Great carer and the office was very responsiveJon M(Client / Service User)
Great carer and the office was very responsiveJon M(Client / Service User)
A premium quality home care company providing personalised care.
Visiting Angels - South Middlesex believes that home care can be different, so they want to help people to live well in their own home.
They provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own homes.
Visiting Angels - South Middlesex is a home care company with...
A premium quality home care company providing personalised care.
Visiting Angels - South Middlesex believes that home care can be different, so they want to help people to live well in their own home.
They provide personalised companionship care, traditional home help, medication assistance, personal care, and complex home care including palliative care to help people remain living in their own homes.
Visiting Angels - South Middlesex is a home care company with a difference and are of the opinion that delivering consistently high-quality care can only be achieved by following the company ethos of being truly carer centric. They have a stringent recruitment procedure, followed by 10-12 weeks of in-house training to ensure they offer premium quality care. Investing in staff means caregivers stay with the company longer, and importantly, provides a continuity of care for you, or your loved one.
Visiting Angels is a global leader in providing quality home care. They started operating 22 years ago, originating in Philadelphia, USA, and have now moved over to the UK. Its Regional Office is in the Hounslow area, and serves all communities from Hillingdon, Hounslow, Twickenham, Richmond, Whitton, West Ealing down to Hampton, Hampton Hill, Sunbury on Thames, Shepperton, Walton on Thames and from Ashford Surrey across to Staines on Thames and surrounding areas.
Care Provided by Visiting Angels South Middlesex
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Accreditations
Local Government & Social Care Ombudsman
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£37
Weekly Live-in Care
From £1,607
Contact Visiting Angels South Middlesex to get a personalised quote:
Due to the bespoke nature of the care we offer our clients, we will carry out an individual free home visit assessment and tailor your premium care to your specific needs. Please call to discuss your needs and pricing.
We offer competitive rates for an award-winning, premium-quality home care company.
We charge a flat hourly rate which includes weekends.
The price(s) shown are provided by the agency. Contact Visiting Angels South Middlesex for full pricing details and T&Cs.
Visiting Angels South Middlesex has a Review Score of 9.8 (9.816) out of 10, based on 21 reviews in the last 2 years. Over all time Visiting Angels South Middlesex has 42 reviews.
Reviewer Connection to Visiting Angels South Middlesex
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Showing 42 reviews matching selected criteria
Review from K B (Partner of Client) published on 23 October 2026 Submitted via Website•
Overall Experience
My housebound partner has fortnightly visits from Andrew as a way of getting him used to somebody other than me caring for him. Andrew always prepares the food with care and attention to detail and tries to engage in conversation and make my partner laugh. They are building up a good relationship...
My housebound partner has fortnightly visits from Andrew as a way of getting him used to somebody other than me caring for him. Andrew always prepares the food with care and attention to detail and tries to engage in conversation and make my partner laugh. They are building up a good relationship now so I know I can go out on days when an Angel is visiting. The company are great at providing carers for additional visits when required so that I can stay away overnight knowing somebody will come in daily and prepare food and check on him.
Keep up the good work.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your lovely care review. It's a pleasure for the Angel spending time with your partner, getting to know him and sharing a laugh together. We're so pleased that the Angel carer has been so well matched together, and the relationship they have built gives you the confidence to go out...
Thank you for your lovely care review. It's a pleasure for the Angel spending time with your partner, getting to know him and sharing a laugh together. We're so pleased that the Angel carer has been so well matched together, and the relationship they have built gives you the confidence to go out and enjoy some respite away.
Your kind words mean a great deal to the Angel care giver and the whole Visiting Angels South Middlesex team.
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Review from A C (Wife of Client) published on 7 August 2026 Submitted via Postal Review Card•
Overall Experience
Our review was very productive today. We discussed how much our carer had done for us. How he had helped my husband to regain his confidence to return to driving. We also discussed all medical issues and brought things up to date.
Our review was very productive today. We discussed how much our carer had done for us. How he had helped my husband to regain his confidence to return to driving. We also discussed all medical issues and brought things up to date.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your homecare review. We're delighted that your Care Review meeting was productive and gave you the opportunity to discuss your husband's current homecare and bring his medical information up to date. It is especially wonderful to hear that your Angel carer has helped your husband...
