Radfield Home Care Camberley, Farnborough & Fleet

We found Radfield Home Care after an internet search. We needed care for my mother-in-law as she was due to have her cataract done and we knew she would have needed regular care for a period of time. We were very satisfied with the length of the initial assessment meeting with the manager at my mother-in-law's house. Very professionally conducted interview, ad hoc questions asked, special attention to the interest, needs, and character of the client, her desires, the things she would have liked or not, etc, all very relevant to the future interaction needed with the staff. All the staff and especially the one put in charge of my mother-in-law's needs and rotas, have been acting very professionally, caring, and often when needed gone beyond their duties to help her and make her feel at ease. Overall we are very pleased with the services provided and will continue to use them until needed and keep them as first choice for future situations should they arise. Review from the Daughter-in-law of the client.

Radfield Home Care has provided excellent care for my father at late notice after we were let down by other care providers. First-rate communication from initial contact to implementing my father's care. Thanks for everything you have done so far.

From the time that I first contacted Radfield Home Care I was listened to and the care needed was put in place very quickly. The manager was very thorough in finding out what was needed and very professional in her approach. Nothing was too much trouble and she found the most suitable of carers to look after my friend. The care worker, who did most of the support during the period, was excellent. She bonded extremely well with my friend and kept her engaged and interested during her visits and had a lovely manner with my friend.

No hesitation in recommending Radfield Home Care.

All of my mother’s carers have been very friendly, caring, and respectful. They help her to maintain her dignity as much as possible and they are responsive to changing tasks. Any calls to the office have been dealt with efficiently and in a friendly manner. They care that the service they provide is doing the best for their clients. I have mostly dealt with the care manager, who has been wonderful. It is a great local service.

Extremely happy with the service provided by this company. I have found them to be friendly, professional, caring, flexible and wonderfully supportive. We use their standby service which enables us to take holidays knowing my mother is in good hands.

We have been very pleased with the care given to our mother, especially during the sudden transition from living independently to needing assistance. The staff have all been very kind and sensitive to her needs, and have helped make a difficult situation much easier to adjust to and accept for all concerned. It was also reassuring to know that thought was given by management to the care providers assigned to Mum after taking the time to discuss her situation with the family.

Mum's district nurse has mentioned how impressed she is with her care provider.

Very pleased with the care you provide for my father. All the staff that deal with my fathers care are friendly and he feels comfortable in their presence. If I have to contact the office to add any daily tasks for my father they are actioned the next day.

As a GP, I value the role that carers have in supporting people in their own homes - they are often unsung heroes. Mum’s team are allowing her to live her best life in her own home.

I would like to take this opportunity to thank all the team for their care and support of my mother and father-in-law. I would especially like to thank one lady who has worked above and beyond our expectations with her compassionate approach to her role.

Very efficient, caring, reliable, and professional team. Pleased they were recommended to me for my mother's care following discharge from hospital. Management are also accommodating, moving times of visits to allow for appointments, and also very caring. As a qualified nurse, I have very high expectations and these have been met!

Any questions I have are always dealt with quickly by the manager or admin team. The carers are diligent, and I feel safe in the knowledge my loved one is being looked after.

I cannot fault the support that has been provided to our daughter over the past ten months. This past month has been difficult for our daughter. However, the care manager and her team have been excellent and have gone that extra mile, providing support not just to our daughter, but also to myself and my wife while we have been on holiday. The constant reassurance that you are there is helping us through this difficult period. We cannot thank you enough.

Very happy with the care and service provided for my rather frail wife who without the care and attention afforded to her, she would almost certainly be in a care home by now. Congratulations to the team.

The care so far received has been exceptional. The whole team are consistently so proficient and professional. They are punctual, polite and caring and they bring a cheerfulness to their tasks which is most refreshing.

My mother had to switch care companies very suddenly, and Radfield Home Care stepped in at no notice, but with great attention to the needs of my mother. I have had worrying moments with my mother's decline in health, and have been so heartened and reassured by the care provided and ready availability of a friendly helpful voice on the end of a phone at all times. Also we have had an unexpected crisis, and a member of staff went way beyond the call of duty, dropping everything to help out in a very practical and professional way.

From the first day, I have received nothing but excellent service and support. The staff has been clearly well trained and experienced, making each visit a cheerful occasion, during which my problems were addressed in a truly professional manner. I am not yet fully recovered but progress has been made in that direction. I am confident that there will be a good outcome and I am very grateful to Radfield for that.

We have used Radfield since June 2022, they have been accommodating, reassuring and helpful from the start. The team are knowledgeable and always accessible to mum, the family, and the carers, and diligently help with all enquiries. Would recommend them to anyone looking to set up care and support.

Management helps out with queries and amendments.