FlexiBeau Care

104 Belle Vue Road, Old Basing, Basingstoke RG24 7JN
Review Us
8.5 5 Reviews
  • FlexiBeau Care, Basingstoke
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Flexibeau Care Ltd

Person in charge

  • Amy Berntsen (Manager)
Are you the Owner/Manager of FlexiBeau Care? View your Advertising Options

FlexiBeau Care Reviews (5)

8.5

FlexiBeau Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time FlexiBeau Care has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 2
  • 2
  • 3
Reviewer Connection to FlexiBeau Care
  • 3
  • 1
  • 1
Total of 5, showing 1-5
Review from Jules K (Daughter of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although we had a fairly short relationship with Flexibeau Care due to Mum having to go into a care home, we were so happy with the service provided by the team. Nothing was too much trouble, the team were clearly experienced, friendly, cheerful and looked after Mum really well. If we had to tweak times,
this was no problem, and we were kept up-to-date with any issues or concerns. I would not hesitate to recommend Flexibeau Care - 5 star service.
Reply from Amy Berntsen, Registered Manager at FlexiBeau Care

Thank you so much for your review! We wish your mum the very best in her new home. The ladies miss her muchly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mike D (Father of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly professional company, trained and competent carers.
Carers communication with the client and family is professional and friendly.
Client visits are on time,notification sent if carers are running late.
Reply from Amy Berntsen, Registered Manager at FlexiBeau Care

Thank you for your lovely review, we really do appreciate the feedback and absolutely love looking after your daughter!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie C (Daughter of Client) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the girls from FlexiBeau Care have been great with our mum. We started their visits a few months ago during the week and at weekends. We then increased the hours because we could see the enjoyment she had with them, she would then talk about their visits after they have left. Next day she would
say "Who is coming today"! We also are able to have a break which helps a lot.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Annemaria C (Friend of Client) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management very helpful, carers very caring and always pleasant, any question we need answered carers or Management have helped us.
Highly recommended to anyone looking for help with their family
This is a family run family with a Good CQC report
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michele C (Daughter of Client) published on 2 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
FlexiBeau came into my late mothers life at a point of crisis, having previously had very erratic, unreliable home care, which had made her very anxious. The team of carers worked with her anxiety and health conditions, in order to re-establish a personal care routine.
The reliability and attention
to her personal needs, that they supplied were beyond that which we could have hoped for. As we planned for mum's return home from a hospital stay, FlexiBeau provided much needed reassurance that they would re-evaluate her care needs and help us with changes which would be needed. Unfortunately, Mum never made it home but we remain forever grateful for the reassurance that they provided at what was an extremely stressful time.
From a very practical perspective... they always answer their phones... not something that the previous care company did. Absolutely no hesitation in 100% recommending them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for FlexiBeau Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for FlexiBeau Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for FlexiBeau Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about FlexiBeau Care

What Type of Services does FlexiBeau Care offer?

FlexiBeau Care offers Home Care.

How many Carers does FlexiBeau Care employ?

FlexiBeau Care employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact FlexiBeau Care to verify any information. View our terms and conditions. FlexiBeau Care has an Basic Service - more info.