Thank you for your homecare review. We're delighted that your Care Review meeting was productive and gave you the opportunity to discuss your husband's current homecare and bring his medical information up to date. It is especially wonderful to hear that your Angel carer has helped your husband regain the confidence to return to driving. We will be sure to share your lovely 5 star feedback with your Angel carer.
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Review from Cathy B (Relative of Client) published on 29 May 2026 Submitted via Website•
Overall Experience
My elderly cousins have been looked after by an angel in disguise called Mandeep (Mandy). This lady is exceptional. She is kind, patient and friendly at all times. My cousins have never been happier and I pray that she does not leave. She is intelligent and has wonderful conversations with Dave,...
My elderly cousins have been looked after by an angel in disguise called Mandeep (Mandy). This lady is exceptional. She is kind, patient and friendly at all times. My cousins have never been happier and I pray that she does not leave. She is intelligent and has wonderful conversations with Dave, reading to him and keeping his mind off his pain. She has never ending patience with Liz, who unfortunately does not recognise many people any more, but she loves Mandy. Her presence has made life so much easier. As I live far away, I can have peace of mind that she is always there and always looking after them as part of the family.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your home care review. We are delighted to hear how the care and companionship provided mean a lot to you and your family. Your feedback is truly appreciated, and we will be sure to share it with the Angel carer.
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Review from Helen F (Friend of Client) published on 7 May 2026 Submitted via Website•
Overall Experience
I am a very close friend of the family and have seen many carers come and go. I have known the carer Mandeep for over a year now and can honestly say.. she is the most compassionate, kind and caring person I know. Lizzie and Dave have never been happier.
I would be very sad to see her...
I am a very close friend of the family and have seen many carers come and go. I have known the carer Mandeep for over a year now and can honestly say.. she is the most compassionate, kind and caring person I know. Lizzie and Dave have never been happier. I would be very sad to see her replaced.
She really is an angel.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your kind words. We're so proud of our Angel carer and the care she provides. Consistency and matching the right carer to each client is so important to us at Visiting Angels, and we're delighted they are both so happy.
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Review from M K (Daughter of Client) published on 17 April 2026 Submitted via Website•
Overall Experience
My Dad's carers are really lovely--kind, attentive, and experienced. Those who have been supporting him regularly--Andrew, Manpreet, Vivian, Helane and Frederica, have taken the time to understand his routine, which has made a real difference to his comfort and wellbeing. I'm also very pleased with...
My Dad's carers are really lovely--kind, attentive, and experienced. Those who have been supporting him regularly--Andrew, Manpreet, Vivian, Helane and Frederica, have taken the time to understand his routine, which has made a real difference to his comfort and wellbeing. I'm also very pleased with the service overall. The office team is responsive and approachable, and any concerns we've had have been dealt with promptly and professionally.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your 5 star care review. The Visiting Angels South Middlesex team are pleased to hear your dad is being well supported and that our Angel carers have made a positive difference to his comfort and wellbeing. We will be sure to share your lovely feedback with your Angel carers and the office team - it will mean a great deal to them.
We appreciate your trust in our service.
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Review from D A (Client / Service User) published on 9 April 2026 Submitted via Website•
Overall Experience
Mandeep or Mandy as she is known to family and friends alike is very good. She carried out her work in caring for two old people both in their 90s very well from more then eight months it never easy i am blind person and my wife as a lower level Alzheimer disease mandy copes extremely well she...
Mandeep or Mandy as she is known to family and friends alike is very good. She carried out her work in caring for two old people both in their 90s very well from more then eight months it never easy i am blind person and my wife as a lower level Alzheimer disease mandy copes extremely well she does this while doing all the household chores efficiently and with good grace. She also is a Companion with a good sense of humour. We can not fault her as a long term live in carer and hope we do not lose her to another person.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for sharing your thoughtful review. We are very pleased to hear the Angel carer has been providing excellent care, and we all glad to hear we are making a meaningful difference to your daily life. The Visiting Angels South Middlesex care team are delighted that the Angel carer has been such a positive presence in your home.
Your kind words will certainly be shared with the Angel carer.
