I would thoroughly recommend Right at Home to anybody I know needing care at any time.Rosemary B(Wife of Client/Service User)
I would thoroughly recommend Right at Home to anybody I know needing care at any time.Rosemary B(Wife of Client/Service User)
Right at Home Aylesbury Vale and Chiltern was originally founded following the managing director's close involvement with the care of a family member. After witnessing first hand the dedication of professional caregivers who would go the extra mile, they were inspired to create a service where Clients feel comfortable and valued during every visit.
A small but growing team of professional CareGivers, Right at Home Aylesbury Vale and Chiltern...
Right at Home Aylesbury Vale and Chiltern was originally founded following the managing director's close involvement with the care of a family member. After witnessing first hand the dedication of professional caregivers who would go the extra mile, they were inspired to create a service where Clients feel comfortable and valued during every visit.
A small but growing team of professional CareGivers, Right at Home Aylesbury Vale and Chiltern support each other to support their wonderful Clients. They are a family owned, family feel business, offering best in class training and development to their CareGivers as well as focusing on the wellbeing of their wonderful Clients every day of the year.
Each client has a care package tailor-made to suit their health needs, lifestyle and wishes in receiving care and all care visits are minimum of 1 hour long, giving Client and CareGiver the luxury of time to get to know each other without being rushed.
The team of care workers are fully trained and Enhanced DBS checked. They operate a continuous improvement policy with regular reviews and checks to maintain quality care for clients and Care Givers.
As a result, Clients look forward to seeing CareGivers every day because they know that they lighten up their lives and make them feel special, quite apart from offering expert and safe care.
The field-based CareGivers enjoy genuine support from the office team, and are trained to deliver the best possible care. The team across the board continue to learn and develop their skills through ongoing training and support.
Clients live in communities in Aylesbury and surrounding villages as far as Thame, Princes Risborough, Wendover, Aston Clinton, Haddenham. Care Givers live locally too and have a common bond with Clients, knowing the area well. It is the wonderful relationships that Clients build with CareGivers that ensure the best of service is provided.
Care Provided by Right at Home (Aylesbury Vale and Chiltern)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£39 - £41.50
Weekly Live-in Care
From £1,650
Contact Right at Home (Aylesbury Vale and Chiltern) to get a personalised quote:
We charge an all inclusive rate for our services, we don't charge for mileage or any hidden extras but please note the bank holiday rate is time and a half.
The price(s) shown are provided by the agency. Contact Right at Home (Aylesbury Vale and Chiltern) for full pricing details and T&Cs.
Right at Home (Aylesbury Vale and Chiltern) has a Review Score of 9.9 (9.863) out of 10, based on 20 reviews in the last 2 years. Over all time Right at Home (Aylesbury Vale and Chiltern) has 48 reviews.
Reviewer Connection to Right at Home (Aylesbury Vale and Chiltern)
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Showing 48 reviews matching selected criteria
Review from Susan B (Client / Service User) published on 17 January 2022 Submitted via Website•
Overall Experience
Our family is very happy with the care we have received with this company. All of their staff are friendly and genuinely care about their clients. Their communication is excellent and they have gone above and beyond our expectations in trying to work out our care schedule.
Our family is very happy with the care we have received with this company. All of their staff are friendly and genuinely care about their clients. Their communication is excellent and they have gone above and beyond our expectations in trying to work out our care schedule.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
We are delighted to be working with you and your family to offer your father the best care that he deserves. He is exceptionally well supported by his family, and this always makes a real difference to us in offering that person-centred care every day. Thankyou for your kind words and support.
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Review from Brenda P (Client / Service User) published on 27 September 2021 Submitted via Postal Card•
Overall Experience
I'm very happy with the service provided by Right at Home. The caregivers are friendly, helpful and efficient and always ready to listen to me and my problems and spend time chatting if I need it.
I'm very happy with the service provided by Right at Home. The caregivers are friendly, helpful and efficient and always ready to listen to me and my problems and spend time chatting if I need it.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
Dear Brenda, we are delighted to be able to support you at home and make effort to help out in any way that makes your quality of life better after each time that we visit.
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Review from C W (Client / Service User) published on 27 September 2021 Submitted via Website•
Overall Experience
Finally! A care company that is honest and actually cares about its clients and staff more than making money. You won't get any lies or underhanded tricks here. They won't con you into thinking that they will cover your care when they can't. And they're not going to hit you with hidden charges...
Finally! A care company that is honest and actually cares about its clients and staff more than making money. You won't get any lies or underhanded tricks here. They won't con you into thinking that they will cover your care when they can't. And they're not going to hit you with hidden charges either.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
It is always so good to get some positive feedback. We will above all try to be open, honest and professional in how we deliver care to our clients. Your comments make all the difference to our team.
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Review from Winifred W (Client / Service User) published on 6 September 2021 Submitted via Postal Card•
Overall Experience
Very caring and helpful and cope with requests of help made by me. Some jobs can be difficult and personal. Very friendly staff.
