Radfield Home Care Camberley, Farnborough & Fleet

Keeping families informed and providing consistent communication is really important to us, and it is lovely to know that the regular updates have given you confidence and reassurance in the care your Dad receives. The Care Team always look to understand what makes each person feel comfortable, happy and able to enjoy life in their own home. We will of course pass your feedback on to the team, who I know will be so proud. Best wishes. Read less

Thank you so much for taking the time to leave such kind feedback. We are delighted that we were able to step in quickly when support was needed and provide reassurance during what sounds like a very challenging time for your family. It is wonderful to hear that the team have made such a positive impact on your Dad's wellbeing. Building genuine relationships with our clients is a key part of the care we provide, so it is particularly rewarding to know that the carers take the time to engage with him, show an interest in his life and bring a smile to his day. We will be sure to share your feedback with the team, who will be delighted to hear the difference they have made. Best wishes. Read less

Thank you kind review. It means a great deal to hear how much you value the companionship, support and consistency provided by our care team. We are so pleased to know that the carers bring positivity to your visits and that their friendly and caring approach helps you feel comfortable and supported. Supporting our clients to maintain their independence, routines and wellbeing - both physically and mentally - is something we are very passionate about, so it is incredibly rewarding to hear the positive impact this has had for you. Thank you again for your kind and thoughtful comments. We will be sure to pass your feedback on to the team, who will be very proud to hear it. Best wishes. Read less

Thank you for your kind feedback. We are delighted to hear how supported you have felt throughout your Mum's care journey with us. We understand how challenging and emotional a prolonged hospital stay can be, so it is especially rewarding to know that the team were able to provide reassurance, compassion and support during such an important period of recovery. It is also wonderful to hear about the professionalism of the team and the communication provided throughout. We always strive to ensure that families feel informed, supported and confident in the care being delivered, so your feedback means a great deal to us. We will of course be passing your comments on to the team, who I know will be incredibly proud. Best wishes, Read less

Thank you so much for taking the time to leave such kind feedback. We are delighted to hear that your Mum and the family have been pleased with the support provided by our team. It's great to hear that the carers' friendliness and professionalism have made such a positive difference, and they take the time to chat with your Mum and make her visits enjoyable as well as supportive. Thank you again for your lovely comments - we will be sure to share your feedback with the whole team. Best wishes. Read less

Thank you very much for your kind feedback. It's so lovely to hear the positive experience your Mum has had and how the team have spent time to get to know her and build such strong relationships. We always look to ensure that the staff deliver high standards in communication, reliability and of course have a caring nature. We are also really pleased with how the management team have reacted to implemented a care plan that is tailored to meet your Mum needs wishes effectively. Thanks again, we will of course be passing on your feedback to the team. Best wishes. Read less

Thank you for such a kind review. We are so proud to have been able to support your father over the years and the team have shared some wonderful moments with him in that time. It's fantastic that the support we could provide not only gave your father the care he needed and the relationships that worked so well, but also has made life easier for you too. We will pass your feedback on to all the team, who I know will be immensely happy. Best wishes Read less

Thank you for your very kind feedback. We are extremely happy to hear that the team have made such a difference. We will always focus on having a professional and friendly approach, as they we believe relationships are so important and go hand in hand with strong knowledge and skills. We will of course be passing your kind feedback on to all the team, who I know will be so pleased with the positive impact they made. Best wishes Read less

Thank you for your kind feedback. It's brilliant that the care team were able to get a service set up so quickly and smoothly. Thank you also for highlighting the speed and professionalism of the team who completed the assessment process, and the people that were able to facilitate so effectively. We will pass your feedback on to all the team, who I know will be so pleased with the positive impact they made. Best wishes Read less

Thank you very much for your kind feedback. It's really great to hear the difference it has made to have visits that have enabled relationships to be forged through the carer's kindness and compassion. We are also really pleased with how the management team have demonstrated the level of customer service that we aim to provide too. We will of course be passing on your feedback to the team. Best wishes. Read less

Thank you for your kind words. It's very important to us that the care plan fulfils everything you both need and want at those times of the day. Thank you also for the feedback on how the care team bond with you on a personal level as well, which we believe adds so much to the experience as a whole. We will pass on your feedback to the team, and I know they will be extremely pleased. Best Wishes. Read less

Thank you for your kind review. It's fantastic to know that the Care Manager and office team were able to reassure you with details of how we would meet your Mother's needs, and that the care team were able to demonstrate this at each visit. Thank you also for recognising how caring and polite the care staff are, and the efforts made to ensure changes are responded to. We will share your kind words with the whole team, who I know will be so proud with the positive impact they have made. Best wishes Read less

Thank you for your kind feedback. It's so nice to hear how much attention the team have paid to making sure the care meets your Mum's needs. It's also really great to know that the team are able to adapt to any alterations that are needed and that they show the compassion and care that you would want for your Mum. We will be passing on your feedback to all the team, who I know will be so pleased with the positive impact they made. Best wishes Read less

Thank you for such kind feedback. We are so pleased that the level of professionalism from staff and the care that's being delivered are at a high level. Thank you also for the recognition that the team are going above and beyond, that is always something that gives us real pleasure and we know the difference it can make. It's important for us to share this feedback with the whole team, so we will of course be passing on your kind words. Best wishes. Read less

Thank you for your very kind feedback. It's important that our care staff can react to emergency situations, as well as give reassurance and peace of mind. We are very proud to hear that the office team were responsive to the timescales, and ensured the care for your Dad was put in place to meet his needs and wishes. We pride ourselves on maintaining continuity of care, so having your Dad's preferred care staff in place I know will have been a huge benefit. We will pass your feedback on to all the team, who I know will be so pleased with the positive impact they made. Best wishes Read less

Thank you very much for your kind feedback. It's so lovely to hear the positive change to your mother's welbeing. We always promote high standards of communication, which helps our team understand each person individually and build strong relationships. We are also really pleased with how the management team have reacted to changes, and will ensure the care plan is continuously tailored to meet your mother's needs and requirements. Thanks again, we will of course be passing on your feedback to the team. Best wishes. Read less

Thank you for your kind feedback. It's so nice to hear how all aspects of the service we have provided have helped your parents as well as you on all levels. It is also fantastic for the care team to be recognised for the relationships they had with your parents and the professionalism they showed, especially when they needed to respond to concerns. We will of course pass your feedback on to all the team, who I know will be so pleased with the positive impact they made. Best wishes Read less