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Review from Jenny S (Daughter of Client) published on 30 March 2026 Submitted via Website•
Overall Experience
Thank you so much, Visiting Angels, for your kind, caring and highly professional round-the-clock support for my parents over the past year, which enables them to continue living with dignity and comfort in their own home. Special praise for Mandeep for her exceptionally devoted care - she is...
Thank you so much, Visiting Angels, for your kind, caring and highly professional round-the-clock support for my parents over the past year, which enables them to continue living with dignity and comfort in their own home. Special praise for Mandeep for her exceptionally devoted care - she is indeed a visiting angel!
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your kind words - it really means a lot to our Visiting Angels South Middlesex team. We're delighted to hear your parents feel comfortable and supported in their own home.
Your Angel will be pleased with your lovely care feedback, we are all very proud of her.
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Review from Francesca K (Client / Service User) published on 20 March 2026 Submitted via Website•
Overall Experience
Good-morning. Visiting Angels South Middlesex supported me when I had an ankle operation last year and they were wonderful so thank you very much for that I really appreciate it.
Good-morning. Visiting Angels South Middlesex supported me when I had an ankle operation last year and they were wonderful so thank you very much for that I really appreciate it.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your kind words. The care team are delighted to hear that we were able to support you during your recovery after your ankle operation. It means a great deal to the Visiting Angels team to know that you had a positive experience and felt well cared for while on the way to...
Thank you for your kind words. The care team are delighted to hear that we were able to support you during your recovery after your ankle operation. It means a great deal to the Visiting Angels team to know that you had a positive experience and felt well cared for while on the way to recovery.
Your appreciation will be shared with the Angel carer involved-they'll be very touched by your feedback.
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Review from Basia F (Client / Service User) published on 18 March 2026 Submitted via Website•
Overall Experience
The carer were lovely ladies, with good intentions but so new to the UK with very limited English that they could not provide me with the care needed. It was a struggle to explain and guide them to identify food items, how appliances worked and soon the hour was over, a great deal of effort had...
The carer were lovely ladies, with good intentions but so new to the UK with very limited English that they could not provide me with the care needed. It was a struggle to explain and guide them to identify food items, how appliances worked and soon the hour was over, a great deal of effort had been expended without much food and water coming my way. It was all about the money, sticking to contract rather than providing suitable and appropriate care.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your feedback.
We take all concerns seriously and independently investigate them, and we are committed to learning and improving wherever we fall short of the high standards our clients expect. We also fully honour our Duty of Candour and remain open and responsive to concerns...
Thank you for your feedback. We take all concerns seriously and independently investigate them, and we are committed to learning and improving wherever we fall short of the high standards our clients expect. We also fully honour our Duty of Candour and remain open and responsive to concerns raised. However, in this instance, we strongly dispute the claims made. Our records and evidence do not support the allegations, and we consider them to be factually incorrect. Our contemporaneous, time-stamped care records, rota data, and digital visit logs confirm that visits were completed as scheduled and that care was delivered in full accordance with the agreed care plan. We recognise that families reading reviews are making important decisions about care for their loved ones, and we therefore feel it is important that information shared is accurate and balanced.
While we respect the right to share experiences, we do not accept the accuracy of the factual allegations made in this review.
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Review from Chris M (Son of Client) published on 9 January 2026 Submitted via Postal Review Card•
Overall Experience
Overall, we are very satisfied with the care provided; all the carers are friendly and interact well.
We do find the times vary, mostly in the evenings, sometimes it can be 5-15, other times 7.
Overall, we are very satisfied with the care provided; all the carers are friendly and interact well.
We do find the times vary, mostly in the evenings, sometimes it can be 5-15, other times 7.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your care feedback. While some flexibility can occur due to circumstances during the day, we understand the importance of consistency and will review this.
We're glad your parents and family are happy with the care provided by the Angels.
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Review from P Y (Client / Service User) published on 18 November 2025 Submitted via Postal Review Card•
Overall Experience
I am very happy with my carer, she is very caring and I look forward to seeing her.
I am very happy with my carer, she is very caring and I look forward to seeing her.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your lovely feedback. We're delighted to hear that you are happy with your Angel carer and that you look forward to your visits together. Providing caring, consistent support is so important to us, and it's wonderful to know that your Angel is making a positive difference.
