Carelife

Royal Mail House, Terminus Terrace, Southampton SO14 3FD
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9.5 5 Reviews
  • Carelife, Southampton
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Care Provided by Carelife

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £27
  • Weekly Live-in Care Fees: £1200 – £1650

These prices are only a guideline, please contact Carelife to find out the exact price for your requirements.

Contact Carelife to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Carelife to get a personalised quote.

Good to Know

Owner

  • Carelife Ltd
  • Privately Owned

Person in Charge

  • Rejoice Nyadzo (Manager)
Are you the Owner/Manager of Carelife? View your Advertising Options

Carelife Reviews (5)

9.5

Carelife has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years.
Over all time Carelife has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 5
  • 5
  • 5
  • 0
Reviewer Connection to Carelife
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Kathleen S (Client) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had Carelife since August 2025 I have no complaints whatsoever the girls are always cheerful helpful and it's lovely to have a shower each day nothing is too much trouble I would recommend Carelife to everyone since they have bee coming in my mental health has improved. So thank you girls for
being such great caregivers
Kathy
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P R (Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My ladies are well trained friendly happy people who are caring willing and very helpful they come four times a day and it is a joy to know they are coming my family are very pleased that i am so well cared for bless them all
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen L (Wife of Client) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been using Carelife Ltd for at least 2 years now and the care and support the carers give to my husband is excellent, they are friendly, experienced and very supportive, nothing is too much trouble for them and they are very professional.
Keep up the good work and many thanks for all
your help with my husband, you're all angels.
Reply from Rejoice, Registered Manager at CarelifeWe're very delighted to hear that you and your husband are pleased with our visits, and it's a pleasure support your husband. Thank you for your lovely feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Penny S (Daughter of Client) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous company with a great team of carers who really do care which may be an expected quality but sadly often is not.
My mum is 98 and was diagnosed with Vascular Dementia nearly 11 years ago. Mum is just cared for in bed now and can be quite difficult at times with challenging moods but the carers
are always understanding and patient. Every carer greets my mum with a lovely, friendly smile and they often sing to her and dance around her bed which she loves.
Finding a care agency you can trust to look after your loved ones is a daunting task but I would 100 % recommend Carelife.
Reply from Admin Assistant, Manager at CarelifeThank you for the kind words and great review .We are so happy to hear that our carers are doing a good job .
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Delyth J (Power of Attorney of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent organisation pleasant people to deal with and excellent kind carers.I was very impressed by robson and rejoice to listen and deal with queries and carers vimby and Ellie were always kind and efficient
Reply from Admin Assistant, Manager at CarelifeThank you for the wonderful review and for placing your trust in us. We truly appreciate it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Carelife is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for Carelife is calculated as follows: ( (29 Excellents x 5) + (1 Goods x 4) ) ÷ 30 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Carelife is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Carelife

How many Carers does Carelife employ?

Carelife employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carelife to verify any information. View our terms and conditions. Carelife has an Basic Service - more info.