutions Ltd

Dear Robert, your mum was a pleasure to assist. The carers also looked forward to her visits. Within the time that they knew each other, they managed to form a friendship. Many thanks to the family aswell for all the support they gave the carers and Diamond Care as a company.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jennifer W (Wife of Client) published on 5 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers have been very professional. Always a smile on their faces and never in a hurry. Couldn't do enough. Excellent work by all. Would recommend to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G C (Daughter of Client) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and I are both pleased with the overall care my mother receives. Always easy to contact if we have anything to ass or change in her care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R S (Daughter of Client) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very nice, timing is very good, like the fact that the carers are still wearing personal protective equipment against Covid which some companies are not. Very caring towards my mother.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julia E (Daughter of Client) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Diamond Care have been excellent in caring for my mum since last year with regard to her specific needs and if these needs change then they are very amenable. My Mum looks forward to their visits and she thinks the carers are all so kind. If I have to contact them for whatever reason they are very helpful.
I would definitely recommend Diamond Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Valerie K (Client) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant care couldn’t ask for anything any better thank you. Girls are so polite and so caring, couldn't wish for anything better. Thank you. I am a happy client and I recommend them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S P (Daughter of Client) published on 5 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been using the services of Diamond Care since November 2022, after having another care company for over 3 years. I have nothing but praise for the care staff. They have stepped up to the plate amicably. I know they must be tired themselves but they never complain. The house is noticeably
tidier with this care company than the last and most importantly Mum is better cared for. I don't have any doubts in recommending them for any care needs.
Reply from Anne Mpofu, Manager at Diamond Care Solutions Ltd

Thank you very much for your review on Diamond Care. The carers adore your mum and look forward to her visits. She is always in a pleasant mood and welcomes them with a smile. They also have great conversations with her.

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Tiffany M (Daughter-in-law of Client) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from the word go, the professionalism was second to none. It was very clear at the first assessment that this company take real pride in what they do, and care is paramount (something I think sadly isn't always the case in this industry). During the initial visit and questionnaire, I recall one
of the questions being how many sugars are in your hot drinks? This made me smile tremendously as no detail was not thought of - I mean in reality, who wants to repeatedly tell new people that twice or more daily? I thought this was genius.


The care given so far to my father-in-law has been amazing, and nothing has been too much trouble. The team are easy to get hold of and communicate with when required, and they have looked after him amazingly so far - my husband and I are so pleased. My father-in-law is a proud man, and it's been difficult to get him onboard with care, so for him to be happy with it and not be asking for it to be cancelled screams volumes! Thank you, Diamond Care.

Reply from Anne Mpofu, Manager at Diamond Care Solutions Ltd

Thank you very much for your lovely review. Your father-in-law is a wonderful gentleman. All the carers enjoy his visits very much. He likes to have a chat and a bit of banter. Thank you to the carer as well for his assistance in completing our duties.

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  • Treated with Dignity
  • Value for Money
Review from Tina S (Daughter of Client) published on 16 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since having the carers in since June, looking after my mum, who has dementia, has helped and made it a bit easier. The carers are friendly, helpful and efficient, my mum seems to be comfortable with them.
Reply from Anne Mpofu, Manager at Diamond Care Solutions Ltd

Dear Tina,
Thank you very much for your kind and encouraging words. We will pass on your compliments to our team.
Thank you for taking the time to leave a review.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Deb B (Daughter of Client) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would be extremely happy to recommend this company which has been caring for my 86-year-old mum since March 2022. She suffered a stroke leaving her with no use on one side and having to be fully hoisted for transfer. All of the staff are wonderful to my mum and the standard of care is exceptional.
Four calls per day with two carers on each visit. Nothing is ever too much trouble and they always keep us informed if they think Mum may need any medical attention so that I can call the GP. Mum looks forward to them coming on each visit. The management is just as attentive and always checks that everything is ok and my mum's needs are being met.
Reply from Anne Mpofu, Manager at Diamond Care Solutions Ltd

Thank you, Deb.
We greatly appreciate your compliments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Diamond Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Diamond Care Solutions Ltd is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Diamond Care Solutions Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Diamond Care Solutions Ltd

What Type of Services does Diamond Care Solutions Ltd offer?

Diamond Care Solutions Ltd offers Home Care.

How many Carers does Diamond Care Solutions Ltd employ?

Diamond Care Solutions Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Diamond Care Solutions Ltd to verify any information. View our terms and conditions. Diamond Care Solutions Ltd has an Basic Service - more info.