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Review from Vic K (Husband of Client) published on 25 September 2025 Submitted via Website•
Overall Experience
Leah and the team at Visiting Angels were wonderful to work with, they showed love and dedication to my wife during her illness. their kindness and care helped us both through a very difficult time. True professionals at all times. Cant recommend them enough.
Leah and the team at Visiting Angels were wonderful to work with, they showed love and dedication to my wife during her illness. their kindness and care helped us both through a very difficult time. True professionals at all times. Cant recommend them enough.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your heartfelt words and for taking the time to share your home care experience. Visiting Angels South Middlesex are truly honoured to have been able to support you and your wife during such a difficult time. Leah and our Angel team are deeply committed to providing...
Thank you so much for your heartfelt words and for taking the time to share your home care experience. Visiting Angels South Middlesex are truly honoured to have been able to support you and your wife during such a difficult time. Leah and our Angel team are deeply committed to providing compassionate, professional care, and knowing that it made a difference for both of you means so much to us.Your 5 star recommendation is greatly appreciated, and we are grateful for the trust you placed in Visiting Angels South Middlesex.
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Review from Lynne K (Daughter of Client) published on 22 September 2025 Submitted via Website•
Overall Experience
Mum had the most wonderful care from Visiting Angels, they were kind and caring and were a great support to my Dad too. Sadly Mum has since passed but the gentleness, respect and kindness showed on that day was an enormous help.
My Dad was reluctant to get carers in for Mum but now says that it was...
Mum had the most wonderful care from Visiting Angels, they were kind and caring and were a great support to my Dad too. Sadly Mum has since passed but the gentleness, respect and kindness showed on that day was an enormous help. My Dad was reluctant to get carers in for Mum but now says that it was the best decision we made and we can't recommend them enough .They were worth every penny. Thank you all so very much.
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↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you from the bottom of our hearts for sharing such a touching message. It was a privilege to care for your Mum and to be there for your Dad as well. Knowing that our Angel's kindness and support brought comfort at such a difficult time means more to us than words can say. Thank you for trusting Visiting Angels South Middlesex - it was an honour to be part of your Mum's journey.
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Review from L W (Daughter of Client) published on 4 July 2025 Submitted via Website•
Overall Experience
The carer was great in assisting with our father at his doctors appointment making notes about medication and keeping us all informed. Visiting Angels South Middlesex thank you for being available always to help.
The carer was great in assisting with our father at his doctors appointment making notes about medication and keeping us all informed. Visiting Angels South Middlesex thank you for being available always to help.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your care review. We're glad to hear our Angel carer was able to support your father at his health appointment and to keep your family updated. It means a lot to us to be trusted with his care. At Visiting Angels South Middlesex we're always just a call away whenever you need.
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Review from A W (Partner of Client) published on 11 June 2025 Submitted via Website•
Overall Experience
I just want to say a big thank you to Visiting Angels for the wonderful support they gave my husband after his recent hospital stay.
He's been feeling much weaker than usual, so having someone there to take him to his appointment made all the difference.
It was such a relief knowing he was...
I just want to say a big thank you to Visiting Angels for the wonderful support they gave my husband after his recent hospital stay.
He's been feeling much weaker than usual, so having someone there to take him to his appointment made all the difference.
It was such a relief knowing he was in safe, caring hands and that he got there on time without any stress.
It really gave me peace of mind, and we're both so grateful for the kindness and care shown. Thank you again - it truly meant a lot to us!
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your kind and thoughtful message. It means a great deal at Visiting Angels to know that our Angel caregiver was able to support your husband during this time. Our Angels strive to provide the best care and hearing that it brought you peace of mind is the highest compliment we could receive.
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Review from F S (Daughter of Client) published on 13 May 2025 Submitted via Website•
Overall Experience
My brother and I were so pleased to find Visiting Angels as we needed to find a carer at short notice who could accompany our mother from her care home to a hospital appointment and back. The carer arrived punctually and excellent in looking after our mother's needs over a long day, and our mother...
