Visiting Angels North Yorkshire West

56-58 Kings Road, Harrogate HG1 5JR
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9.3 14 Reviews
  • Visiting Angels North Yorkshire West, Harrogate
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £41

These prices are only a guideline, please contact Visiting Angels North Yorkshire West to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Zohaib Shahid (Managing Director)
Are you the Owner/Manager of Visiting Angels North Yorkshire West? View your Advertising Options

Visiting Angels North Yorkshire West Reviews (14)

9.3

Visiting Angels North Yorkshire West has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years.
Over all time Visiting Angels North Yorkshire West has 14 reviews.

Overall Experience
  • 10
  • 4
  • 0
  • 0
  • 0
Date Published
  • 14
  • 2
  • 4
  • 5
  • 9
Reviewer Connection to Visiting Angels North Yorkshire West
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
Total of 14, showing 1-14
Review from Doris K (Client) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My caregivers are wonderful! I am very grateful for their help when taking me to my appointments. They always look after me and make sure I am ok.
Reply from Elizabeth Hall, Administrator at Visiting Angels North Yorkshire West

Thank you so much for your kind words! We're delighted to hear that our caregivers are making such a positive difference and supporting you not only with your appointments but also with your overall wellbeing. Knowing you feel cared for and looked after is exactly why we do what we do. We'll be sure to share your lovely feedback with the team - it will mean the world to them.

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Review from Z S (Son of Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are excellent in all aspects whether be looking after mum and diligently helping out with medication and shopping- reliable and consistent.
Reply from Elizabeth Hall, Administrator at Visiting Angels North Yorkshire West

Thank you so much for your kind words. Were delighted to hear that your mum is well supported.

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Review from John T (Husband of Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
V.A generally very good but now staffing problems seem inevitable at times.
Reply from Stephen, Care Co ordinator at Visiting Angels North Yorkshire West

Thank you for your feedback and for recognising the hard work of our Visiting Angels team. Were proud of the quality of care we provide, but we do appreciate that staffing challenges can sometimes arise a reality across the care sector at the moment.Please be assured, we are actively recruiting, training, and supporting our caregivers to ensure consistent, high-quality care for all our clients. If youd like to discuss any concerns in more detail, feel free to reach out to our office directly we always value open conversation and continuous improvement.Thank you again for your honest feedback and for trusting us with your care.

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Review from William W (Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100 percent.
Reply from Zohaib Shahid, Managing Director at Visiting Angels North Yorkshire West

Thank you for your amazing 5 star feedback, and for recognising the hard work of our Visiting Angels team. We're proud of the quality of care we provide

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Review from Kath B (Daughter of Client) published on 10 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Visiting Angels has supported our family over a few very difficult years. They have been kind, caring and willing to do whatever I required at the time. My parent's needs could change at very short notice, and they have always reacted quickly to any changes I’ve requested. They have provided peace of
mind at times when I was unable to visit my parents.
Reply from Sarah Glynn, Registered Manager at Visiting Angels North Yorkshire West

We have enjoyed getting to know you and your family and wish you all the very best for the future.

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Review from J S (Wife of Client) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I contacted Visiting Angels, the service has been wonderful.
The first meeting at home was so relaxed and professional, it made both my husband and myself have complete confidence in the support that they were going to provide for my husband. For the first time in twenty months, I felt
a weight being lifted from my shoulders and to know that they are always there for me should I need any extra support.
Reply from Visiting Angels North Yorkshire West, Managing director at Visiting Angels North Yorkshire West

Thank you so much for this glowing review. We are so glad to hear how much we are able to help you and your husband.

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Review from B B (Client) published on 15 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visiting Angels treat me as a human being, are friendly and helpful and keen to ensure they are doing what I want done in the manner I would do it. They are invaluable.
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Review from Jean V (Wife of Client) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are taking good care of my husband and are a great help to me - picking up prescriptions or other things I need. Making sure we have what we need for the day and taking out rubbish from the bins.
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Review from R M (Son of Client) published on 12 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels have been looking after Mum for a number of months now. The level of care is outstanding and the team are always on hand to help, provide solutions and recommendations to help Mum's wellbeing. Mum enjoys their visit and the extra companionship this has provided. I would highly recommend
Visiting Angels to assist with the care of loved ones and I can confirm that the care is excellent. This has helped to ease some of my worries as I know the team will keep a close eye on my mum. We keep in touch regularly and they let me know if there are concerns straight away.
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Review from Sarah D (Daughter of Client) published on 18 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely good company. All staff very helpful and caring. Mum is very happy as she sees the same people during visits and this is very reassuring for her. Would definitely recommend if you are looking for care for yourself or a relative.
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Review from J T (Next of Kin) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally, a very good service and the management are easily available. The staff are pleasant and helpful with extra assistance.
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Review from W H (Daughter of Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used the Visiting Angels team for my dad since he was diagnosed with dementia, Mum is disabled too. They are flexible and adaptable to situations that arise. Nothing is too much trouble for them and the staff are well trained
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Review from Muriel H (Wife of Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are excellent, thoughtful and friendly.
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Review from Mary G (Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live in an annexe on my son's farm. I look forward to the carers coming each morning, to get me up for the day. They are a grand lot (at times I wish I had them all the time). I had a fall and broke my hip over a year ago and now use a walking frame. Before my fall, I was active and managed my own
affairs. I feel doing my exercises (physio) daily, has helped strengthen my hip.
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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Visiting Angels North Yorkshire West is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Visiting Angels North Yorkshire West is calculated as follows: ( (25 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels North Yorkshire West is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Visiting Angels North Yorkshire West

What Type of Services does Visiting Angels North Yorkshire West offer?

Visiting Angels North Yorkshire West offers Home Care.

How many Carers does Visiting Angels North Yorkshire West employ?

Visiting Angels North Yorkshire West employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels North Yorkshire West to verify any information. View our terms and conditions. Visiting Angels North Yorkshire West has an Basic Service - more info.