Radfield Home Care Camberley, Farnborough & Fleet

Richard, owner and director of Radfield Home Care Camberley, Farnborough & Fleet has a wealth of experience and knowledge of the health and social care sector.

As a qualified care manager with experience in successfully running large-scale care operations, Richard has qualifications in both management and leadership in health and social care.

Richard explains, “I spent 10 years of my career prior to moving into social care managing businesses within the recruitment industry, however, I always knew that I wanted to move into a more service-driven sector and role, where my input would have a positive impact directly on people’s lives. My initial role in the care sector was as a registered branch manager of a home care service - a ‘hands-on’ role, making a positive difference to individuals every day.”

Richard was subsequently promoted to an area manager role, spending most of his day on the road and soon realised that the role was too far removed from the service itself, and took the decision to return to the service delivery that he’d loved from the start.

Richard adds, “As a registered care manager, I developed a true passion to want to open my own home care business in my local community - providing high-quality person-centred care and support services and offering exceptional employment and career opportunities.”

We would like to introduce you to Claire, Operations Manager for Radfield Home Care Camberley, Farnborough & Fleet. Claire is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Claire is the key point of contact for carers, clients and their families and promotes individuals’ wellbeing at all times.

Claire has a wealth of experience working in care, having spent the last 10 years working within the Health and Social Care sector. Her career has been focused specifically around domiciliary care, where she spent time as a Care Professional, Field Care Supervisor, Care Coordinator and Deputy Manager. This breadth of experience has given Claire a clear understanding of the challenges facing the industry.

Claire tells us:

“I bring over a decade of knowledge and experience in home care. My role and experience will benefit the clients at Radfield because I will ensure that all clients are receiving a service of the utmost quality. With my experience, I have come to understand the balance between what works best in practice and remaining open to new innovative ways of working.”

Claire is a natural when it comes to care, she loves spending time with people and building lasting relationships with clients. She goes on to say:

“I have always been drawn to the sector through a passion for achieving goals that improve service and ultimately the quality of people’s life.”

Claire is currently studying towards achieving her level 5 in leadership & management for care services, which will continue to bolster her offering as a care manager and her ability to lead an effective team of Care Professionals and office staff.