My brother and I were so pleased to find Visiting Angels as we needed to find a carer at short notice who could accompany our mother from her care home to a hospital appointment and back. The carer arrived punctually and excellent in looking after our mother's needs over a long day, and our mother was very happy. The administration from the office was excellent and we would definitely recommend this service.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your kind words and 5 star review. We are pleased we could support your mother during a time of need and that your mother felt well cared for throughout the day. It's wonderful to hear that our Angel carer and the office team met your expectations and provided the nimble, punctual,...
Thank you for your kind words and 5 star review. We are pleased we could support your mother during a time of need and that your mother felt well cared for throughout the day. It's wonderful to hear that our Angel carer and the office team met your expectations and provided the nimble, punctual, compassionate service your family were looking for. We appreciate your recommendation and are always here if you need us again in the future.
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Review from M B (Daughter of Client) published on 11 March 2025 Submitted via Website•
Overall Experience
Our Visiting Angel (VA) comes to take my mother out for a couple of hours on a regular basis. This gives us full time carers at home some respite and it is a wonderful opportunity for mum to socialise. Mum gets on really well with our VA he is punctual, friendly, good fun, unfailingly considerate...
Our Visiting Angel (VA) comes to take my mother out for a couple of hours on a regular basis. This gives us full time carers at home some respite and it is a wonderful opportunity for mum to socialise. Mum gets on really well with our VA he is punctual, friendly, good fun, unfailingly considerate and kindhearted. He is always thinking of different places to take Mum and she feels safe and cared for at all times. The overall service has been impressive and we know we can rely on Visiting Angels which is extremely reassuring. I would like to add the communication with the team has been excellent.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your kind words! We're delighted to hear that your mother enjoys her time with her Angels and that our service has provided both respite and reassurance for your family. It's wonderful to know that your mum feels safe, cared for, and enjoys her outings. Your feedback means a...
Thank you so much for your kind words! We're delighted to hear that your mother enjoys her time with her Angels and that our service has provided both respite and reassurance for your family. It's wonderful to know that your mum feels safe, cared for, and enjoys her outings. Your feedback means a lot to us, and we truly appreciate your recognition of our team's dedication and communication. We look forward to continuing to support you and your mum.
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Review from Maureen H (Client / Service User) published on 11 March 2025 Submitted via Postal Review Card•
Overall Experience
From the first day to now we have been extremly pleased with the help that we have needed all of the staff are very polite and helpful nothing is to much trouble.
From the first day to now we have been extremly pleased with the help that we have needed all of the staff are very polite and helpful nothing is to much trouble.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you for your wonderful feedback review! We're so pleased to hear that you've had a positive experience with our Angels and office team. Your kind words mean a lot to us, and we're grateful for the opportunity to support you.
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Review from Rajbinder C (Daughter of Client) published on 11 March 2025 Submitted via Website•
Overall Experience
Just wanted to leave a review for the compassionate, loving and dedicated carers team at Visiting Angels namely, one staff member in particular being the main carer and 2 other staff members. Our dad was a 94 year old dementia patient and sadly, recently passed away.
We as a family, wanted to...
Just wanted to leave a review for the compassionate, loving and dedicated carers team at Visiting Angels namely, one staff member in particular being the main carer and 2 other staff members. Our dad was a 94 year old dementia patient and sadly, recently passed away. We as a family, wanted to Thank them all for the great love, care and understanding they showed our dad whilst caring for him. The main carer for dad, had a wonderful, compassionate personality and a lot of passion and dedication for his job. He always arrived with a big smile and a hearty laughter.
They were all, always very respectful, calm and patient with a lot of empathy and understanding and being a dementia patient, this would put dad at ease straight away. The qualities required to be excellent carers came through naturally in the team and we couldn't have asked for more caring, compassionate and loving people to be caring for our dad. It has all been very much appreciated by the family!!
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your lovely review. It was an honor to care for your dad, and we are all truly grateful to have been a part of his journey. Your message means the world to our Angel carer and our care team, and we will cherish the memories we had caring for your dad. Our deepest condolences to you and all your family.
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Review from Glenda J (Client / Service User) published on 7 March 2025 Submitted via Postal Review Card•
Overall Experience
Excellent service, all staff helpful and caring for me especially one staff member in particular.
Excellent service, all staff helpful and caring for me especially one staff member in particular.
