My Homecare Warrington & Salford

Unit 7B Warehouse Studios, Glaziers Lane, Culcheth, Warrington WA3 4AH
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9.5 28 Reviews
  • My Homecare Warrington & Salford, Warrington
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Care Provided by My Homecare Warrington & Salford

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Younger Adult Care (18-65)

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £26

We will discuss all packages of care on an individual basis, this is so that we can the package of care right for you.


We work closely with Salford social services and Warrington social services should your care package come through them, your care is charged differently and payments will come to us from the social care team.

These prices are only a guideline, please contact My Homecare Warrington & Salford to find out the exact price for your requirements.

Contact My Homecare Warrington & Salford to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact My Homecare Warrington & Salford to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Jade Taylor (Manager)
Are you the Owner/Manager of My Homecare Warrington & Salford? View your Advertising Options

My Homecare Warrington & Salford Reviews (28)

9.5

My Homecare Warrington & Salford has a Review Score of 9.5 (9.474) out of 10, based on 10 reviews in the last 2 years.
Over all time My Homecare Warrington & Salford has 28 reviews.

Overall Experience
  • 22
  • 6
  • 0
  • 0
  • 0
Date Published
  • 28
  • 6
  • 6
  • 10
  • 18
Reviewer Connection to My Homecare Warrington & Salford
  • 7
  • 7
  • 4
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 28, showing 21-28
Review from Maureen B (Daughter of Client) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been with my homecare since May last year and all her carers look after her as though she is a family member, they show so much love and make sure she is happy and comfortable at all visits. Mum looks forward to them coming they bring so much laughter to her life and at 99 it's such a tonic
for her. I can't thank them enough for all that they do. I know mum is in good caring hands always.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you so much for your kind words, its a pleasure looking after your mum always.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Robert J (Brother of Client) published on 3 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has carers four times a day, double staff visits as he is bed bound for the last year. The Homecare team on days is mainly regular staff with some new staff training now and then too and they see to all his needs, they are friendly and help him chat as he doesn’t since his strokes and they
do a great job. The tea and bedtime staff are the same all the time except for their days off, are exceptional with him have a great bond with him and always go above and beyond they are a great team. Another lady does waking nights with him has built a really good bond with him and always goes the extra mile too. Having the home care team for the past year has made a big difference and relieved a lot of stress for me. Big thank you to you all.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you so much for this amazing review we really appreciate it.
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  • Treated with Dignity
  • Value for Money
Review from C S (Daughter of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although My Homecare has been recently assisting with Mum's care needs, their service has been brilliant. On the initial home visit, the senior carers explained everything in great detail, going through what Mum's requirements were and what help they could provide. They were very professional and friendly
and got mum's sense of humour immediately. The care staff have a good rapport with mum and look after her very well. Their service gives me peace of mind and confidence to know that she is being well looked after throughout the day. If I have a query the staff have a very warm and friendly approach and what is a new experience to us, as a family, puts our minds at ease.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you so much for this amazing review we really appreciate it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michelle L (Daughter of Client) published on 17 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's twelve months now since we changed service providers and went to My Homecare and the change has been massive. I won't say we haven't had any issues, but when we have they have been resolved and the staff have been really good overall. But for the odd issue, I would have given it five stars. Not
only have the team helped mum who is the service user, but me too. I am the main carer and they went out of their way to have my help increased after I broke my wrist recently. The carers are very friendly and mum is happy which is the main thing for me.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you very much for this we really appreciate this.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Christine C (Wife of Client) published on 22 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management and all the staff at My Homecare Warrington & Salford are brilliant, can't praise them enough - so willing to do anything to help, they are amazing with my husband whose behaviour due to his condition can be challenging and offering emotional support and hugs to me too. Always asking
if I need help with anything, I couldn't manage without them. Would not hesitate to recommend them.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you so much its been a pleasure supporting you and we will endeavour to carry on supporting you with everything we can.
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Review from Julie K (Niece of Client) published on 21 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding a care package for my aunt seemed a daunting task until I contacted the manager and her team. After our first meeting, we felt listened to and confident about it all. Their communication is exemplary. All the staff are committed, they give her the best care, ensuring her comfort and well-being
is paramount. They are all competent, skilled, understanding, patient and very kind. They go above and beyond. I wouldn't hesitate in recommending to anyone who is considering home care. They are an excellent company to work with and the staff are lovely.
Reply from Jade Taylor, Deputy Manager at My Homecare Warrington & SalfordThank you so much for this amazing review we really appreciate it.
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  • Value for Money
Review from P H (Son of Client) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents are elderly and unfortunately have found it increasingly difficult to do all that they would like to. After receiving a recommendation to make use of carers we reached out and received a phone call from a member of the management team.
She discussed my parent's individual situations and
requirements and then made an appointment to visit to discuss all matters further. She was very professional and showed a good knowledge of the system in place and all that could be offered. The decision was made to start by having 2 visits a week each for 2 hours for cleaning, general housekeeping and laundry including ironing. As time goes by and more assistance is required, due to being on the books/in the system it was explained that it would be very easy to increase visits.
The carers that have visited have shown good punctuality, a very friendly and approachable manner and have completed all required to a high standard, with my parents both being happy with the service provided.
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Review from D C (Husband of Client) published on 15 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff vary from good to excellent which is reflected in my rating. Management is good, however, obviously struggles with weekend availability of staff resulting in less familiar carers turning up. The Monday to Friday service has been almost excellent. Punctuality is good and better than I have experienced
with other organisations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for My Homecare Warrington & Salford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for My Homecare Warrington & Salford is calculated as follows: ( (45 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 58 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for My Homecare Warrington & Salford is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Warrington & Salford to verify any information. View our terms and conditions. My Homecare Warrington & Salford has an Basic Service - more info.