SureCare (Tameside & Oldham)

1.04b Clarence Arcade, Stamford Street, Ashton-under-Lyne, Greater Manchester OL6 7PT

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SureCare (Tameside & Oldham), Ashton-under-Lyne

SureCare Tameside & Oldham aims to provide the highest quality of care and support to clients whilst promoting independence, encouraging active participation and positive risk taking.

Everyone should be treated as an individual and they believe that a client’s personal care and support plan must reflect this. Before care commences a full needs assessment is completed with a senior member of the team, which allows them to get to know you... Read more

Care Provided by SureCare (Tameside & Oldham)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£32 - £40
Weekly Live-in Care	£1,600 - £1,800

Contact SureCare (Tameside & Oldham) to get a personalised quote:

Care Packages are tailor made to suit our clients needs and as such a full care needs assessment is required to determine accurate costs.

The price(s) shown are provided by the agency. Contact SureCare (Tameside & Oldham) for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

SureCare
Private Owned

Person in charge

Kirsty Cotterill (Care Manager)

SureCare (Tameside & Oldham) Reviews (37)

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9.7

SureCare (Tameside & Oldham) has a Review Score of 9.7 (9.707) out of 10, based on 14 reviews in the last 2 years.
Over all time SureCare (Tameside & Oldham) has 37 reviews.

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Showing 37 reviews matching selected criteria

Review from L B (Daughter of Client) published on 28 September 2026 Submitted via Website•

Overall Experience

The ladies that looked after mum within her final months were really compassionate and ensured mum was given the dignity and respect throughout her care. You could really see that by the interactions with mum ensuring she was comfortable and letting us know if there were any problems and also would offer suggestions with could help her. They were very supportive to both mum and her family.
The management were amazing as the had a difficult job or putting a team together at short notice, to enable her to have continuous care throughout her time at home and enable us to keep her safely there, which were mum's wishes.

Amazing act of kindness

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↩Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for taking the time to leave such a heartfelt review. Your kind words mean so much to everyone at SureCare, especially the ladies who had the privilege of caring for your mum.

It was an honour to support your mum during such an important and difficult time. We know how much it... Read more

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Review from Mark L (Son of Client) published on 27 May 2026 Submitted via Website•

Overall Experience

The girls who come are brilliant with Marie, however, timings are an issue on some days with no one coming to nearer 11am and ideally we would like arrival to be nearer 9:30am. This is not a showstopper just an observation.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

We truly appreciate your positive review and are so pleased Marie is happy with her carers. Thank you as well for highlighting the timing issue - we're looking into this to improve consistency.

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Review from Robeena A (Daughter of Client) published on 20 May 2026 Submitted via Website•

Overall Experience

Surecare, from day one has supported my mother with her needs .They have changed were needed on a short notice .My mother is really happy with the service and all carers , they are all very good in their roles.

I would recommend Surecare to anyone looking for home care .

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↩Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)

Thank you for your lovely feedback and for taking the time to share your experience of our service. We are delighted to hear that your mother is happy with the care and support provided and that our team has been able to respond flexibly when changes have been needed at short notice. Your kind... Read more

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Review from L P (Daughter of Client) published on 20 May 2026 Submitted via Website•

Overall Experience

Surecare provide very good care for my mum. They help her wash and dress releasing me not to have to go to her in the mornings. They warm up food which we as a family cook and prompt her to take medication herself. Because they come during the day I am free to do what I need to do during the day and I see my mum most evenings. My Sisters also live far, and they can do what and it means they are released to work or continue with their tasks and lives too.Carers can provide company in my mum's main first language so that's also helpful. And it provides respite for me and my sisters.

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↩Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)

Thank you for taking the time to share your feedback. We are delighted to hear that the support provided has had such a positive impact on both your mum and your family. Promoting independence, dignity, and well-being while also providing reassurance and respite to loved ones is extremely important... Read more

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Review from Paula H (Daughter of Client) published on 20 May 2026 Submitted via Website•

Overall Experience

Overall the service is good, a lot better than the previous care service that we used.

