Aroma Care Northamptonshire

Unit 4 Regent Park, Booth Drive, Wellingborough NN8 6GR
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9.4 26 Reviews
  • Aroma Care Northamptonshire, Wellingborough
Aroma Care Northamptonshire provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.
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Care Provided by Aroma Care Northamptonshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26
  • Weekly Live-in Care Fees: £1350 – £1550

Fees for Live-in-Care and any specialist care are discussed on an individual basis.
We also accept funding via Social Services.

These prices are only a guideline, please contact Aroma Care Northamptonshire to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Tara Wagstaff (Registered Manager)

Aroma Care Northamptonshire Reviews (26)

9.4

Aroma Care Northamptonshire has a Review Score of 9.4 (9.432) out of 10, based on 24 reviews in the last 2 years.
Over all time Aroma Care Northamptonshire has 26 reviews.

Overall Experience
  • 14
  • 9
  • 0
  • 1
  • 2
Date Published
  • 26
  • 10
  • 24
  • 24
  • 2
Reviewer Connection to Aroma Care Northamptonshire
  • 8
  • 7
  • 6
  • 2
  • 1
  • 1
  • 1
Total of 26, showing 21-26
Review from Georgina M (Wife of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Out experience has been very good, the carers are caring, polite and well-mannered, encouraging and listen to me and take their time applying my creams. We had a problem at the beginning of the service but this was resolved as the carers are now staying the time and completing all tasks required.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire
Thank you for your review, we are pleased to hear your receiving great care from our dedicated team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janet M (Wife of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always found the staff to be excellent, always polite, helpful and caring, always well dressed. Occasional problems with timings, but usually sorted out quickly.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire
Thank you for your review, we are pleased to hear your happy with the care you are receiving.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S M (Son of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care provided, the carers are very professional, good time keepers and are very good with my mum. All in all, very good.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire
Thank you for your review, we are delighted to hear your happy with the care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J L (Daughter of Client) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with my mother's personal carers. They are nice, pleasant and very helpful.
Reply from Alison Bullous, Head of Service at Aroma Care Northamptonshire
Thank you for your review, we are always looking to improve our service and value your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from David P (Nephew of Client) published on 20 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Carers seem to only spend around 10 minutes with my uncle. He tells me he is out of bed and in the lounge, kitchen and bathroom by himself but his cleaner tells me the lounge is as it was the week before with dead dry cut flowers in a vase - something he would not allow if he had been in the lounge.
Disappointed is an understatement, and it seems the Northampton office does not answer phones at the weekends!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Penny F (Wife of Client) published on 29 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were left with no care for my husband, after doing his care myself for over two weeks, we finally found this care company, Aroma Care, after explaining things to the lovely lady at Aroma that we’d been left with no care, Aroma sorted out a care package for my husband and within a couple of days,
we had care. It’s only been a couple of days and already we are over the moon with Aroma, they're on time, friendly, professional, compassionate, and so much more. Already my husband’s confidence is back, and he has a smile a mile wide, so thank you Aroma. You're our saviour, we look forward to the carers coming in, thank you from the bottom of our hearts.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.432)

Overview of Review Score

The Review Score of 9.4 (9.432) out of 10 for Aroma Care Northamptonshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.432 for Aroma Care Northamptonshire is calculated as follows: ( (84 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 139 Ratings = 4.432
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Aroma Care Northamptonshire is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (1)

Tara

Tara Wagstaff

Job Title: Registered Manager Joined: 2022

I am currently the registered manager for the Northamptonshire branch. I have been with Aroma care for 3 years now and together we have met some wonderful people including staff, service users in the community and also other professionals. I am fully qualified in leadership and management to Level 5.


I am proud to say that my Northamptonshire branch is accredited in “The Gold standards end of life care” This has enabled us to build an end of life team which consists of fully qualified care workers so we can support any individual in choosing to die at home with dignity and outstanding care.


We are currently working towards being accredited in Autism training. We enjoy our users coming to our welfare room, we have craft days, music sessions, and interactive days - we try to have as much fun as possible and we are all involved. I am proud to work alongside all of my care staff who deliver all care with a smile on their face.


My main objective within my role is to ensure high quality of care and that our service users’ needs are being met to the highest standard alongside ensuring my care worker welfare is paramount.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aroma Care Northamptonshire to verify any information. View our terms and conditions. Aroma Care Northamptonshire has an Enhanced Service - more info.