Care Provided by LCS Portsmouth
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact LCS Portsmouth for full pricing details and T&Cs.
Contact LCS Portsmouth to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Lone Care Services Ltd
- Private Owned
Person in charge
- Glenn Byford (Manager)
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LCS Portsmouth Reviews (3)
8.7
LCS Portsmouth has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years.
Over all time LCS Portsmouth has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to LCS Portsmouth
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Review from Wes K (Father of Client) published on 26 April 2026 Submitted via Website•
Overall Experience
Staff are punctual. Listen to handover follow care plans and are happy to listen to any advice. Some staff are more experienced then others my only concern if they were to leave the whole package could fall apart. Communication sometimes is lacking when there's a staff change at short notice...
Staff are punctual. Listen to handover follow care plans and are happy to listen to any advice. Some staff are more experienced then others my only concern if they were to leave the whole package could fall apart. Communication sometimes is lacking when there's a staff change at short notice however sometimes I'm told sometimes not. Overall when things are going well everything appears satisfactory. I'm very pleased with the 4 regular staff we have currently, although some carers appear to work too many shifts and they could be in danger of burnout. However that's not my call just observing. Generally the company is friendly and learning all the time and believe they have the interests of service users at heart.
Review from L J (Mother of Client) published on 4 February 2025 Submitted via Website•
Overall Experience
I have found this service impeccable. Having a disabled son whose needs are very substantial, they have catered for every need. Managerial and Office staff are polite, listen and go above and beyond. All shifts are covered.
Rotas are sent in advance and you are notified if there are any changes....
I have found this service impeccable. Having a disabled son whose needs are very substantial, they have catered for every need. Managerial and Office staff are polite, listen and go above and beyond. All shifts are covered.
Rotas are sent in advance and you are notified if there are any changes. Carers are knowledgeable, polite, friendly and attentive to his needs making him enjoy life. Shadow shifts are given and personal training for his needs given not making it feel like a statistic. I have rated this service high as they have done an exceptional job in providing the right care, the right people, the right training and have listened. Other care providers may do for a short time but then do what they want. We have experienced this too. This one doesn't, they constantly strive to make sure everything is right. It changed our lives as a family and took away stress and burdens of how we were able to live.
Rotas are sent in advance and you are notified if there are any changes. Carers are knowledgeable, polite, friendly and attentive to his needs making him enjoy life. Shadow shifts are given and personal training for his needs given not making it feel like a statistic. I have rated this service high as they have done an exceptional job in providing the right care, the right people, the right training and have listened. Other care providers may do for a short time but then do what they want. We have experienced this too. This one doesn't, they constantly strive to make sure everything is right. It changed our lives as a family and took away stress and burdens of how we were able to live.
It gave him a fuller life and myself a more fulfilling life too.
↩Reply from Bilal Afzal, Director at LCS Portsmouth
Hi L, Thank you so much for your kind words and thoughtful feedback. We are genuinely touched by your appreciation. Thank you again for sharing your experience with us. Best regards, LCS
Review from P B (Client / Service User) published on 12 December 2024 Submitted via Postal Card•
Overall Experience
Both my partner and myself have both found all attention by service staff and all carers at all times very satisfactory.
Both my partner and myself have both found all attention by service staff and all carers at all times very satisfactory.
↩Reply from Bilal Afzal, Director at LCS Portsmouth
Thank you so much for your kind feedback! We're delighted to hear that you and your partner have been satisfied with the attention and care provided. We truly appreciate your input and will continue to ensure the highest level of service. Kind Regards, Team @LCS Portsmouth
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 October 2022Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for LCS Portsmouth.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about LCS Portsmouth
How many Carers does LCS Portsmouth employ?
LCS Portsmouth employs 62 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact LCS Portsmouth to verify any information. View our terms and conditions. LCS Portsmouth has a Basic Service -what a Basic Service includes.