Most of the carers follow what has been asked of them. I thinks there is the odd one that ignores instruction. Therefore this needs addressing. Above all the management team are very good and do follow up on any problems and try their best to rectify said situations.

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↩Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience with our service has been positive and that you have found the support and management team responsive and helpful. We also appreciate your honest comments regarding consistency among carers.... Read more

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Review from Shirley B (Wife of Client) published on 25 March 2026 Submitted via Website•

Overall Experience

SureCare cared for my Husband for many years.
Carers treated my Husband with respect and care, putting his need first, making sure he was washed, dressed and comfortable before leaving. as with evening call making sure he was comfortable in bed, with everything at hand before leaving.
SureCare have always been a professional company to me, but also very passionate in their care.
Carers were very prompt, but if held up, would inform they may be late.

i would recommend SureCare as a dependable, reliable, caring company.

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↩Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you, Shirley, for taking the time to share such a thoughtful review of our service.

It truly means a great deal to hear that your husband was cared for with dignity, respect, and compassion over the years. Ensuring our clients feel comfortable, safe, and well-supported at every visit is at... Read more

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Review from Sharon G (Client / Service User) published on 14 January 2026 Submitted via Website•

Overall Experience

The ladies who support me are absolutely fantastic, they are friendly, professional and cheerful making a difference to my day. They remember things may forget and know what I like. Thank you so much surecare!

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you again for your extremely positive feedback! We're delighted to hear that you've had such a great experience with SureCare. It's especially lovely to know that our care team has made a positive difference in your daily routine. We'll be sure to pass your compliments on to the ladies who support you - they'll be thrilled to hear it. We will dearly miss you, all the best.

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Review from Tom P (Son of Client) published on 8 January 2026 Submitted via Website•

Overall Experience

I've found Surecare management & care providers to be professional, dedicated & friendly during the time they've been looking after my mum.
She really enjoys & appreciates their visits as she finds them respectful, whilst maintaining her dignity & remaining wonderfully cheerful.

Thanks Surecare, you're a breath of fresh air.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

We're delighted to hear that your mum enjoys her visits and feels respected, dignified and cheerful in our care. Your kind words about our team mean a great deal to us, I will certainly pass the compliments onto them. Thank you for taking the time to share your experience.

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Review from Alison P (Daughter of Client) published on 8 January 2026 Submitted via Website•

Overall Experience

As a whole the company is well organized and friendly providing excellent service, this includes the office staff and the people on the ground dealing directly with Dad. The staff operating the phones are pleasant and courteous and nothing was too much trouble for them, they are knowledgeable and always available to answer any questions that may arise.
The carers themselves are obviously well trained and experienced and were able to meet Dad's needs and able to deal with any situation that arose, and more importantly actually seemed to care.

I would recommend this company to anyone who finds themselves in need of this kind of care.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you so much for taking the time to share such kind feedback. We're really pleased to hear that both our office team and carers were able to support your dad so well. Knowing that our staff were not only professional but genuinely caring means a great deal to us. Your recommendation is truly appreciated. Thank you for choosing SureCare.

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Review from Gary C (Husband of Client) published on 1 September 2025 Submitted via Website•

Overall Experience

SureCare are absolutely second to none when it comes to quality care.

Especially when it comes to Alzheimer's and Dementia Lewy Body's

The service was more than 5 star.

The team took care of my wife from August 24 through to July 2025.

I can not thank them enough.

The SureCare Team go that extra mile you would not get anywhere else.

I thank them from the bottom of my heart for making my wife's final months on this earth plane as best as could possibly be.

They managed to have my wife smiling and chatting right up to the last few weeks of such a horrible and debilitating desease.

I thank you all again from the bottom of my heart.

