Safe Care Services

Unit 28, Enfield Enterprise Ctre, 26-28 Queensway, Enfield EN3 4SA
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1.0 1 Review
  • Safe Care Services, Enfield
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Care Provided by Safe Care Services

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Safe Care Services Ltd
  • Privately Owned

Person in Charge

  • Christabel Oshodi (Manager)
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Safe Care Services Reviews (1)

1.0

Safe Care Services has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Safe Care Services has 1 review.

Overall Experience
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  • 0
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  • 1
Date Published
  • 1
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  • 1
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Reviewer Connection to Safe Care Services
  • 1
Total of 1, showing 1-1
Review from D A (Cousin of Client) published on 4 March 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please avoid using this Safe Care Services unless you live close to the office.
The staff were lazy with our care package, they refused to listen to the client's request to speak English only in her own home. The staff struggle to understand client's basic requests for basic foods to be cooked. They
would try to feed the client either food that was overcooked and inedible, or food that was still frozen in the middle.
They would use the client's body to move her rather than an in-situ sling.
The staff would much rather be on their phones than interaction with the client.
I would avoid using Safe Care as a 24 hour care provider, but they may be better as a domiciliary provider.
Reply from On behalf of Management Team, Safe Care Services at Safe Care Services
Thank you for sharing your concerns with us via this platform. At Safe Care Services, we are committed to maintaining open lines of communication and take every piece of feedback seriously. Our…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Safe Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Safe Care Services is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Safe Care Services is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Safe Care Services

What Type of Services does Safe Care Services offer?

Safe Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safe Care Services to verify any information. View our terms and conditions. Safe Care Services has an Basic Service - more info.