Very caring and helpful and cope with requests of help made by me. Some jobs can be difficult and personal. Very friendly staff.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
We always enjoy visiting Winnie and often learn from her extensive insight into Thame life. Thank you for being such a wonderful client.
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Review from Anne L (Daughter of Client) published on 16 July 2021 Submitted via Website•
Overall Experience
My mum was hospitalised following a fall at the end of March 2021. She was in the hospital for 2 months before being transferred to a nursing home for more rehab and rest. She was discharged home with carers from Right at Home calling in 3 times a day. My mum is so pleased to be back home and the...
My mum was hospitalised following a fall at the end of March 2021. She was in the hospital for 2 months before being transferred to a nursing home for more rehab and rest. She was discharged home with carers from Right at Home calling in 3 times a day. My mum is so pleased to be back home and the transition to settling in at home has been a very pleasurable experience for her due to the excellent carers that have been put in place to help her with all aspects of her care. They are an excellent company, the manager has been brilliant. I would highly recommend. It is so satisfying to know that my mum is receiving the best possible care. It is truly appreciated.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
Your mum has been the most wonderful person to welcome back home. It is a pleasure to care for her and make her feel at home after such a long break, and she always brightens up our day when we go to visit.
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Review from K Y (Client / Service User) published on 3 June 2021 Submitted via Postal Card•
Overall Experience
Right at Home have been very helpful and efficient. My personal care has been of the highest standard. They have really put themselves out to be helpful, transporting me to hospital visits while I was strong enough.
Right at Home have been very helpful and efficient. My personal care has been of the highest standard. They have really put themselves out to be helpful, transporting me to hospital visits while I was strong enough.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
You have been so accommodating and welcoming to our team, and we have been very pleased to be able to serve your care needs at home. Thank you for choosing Right at Home.
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Review from Geoffry N (Client / Service User) published on 26 April 2021 Submitted via Postal Card•
Overall Experience
This service is trustworthy, reliable and operates with integrity. They have helped me arrange correspondence, administration and helped around the home. I enjoy their company and they have helped me with cooking meals and light cleaning. I would be happy to recommend them thoroughly.
This service is trustworthy, reliable and operates with integrity. They have helped me arrange correspondence, administration and helped around the home. I enjoy their company and they have helped me with cooking meals and light cleaning. I would be happy to recommend them thoroughly.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
We have enjoyed being able to care for you and make things easier for you at home and really appreciate being able to work for you in the coming weeks and months ahead.
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Review from Patricia H (Sister-in-law of Client) published on 6 April 2021 Submitted via Website•
Overall Experience
I am extremely impressed with the level of service and professionalism of the carers who have been attending to my Brother-in-law. They have made a real difference to his mood as well as the excellent personal care they give him. I am particularly pleased with the communication and keeping me up to...
I am extremely impressed with the level of service and professionalism of the carers who have been attending to my Brother-in-law. They have made a real difference to his mood as well as the excellent personal care they give him. I am particularly pleased with the communication and keeping me up to date with his day to day condition. I would not hesitate to recommend them.
↩Reply from Giles Ellerton, Managing Director at Right at Home (Aylesbury Vale and Chiltern)
Thank you for your positive feedback. We are delighted that our care is making a positive difference to your brother-in-law's mood and personal care. He is a delight to care for, and our carers always look forward to their visits.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 March 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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News
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Meet the Team (2)
Giles EllertonJob Title Managing DirectorJoined 2020
Following a period of five years seeking carers and overseeing the In Homecare of his own mother, Giles launched Right at Home Aylesbury Vale and...
Following a period of five years seeking carers and overseeing the In Homecare of his own mother, Giles launched Right at Home Aylesbury Vale and Chiltern in 2020, with a mission to become an established high-quality provider of In Home Care across Mid Buckinghamshire. Giles is leading a team of highly experienced Registered Manager and carers and is determined to improve the quality of care for all the communities that he and his team serve. He has had over 25 years of management experience in managing complex teams and is applying this to a growing team of dedicated carers.
Kelly ParkesJob Title Registered ManagerJoined 2024
Kelly has extensive experience in the Homecare Sector, supporting vulnerable clients at home, both working with Local Authority contracts as well as...
Kelly has extensive experience in the Homecare Sector, supporting vulnerable clients at home, both working with Local Authority contracts as well as supporting Self-Funded clients. She has supported a range of conditions, including Parkinsons, Dementia, Learning Disabilities. She has had experience as a Carer before taking roles as a field care supervisor, Quality Manager, and Registered Manager in a busy office supporting over 500 hours of care each week across multiple locations with a team of 25 carers. Kelly joined Right at Home Aylesbury in 2024 and has achieved an Outstanding score in recent Audits, as well as a 5-star Work Buzz status in 2026 regarding client and Carer feedback.
Kelly has a busy family and lists kayaking, paddleboarding, and walking in the woods when she is relaxing.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Aylesbury Vale and Chiltern) to verify any information. View our terms and conditions. Right at Home (Aylesbury Vale and Chiltern) has an Enhanced Service -what an Enhanced Service includes.