↩Reply from Andrew Murray, Managing Director at Visiting Angels South Middlesex
Thank you so much for your kind and heartfelt words. We are truly honoured to have been a part of your dad's care journey, and it means the world to the manager and our whole team that we could provide the love, compassion, and support he deserved.Caring for your dad was a privilege, and we are...
Thank you so much for your kind and heartfelt words. We are truly honoured to have been a part of your dad's care journey, and it means the world to the manager and our whole team that we could provide the love, compassion, and support he deserved.Caring for your dad was a privilege, and we are especially touched to hear how much comfort and joy our Angel carers brought to him. We deeply appreciate your recognition of their dedication, empathy, and warmth-it is at the heart of everything we do at Visiting Angels.Please know that your family remains in our thoughts, and we are here for you should you ever need us.With deepest sympathy and gratitude.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Leah MurrayJob Title Registered Care ManagerJoined 2023
As Registered Care Manager of our family-run Visiting Angels branch, I feel privileged to provide care that is personal, respectful, and dignified....
As Registered Care Manager of our family-run Visiting Angels branch, I feel privileged to provide care that is personal, respectful, and dignified. What makes Visiting Angels South Middlesex truly special is our commitment to both clients and the incredible Angel caregivers who make everything possible. We ensure our team feels valued and supported, because when they thrive, so do those we care for. I’m proud to be part of a team that leads with heart and compassion.
Previously: An Operations Consultant, Charity Sector Roles, Live-In Carer, and Ex-Military.
Ashley BaileyJob Title Remote Operations and Quality Assurance ManagerJoined 2021
I love working at Visiting Angels - South Middlesex because I get to support a growing team and help ensure our Angel caregivers can focus on...
I love working at Visiting Angels - South Middlesex because I get to support a growing team and help ensure our Angel caregivers can focus on delivering exceptional care. It's rewarding to be part of a company that truly values its team and difference every day.
Previously: A Caregiver, Senior Caregiver, Care Supervisor, Deputy Manager, Registered Manager, Training & Compliance Manager, Event Manager, Butcher, Sandwich Maker, and Cleaner.
Sarah NewbyJob Title Care ManagerJoined 2023
I’ve worked in the care sector for 17 years, starting my journey as a carer and working my way up to where I am today. Caring has always been more...
I’ve worked in the care sector for 17 years, starting my journey as a carer and working my way up to where I am today. Caring has always been more than just a job to me; it’s something I truly love and feel passionate about. I believe everyone deserves to feel safe, valued and respected in their own home, receiving person-centred care that is tailored to their individual needs. Making a positive difference in people’s lives is what makes my role so rewarding.
Outside of work, I’m a proud mum to one and a loving dog mum. I love all things that sparkle and enjoy getting creative with arts and crafts. I believe kindness, compassion and a little bit of sparkle can make a big difference, both in care and in everyday life.
Previously: A Care Co-ordinator, Home Care Assistant, Support Worker, and After School Club Manager.
Olivia BazilioJob Title Care Co-OrdinatorJoined 2026
Working with Visiting Angels South Middlesex feels like being part of a family, not just a job. I’ve been truly impressed by the level of care shown...
Working with Visiting Angels South Middlesex feels like being part of a family, not just a job. I’ve been truly impressed by the level of care shown to both clients and staff. The organisation and attention to detail help me support our Angel caregivers effectively, enabling them to deliver the very best home care. I’m excited about my future with Visiting Angels South Middlesex.
Previously: End-of-life in Dementia Care, Support Worker, Staff Coordinator, and Senior Care Worker.
Hayley TalbotJob Title Care SupervisorJoined 2022
A mum of two and a proud dog mum. I work as a Care Supervisor at Visiting Angels - South Middlesex, where I write care plans, carry out care reviews...
A mum of two and a proud dog mum. I work as a Care Supervisor at Visiting Angels - South Middlesex, where I write care plans, carry out care reviews and make courtesy calls to our clients and their families.
I genuinely love my job and the opportunity it gives me to make a positive difference in people’s lives. I enjoy getting to know our clients and their families, making sure they feel listened to, supported and happy with the care they receive. Knowing that I can help people feel comfortable and reassured while receiving care in their own homes is one of the most rewarding parts of my role.