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↩Reply from Kirsty Cotterill, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your incredibly kind and moving words. We are truly humbled and honoured to have been able to support you and your wife during such a profoundly difficult time.Alzheimer's and Lewy Body Dementia are cruel, heartbreaking conditions that take so much - and yet your wife's... Read more

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Review from N A (Daughter of Client) published on 7 August 2025 Submitted via Website•

Overall Experience

All the staff and carers are very helpful and supportive. Always willing to help and listen. We are happy with all the support and care dad is receiving. Always treating him with care and dignity. Very reliable service.

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↩Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your dad, and we're delighted to hear that you're happy with the care he is receiving. Our team is committed to providing compassionate, respectful, and reliable care, and it's lovely... Read more

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Review from S W (Daughter of Client) published on 27 May 2025 Submitted via Website•

Overall Experience

Thank you for the exceptional service you have provided to my mum over the past four years. Your dedication and care have been deeply appreciated by our entire family.

Furthermore the excellent communication and the genuine kindness has been shown by every member of your team.

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↩Reply from Kirsty Wood, Care Manager at SureCare (Tameside & Oldham)

Thank you so much for your kind and thoughtful message. We are truly grateful for the trust your family has placed in us over the past four years. It has been a privilege to care for your mum, and we're honoured to have played a part in her life.Your words mean a great deal to our entire team. We... Read more

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Review from C P (Son of Client) published on 4 December 2024 Submitted via Website•

Overall Experience

We found SureCare to be an amazing care company. All the way from management to the care staff attending. We were always kept up to date with any updates to the service they provided. The care staff were really good to my mum, their attention to detail and care was 100%. Whenever there was an emergency etc, the management accommodated us with options that suited the family. We would recommend SureCare as a caring company with understanding staff and management.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Many thanks for your positive review. Our carers really looked forward to Mum's calls, they really enjoyed her company. She is dearly missed by us all. Thank you for choosing SureCare.

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Review from A H (Friend of Client) published on 27 November 2024 Submitted via Website•

Overall Experience

Surecare were excellent. Providing professional care for over 12 months to our dear friend until his passing on 30th September 2024. Prompt, thorough and attentive at all times. Our friend had suffered a stroke in 2018 and moved back to the Tameside area from Halifax.

Our friend subsequently had mobility problems but using his walker could walk a little, speech problems ensued and incontinence at times. Our friend looked forward to the carers calling to attend to him. Compassionate. Thorough and sensitive to our friends needs Surecare Staff were so very caring and any concerns would be addressed and dealt with immediately always in a professional manner. I would certainly highly recommend Surecare.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Our staff loved supporting him, he is dearly missed. Thank you for your positive review, I will certainly share this with the team. We always aim to give the highest level of care.

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Review from M S (Client / Service User) published on 15 August 2024 Submitted via Postal Card•

Overall Experience

I am satisfied in general with the care staff. I am not happy going to bed at 9 o'clock and getting up at 10 am. Care staff in general are helpful and considerate and encourage me to exercise the best I can when they have time. My biggest problem is having to use the commode and being asked if I have finished yet. There isn't always enough time but I do my best, it is embarrassing.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you for taking the time out to review our services. It had not been brought to our attention that you are not happy with the timings of the morning and bed call, we will be in touch to review this - we always try to meet client preferences where possible. I am very sorry to learn that you... Read more

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Review from Jackie H (Private Carer of Client) published on 17 May 2024 Submitted via Website•

Overall Experience

The staff are friendly and helpful they attend to all the needs, they take time to sit and talk to the service user. They help with feeding meals, dressing and undressing, assist with showering and if it's nice outside they take her for a walk.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Many thanks for your positive feedback, we will certainly convey this to our team.

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Review from P S (Daughter of Client) published on 14 November 2023 Submitted via Website•

Overall Experience

From my first phone call with SureCare, it was a positive experience. They listened to the needs and did their best to accommodate them. The agency worked hard to ensure Mum had limited carers as this was an issue previously as she did not like multiple people. SureCare provided the same carers with a clear schedule so Mum could build a relationship with them and have a set routine, which was so important. The set/regular carers were really friendly, personable, considerate as well as professional. They treated Mum like a member of their own family and were confidential and built a good rapport. They kept boundaries but also offered friendship, they actually cared. The office staff were also helpful and quick to reply and respond to any issues quickly and efficiently. I would recommend them.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you for the very positive feedback, we will certainly feed this back to the team. It was a great pleasure looking after Mum. We always aim to give the highest level of care and support to all our service users. Thank you for choosing SureCare.

