Livingstone Health Care Services Waltham Forest

Unit DA3, Sutherland House, Sutherland Road, Waltham Forest, London E17 6BU
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8.7 5 Reviews
  • Livingstone Health Care Services Waltham Forest, London
Livingstone Health Care Services provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20
  • Weekly Live-in Care Fees: £1200 – £1500

A full care assessment will help determine the exact cost.

These prices are only a guideline, please contact Livingstone Health Care Services Waltham Forest to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Mercy Dombo (Registered Manager)

Livingstone Health Care Services Waltham Forest Reviews (5)

8.7

Livingstone Health Care Services Waltham Forest has a Review Score of 8.7 (8.733) out of 10, based on 5 reviews in the last 2 years.
Over all time Livingstone Health Care Services Waltham Forest has 5 reviews.

Overall Experience
  • 3
  • 1
  • 1
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Livingstone Health Care Services Waltham Forest
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Maria P (Daughter of Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good service, polite and well mannered carers and look after my mum and her needs very well,
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E O (Mother of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are good and I am grateful for the care they render.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Anis T (Son of Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service and carers, mum is very happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Y L (Mother of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Livingstone staff have been really good and supportive, caring and understanding.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J T (Client) assisted by family/friend published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Can't fault the care, very happy.
Very pleasant and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.7 (8.733)

Overview of Review Score

The Review Score of 8.7 (8.733) out of 10 for Livingstone Health Care Services Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.483 for Livingstone Health Care Services Waltham Forest is calculated as follows: ( (15 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 29 Ratings = 4.483
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Livingstone Health Care Services Waltham Forest is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Livingstone Health Care Services Waltham Forest

What Type of Services does Livingstone Health Care Services Waltham Forest offer?

Livingstone Health Care Services Waltham Forest offers Home Care.

How many Carers does Livingstone Health Care Services Waltham Forest employ?

Livingstone Health Care Services Waltham Forest employs 186 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Livingstone Health Care Services Waltham Forest to verify any information. View our terms and conditions. Livingstone Health Care Services Waltham Forest has an Enhanced Service - more info.