Previously: A Senior Carer, Carer, Stay-at-home mum, and a Catering Assistant.
Julie McDonaldJob Title Care SupervisorJoined 2021
What makes Visiting Angels special is the genuine connection - we’re more than colleagues; we’re a team that looks out for each other. I’m proud to...
What makes Visiting Angels special is the genuine connection - we’re more than colleagues; we’re a team that looks out for each other. I’m proud to be part of an organisation that puts people first and creates a positive environment for Angel carers
and clients. I began as an Angel carer, then progressed to senior carer, and now serve as a care supervisor. With ongoing support and training, I’ve found truly meaningful, rewarding work that makes a difference every day.
Previously: A Caregiver, Senior Caregiver, and worked in a corporate role
Karen StokoeJob Title Senior CaregiverJoined 2023
I'm an experienced home care professional who provides high-quality care to our clients while supporting, mentoring and supervising our Angel caregivers.
Melissa Antao KolawoleJob Title Digital Marketing Content ManagerJoined 2023
Working at Visiting Angels South Middlesex gives me the chance to combine my marketing background with the flexibility of caregiving. Every day is...
Working at Visiting Angels South Middlesex gives me the chance to combine my marketing background with the flexibility of caregiving. Every day is rewarding, as I support people who are no longer able to live as independently as they once did.
Making a positive difference in someone’s life, no matter how small, is incredibly meaningful to me, and I feel proud to be part of such a caring and supportive team.
Previously: A Marketing Recruitment Manager, Various Corporate Marketing Manager Roles, and a Personal Trainer.
Andrew MurrayJob Title Managing DirectorJoined 2021
Visiting Angels - South Middlesex is especially fulfilling because it allows me to combine professional leadership with a genuine commitment to...
Visiting Angels - South Middlesex is especially fulfilling because it allows me to combine professional leadership with a genuine commitment to helping people remain independent in their own home. What makes it unique is witnessing the impact compassionate, person-centred care has on families every day. I bring valuable skills in teamwork, responsibility, and empathy into the care we provide with pride and purpose.
Previously: A Ramp Team Leader at British Airways, Police Special Constable in Hounslow, Volunteered in several local care homes.
Paul MurrayJob Title DirectorJoined 2021
Visiting Angels is special because it gives me and my family the chance to truly support Angel caregivers. By offering better pay, fair conditions,...
Visiting Angels is special because it gives me and my family the chance to truly support Angel caregivers. By offering better pay, fair conditions, and industry-leading face-to-face training, we empower our team to deliver consistently high standards of home care within our local community. My previous roles have shown me the real importance of quality home care - not just professionally, but also in my own family life.
Previously: A Radiographer in Radiation Oncology, Clinical, educational, and management positions in the Middle East and the NHS, with extensive experience across West London and South Middlesex.
Lannette Manalo MurrayJob Title Marketing DirectorJoined 2021
Family means the world to me and caring for my loved ones is just top of the list. Growing up with Filipino roots, values and respect is a natural...
Family means the world to me and caring for my loved ones is just top of the list. Growing up with Filipino roots, values and respect is a natural given. Knowing my family is safe and well is a priority. I am very excited about what Visiting Angels’ ethos has to offer. By showcasing a different level of service of care in the home, I hope we too will make you and your family feel at ease with our level of premium care.
My background includes Marketing and Customer Services from many global organisations (Airline, Retail, and Electronics to name a few), I am also a Parent Governor at our children’s school (Resources Committee, Admissions Chair). I want to be able to use this opportunity to give back to our community with all the experience I’ve gained over the years.
I am proud and honoured to be part of the Visiting Angels team bringing to you care for your family within the South Middlesex area.
Frequently Asked Questions about Visiting Angels South Middlesex
How much does Visiting Angels South Middlesex cost?
The agency lists fees of £37 for hourly visiting care and from £1,607 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), NHS (Contracted Provider).
How many Carers does Visiting Angels South Middlesex employ?
Visiting Angels South Middlesex employs 35 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels South Middlesex to verify any information. View our terms and conditions. Visiting Angels South Middlesex has an Enhanced Service -what an Enhanced Service includes.