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Review from A T (Son of Client) published on 29 September 2023 Submitted via Website•

Overall Experience

SureCare were recommended to our family by our local Council's Adult Services. Their team of carers have been supporting our mother in her own home now for several months making three visits per day, Monday to Friday, providing help with administering medications, meal preparation and importantly regular social interaction. There was an initial domestic visit to assess the living accommodation and gather both personal and organisational information, plus we sought reassurance of their knowledge and experience in our community. Communication between ourselves and the team coordinator has been very good via both phone and email, ranging from questions regarding medication, changes to schedules and specific family requests. We have found their staff to be prompt, diligent and friendly which has been particularly important to us considering our mother's recent dementia diagnosis. We look forward to their continuing and caring support.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you very much for your kind words, I will certainly pass this on to the team. We always strive to provide the highest standard of care to our service users. Thank you for choosing SureCare.

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Review from S B (Daughter of Client) published on 14 September 2023 Submitted via Website•

Overall Experience

All staff were very experienced in giving the the care needs required to my mother and were always very polite and felt confident they genuinely cared and took pride in the job they did.
It also gave the family confidence that she was being well looked after when we could not be present.

Thank you to your team.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you for your very positive review. It was a great pleasure for our staff to support your family. We always aim to deliver the highest level of service to all our clients. Best wishes.

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Review from G O (Son of Client) published on 14 September 2023 Submitted via Website•

Overall Experience

Overall care package was good.
Provided good cover for my mother who was diagnosed with vascular dementia.
Covered every need that they asked to cover and went above in some areas of patient needs.

Excellent communication with myself.

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↩Reply from Hariom Bhatt, Director at SureCare (Tameside & Oldham)

Thank you for the review. I will certainly pass on the positive feedback to the team. We always strive to provide the highest quality in everything we do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for SureCare (Tameside & Oldham).

Accreditations

There are no accreditations posted yet for SureCare (Tameside & Oldham).

Meet the Team (2)

Hariom BhattJob Title Managing DirectorJoined 2020

Hariom lives locally in Ashton-under-Lyne and worked as a teacher for 8 years in schools in Tameside and Oldham. During the COVID-19 pandemic, he became actively involved, through local community groups, in providing support to the vulnerable. This inspired him to take a change in career direction, with Hariom working as a care worker to gain hands-on experience in the home care sector before deciding to start a SureCare franchise.

Hariom has established SureCare Tameside & Oldham as running his own company will allow them to ensure that those who are in need of help or support, for any reason, are provided with the care and assistance they require. He is passionate about providing home care services that are tailored to the individual and meet their needs and preferences, helping them achieve the goals they have set whilst also ensuring they are treated with dignity and respect at all times. Read less

Rebekah LatimerJob Title Registered ManagerJoined 2020

Rebekah has worked in various settings within the care sector for over 12 years.

She was previously a multi-site registered manager supporting individuals with learning disabilities, mental health issues and complex care needs. Rebekah has managed a large team and has a wealth of experience in management, compliance and legislation. Rebekah holds a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’ Management).

Rebekah is passionate about the quality of care delivered and ensuring that clients' needs are met with respect, dignity and consistency. Read less

Frequently Asked Questions about SureCare (Tameside & Oldham)

How much does SureCare (Tameside & Oldham) cost?

The agency lists fees between £32 and £40 for hourly visiting care and between £1,600 and £1,800 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).

How many Carers does SureCare (Tameside & Oldham) employ?

SureCare (Tameside & Oldham) employs 27 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Tameside & Oldham) to verify any information. View our terms and conditions. SureCare (Tameside & Oldham) has an Enhanced Service -what an Enhanced Service includes.