LCS Portsmouth

Office 4&5, 1st Floor, Halpern House, 1-2 Hampshire Terrace, Portsmouth PO1 2QF
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8.4 2 Reviews
  • LCS Portsmouth, Portsmouth

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £22

These prices are only a guideline, please contact LCS Portsmouth to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Lone Care Services Ltd

Person in charge

  • Glenn Byford (Manager)
Are you the Owner/Manager of LCS Portsmouth? View your Advertising Options
8.4

LCS Portsmouth has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time LCS Portsmouth has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 2
  • 2
  • 0
Reviewer Connection to LCS Portsmouth
  • 1
  • 1
Total of 2, showing 1-2
Review from L J (Mother of Client) published on 4 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this service impeccable. Having a disabled son whose needs are very substantial, they have catered for every need. Managerial and Office staff are polite, listen and go above and beyond. All shifts are covered.
Rotas are sent in advance and you are notified if there are any changes. Carers
are knowledgeable, polite, friendly and attentive to his needs making him enjoy life. Shadow shifts are given and personal training for his needs given not making it feel like a statistic. I have rated this service high as they have done an exceptional job in providing the right care, the right people, the right training and have listened. Other care providers may do for a short time but then do what they want. We have experienced this too. This one doesn't, they constantly strive to make sure everything is right. It changed our lives as a family and took away stress and burdens of how we were able to live.
It gave him a fuller life and myself a more fulfilling life too.
Reply from Bilal Afzal, Director at LCS Portsmouth

Hi L, Thank you so much for your kind words and thoughtful feedback. We are genuinely touched by your appreciation. Thank you again for sharing your experience with us. Best regards, LCS

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P B (Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both my partner and myself have both found all attention by service staff and all carers at all times very satisfactory.
Reply from Bilal Afzal, Director at LCS Portsmouth

Thank you so much for your kind feedback! We're delighted to hear that you and your partner have been satisfied with the attention and care provided. We truly appreciate your input and will continue to ensure the highest level of service. Kind Regards, Team @LCS Portsmouth

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for LCS Portsmouth is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for LCS Portsmouth is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for LCS Portsmouth is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about LCS Portsmouth

What Type of Services does LCS Portsmouth offer?

LCS Portsmouth offers Home Care & Nursing Care.

How many Carers does LCS Portsmouth employ?

LCS Portsmouth employs 62 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LCS Portsmouth to verify any information. View our terms and conditions. LCS Portsmouth has an Basic Service - more info.