What Type of Services does Homecare Team Ltd offer?

Homecare Team Ltd offers Home Care.

How many Carers does Homecare Team Ltd employ?

Homecare Team Ltd employs 79 carers.

Homecare Team Ltd, 40 Higher Swan Lane, Bolton, Greater Manchester BL3 3AJ

Review from Y B (Daughter of Client) published on 12 January 2024 Submitted via Website • Report

Overall Experience

The Homecare Team provided an excellent, friendly and personal service. Both management and the carers were always there to help. A big thank you to the entire team from all the family!

Reply from Zaynub Aya, Nominated Individual at Homecare Team LtdThank you so much for taking time for sharing your feedback.

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Review from Emma F (Friend of Client) published on 13 December 2023 Submitted via Website • Report

Overall Experience

The carers are wonderful. We've used a number of care agencies and had various issues/problems.
Homecare Team Ltd was recommended to us and I can honestly say that I am very happy with the service. Our regular carers are great, they are caring, respectful, encouraging, and supportive and carry out

the care requirements for my friend to a great standard. They are cheerful and fun and easy to talk to. For the first time I, as the unpaid carer of the client, feel that I can leave the house and even go away for a few days without being concerned about my friend. I have wanted to go away for a couple of weeks since 2020 but I haven't as I've been concerned about leaving my friend. I can now go away and I have every confidence that my friend will be looked after by the two carers.

Reply from Zaynub Aya, Nominated Individual at Homecare Team LtdThank you for your lovely comments. We do take great pride in providing services.

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Review from Marianne W (Husband of Client) published on 30 November 2023 Submitted via Website • Report

Overall Experience

My husband was terminally ill and we both needed care, but my husband's needs were greater. Over the period of just over a year, his illness deteriorated and his package had to be increased.
I gave a 4-star review over a year ago but I really need to increase that to five because every time I telephoned

on his behalf the management went out of their way to help us including putting in an extra night visit at short notice because my husband became very confused in the months immediately preceding his death.
He was always full of praise for the two carers who dealt with the majority of his care. I can not thank the carers and the company enough. It felt as if we were treated as they would treat their own elderly parents. In addition, they came to his funeral as well as his two carers. Now that is above and beyond and if it was possible to give them 10 stars I would. God bless them for their compassionate kindness towards my husband, it made his last days bearable.

Reply from Sameera Shahid, Registered Manager at Homecare Team LtdThank you for the wonderful feedback, very much appreciated. Over the past year, you became family and we were very upset to learn of your husband's passing away. We were all heartbroken. He was such a wonderful person, he will be missed. You both welcomed us in your home and we were always grateful that we got to be a part of his journey. We are always here for you.

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Review from K O (Client) published on 7 September 2022 Submitted via Website • Report

Overall Experience

I can't recommend these wonderful carers highly enough. They have been our lifeline, as they help us care for my terminally ill Dad in his home and I couldn't have coped without their support. They treat Dad with kindness and respect and are very gentle with him, but very knowledgeable and well trained.

They have been absolutely wonderful.

Reply from Mubarak, Nominated Individual at Homecare Team LtdThank you for your amazing feedback. We strive to provide the best care and support to all our service users. Once again thank you.

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Review from Nigel C (Friend of Client) published on 7 July 2022 Submitted via Website • Report

Overall Experience

I was caring for my terminally ill lady friend and was most grateful for the excellent help I received from the carers that showed up. They were all polite, helpful and gentle when washing and changing her. They all asked if there was anything else they could do, but there really wasn't. The company

were respectful and compassionate when my friend passed away - I can't fault them at all.

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Review from Y Q (Sister of Client) published on 3 March 2022 Submitted via Website • Report

Overall Experience

The care agency has got good people working for it. The agency ensures that the needs of the clients are properly met as they do a comprehensive review of the needs of the client. They are a warm and friendly organisation.

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Review from G T (Partner of Client) published on 1 March 2022 Submitted via Website • Report

Overall Experience

Homecare Team Ltd have provided excellent care for my partner. They have been very patient and understanding of his needs, even when confronted by challenging behaviour at times. They are always polite and reliable.

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Review from Peter H (Client) published on 1 March 2022 Submitted via Website • Report

Overall Experience

Using Homecare Team Ltd agency has been absolutely brilliant had other agency but these carers and staff go beyond. Definitely recommended high-class service. Management are there when required and lovely to chat to.

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Review from M P (Son of Client) published on 22 February 2022 Submitted via Website • Report

Overall Experience

Great care, very attentive to needs and immediately respond to issues. The team have really gone out of there way to help and support and really align the care to my father. We have had carers change as some have not aligned well to my father but the homecare team are really good at listening to our

needs.

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Review from J W (Daughter of Client) published on 24 January 2022 Submitted via Website • Report

Overall Experience

Highly recommended. Experienced, helpful staff who go out of their way to meet Mums needs. Very professional and patient with Mum who was a little nervous about carers coming into her home, she now looks forward to the days they come. Everything was fully explained and they listened to ensure the service

matched ours and Mums needs and the team regularly speak to us to ensure everything is OK.

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Review from Jill W (Daughter of Client) published on 24 January 2022 Submitted via Website • Report

Overall Experience

Engaged these services for my mother who needed supervision whilst showering (due to being unsteady on her feet) and to administer and ensure she took her medication with a cup of tea and toast in the morning and to do a few household chores ie. washing up, nip round with the hoover if needed.
The

carer was matched to her and mum loves her company, she has proved invaluable, professional organised and competent all round.

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Review from U B (Client) published on 19 January 2022 Submitted via Website • Report

Overall Experience

Cleaning services - I requested for cleaning services and the home care team have been amazing!

I was not expecting the results that they delivered, great value for money.

Fast efficient and stress-free, they are so easy to speak with, I would highly recommend them.

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Review from David M (Son of Client) published on 11 January 2022 Submitted via Website • Report

Overall Experience

Having never needed home care, I was not sure what to expect once my father needed assistance.
The service provided by the team has been both professional and friendly.
All my father’s needs have been met, and nothing is too much trouble for the kind and courteous carers.
Nevermore than a phone call

away, day or night, they bring peace of mind to family members as well as excellent care to my father.

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Review from Sabina C (Daughter of Client) published on 27 August 2021 Submitted via Website • Report

Overall Experience

Due to unforeseen circumstances, I had to turn to home care providers for my mum. I tried a few providers which I wasn’t happy with. My mum has severe dementia as well as other medical needs/issues. Homecare Team Ltd have come to my rescue and have gone above and beyond in the level of care provided

for my mum. Our current carers take pride in their care and deal with my mum with respect and dignity. Our professional mental health nurse has also commented on the excellent care they provide. The back office team are there at the end of the phone for anything I may need or want to change or just for a chat. I have peace of mind for my parents that they are in good hands. Thank you to the carers and also the managers and back-office staff! Keep up the good work!

Reply from Zaynub Aya, Nominated Individual at Homecare Team LtdThank you for the honest feedback you have given Homecare Team Ltd. We are delighted that we have adhered to and delivered the highest standards of care provided by our team. Thank you once again for taking the time to give us feedback.