Alina Homecare Trowbridge & Chippenham

32 Duke Street, Trowbridge BA14 8EA
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10 42 Reviews
  • Alina Homecare Trowbridge & Chippenham, Trowbridge
Alina Homecare offers support with personal care, companionship, getting out and about and maintaining your home in Beanacre, Bowerhill, Box, Bradford-on-Avon, Calne, Castle Combe, Chippenham, Corsham, Easton, Frome, Lacock, Melksham, Notton, Pewsham,Semington, Trowbridge, Warminster & Westbury.

Their personalised care includes care for people with dementia, those who have had a stroke and those simply requiring help and support to live independently in their own homes. Care can span from short visits and respite care to a full-time, live-in care. Alina Homecare will endeavour to match care workers with the person they support.

All Alina Homecare's care workers are employed by the company and fully trained and DBS checked. They also employ specialists in areas such as disability support and people with complex health needs. will make sure your care worker matches your needs and wishes.

Care Provided by Alina Homecare Trowbridge & Chippenham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.
The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
Your home. Your care. Your choice.

Good to Know

Group/Owner

Person in charge

  • Bonita Aylesbury (Branch Manager)

Alina Homecare Trowbridge & Chippenham Reviews (42)

10

Alina Homecare Trowbridge & Chippenham has a Review Score of 10 (9.963) out of 10, based on 14 reviews in the last 2 years.
Over all time Alina Homecare Trowbridge & Chippenham has 42 reviews.

Overall Experience
  • 37
  • 5
  • 0
  • 0
  • 0
Date Published
  • 42
  • 2
  • 7
  • 14
  • 28
Reviewer Connection to Alina Homecare Trowbridge & Chippenham
  • 16
  • 12
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from S M (Client) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with all the carers. They are all excellent.
Reply from Jo Perkins, Branch Manager at Alina Homecare Trowbridge & Chippenham

Thank you for your review, we are pleased that you're happy with our care and support team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alanah L (Client) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had care since June 2020. The staff at Alina Homecare are really supportive, caring and respectful. They have helped me greatly in all aspects of care in my home. It has made a huge difference to my diet especially and they have been adaptable to my dietary needs and food programmes. I feel much
less stressed and overwhelmed due to their input and all these factors have had a significant impact on my health. I enjoy their company too.
Reply from Jo Perkins, Branch Manager at Alina Homecare Trowbridge & Chippenham

Thank you for your positive review, I am pleased that our care and support workers have helped to improve your health and wellbeing.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Alina Homecare Trowbridge & Chippenham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Alina Homecare Trowbridge & Chippenham is calculated as follows: ( (78 Excellents x 5) + (3 Goods x 4) ) ÷ 81 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Trowbridge & Chippenham is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (1)

Bonnie

Bonnie

Job Title: Branch Manager Joined: 2022

Bonnie is proud of her dedicated, experienced Team. They pride themselves on providing the highest quality, person centred care for people in their local community.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Trowbridge & Chippenham to verify any information. View our terms and conditions. Alina Homecare Trowbridge & Chippenham has an Enhanced Service - more info.