Priory Care Services Kingston

Studio 6, 119 Richmond Road, Kingston upon Thames KT2 5BX
Review Us
9.7 28 Reviews
  • Priory Care Services Kingston, Kingston upon Thames
Priory Care Services Kingston offers high quality home care to people living in Kingston-upon-Thames, London.

The skilled and knowledgeable team will help you every step of the way, from your first enquiry to creating a bespoke support plan to ensuring that you and your loved ones are continuously happy with the care you receive.

A range of services is available, with calls ranging from short visits to 24-hour live-in care. Whatever support you need to live independently, the friendly team will be happy to discuss your needs and wishes and how they could help.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.38

We take pride in our service hence why we offer a 24 hours cancellation with no obligation contractual terms

These prices are only a guideline, please contact Priory Care Services Kingston to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Sheikh Muhomud (Registered Manager)

Priory Care Services Kingston Reviews (28)

Total of 28, showing 21-28
9.7

Priory Care Services Kingston has a Review Score of 9.7 (9.699) out of 10, based on 21 reviews in the last 2 years. Over all time Priory Care Services Kingston has 28 reviews.

Overall Experience

  • 20
  • 7
  • 1
  • 0
  • 0

Date Published

28
19
19
21
7
Overall Experience  Overall Experience 5.0 out of 5

After Mum’s death, we needed immediate help for Dad. The team came to meet us and helped us prepare Dad for living by himself. The next day the staff came in and offered kindness, care and support not just to Dad, but to the family. We cannot recommend the team highly enough and thank them enormously
for stepping in at such a very difficult time.

Reply from Sheikh Muhomud, Director at Priory Care Services Kingston

Thank you for your kind words, our team takes huge pride in the trust you place in us to care for your loved ones and all the carers who visit your dad

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been caring for a combination of my dad and my mum from Sep 2021 to Oct 2022 and I couldn't have survived this period without them. We went from part-time care visits just for my dad through to him being moved to a residential care home and then a combination of dementia
/ mild cognitive impairment support for my mother, through to hospitalisation for my mother and finally the death of both of my parents in the last four weeks. The manager has been like part of the family, practically on speed dial on my mobile and has been exposed to the most intimate challenges of my parent's deteriorating health conditions. I have nothing but the highest praise for her and her team and I will miss her support now that our journey is over.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory, helpful and polite staff. I look forward to seeing them on a daily basis.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Polite and timely staff. I am kept informed of any unexpected changes to my visits. I am treated with dignity and respect and am overall very happy with the service I receive. A special thank you to the Manager.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Priory provided live-in care for my mother until she recently passed away. As well as the excellent carers and assistants who helped on a daily basis we were also very impressed with the timely and accurate feedback from Priory Management. It was also apparent how well the management looked after their
staff which helped create a loving environment for my mother's final days.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Generally good with most carers, happy and helpful. The workload is sometimes heavy, especially for the carers using public transport.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Sometimes arrive earlier than scheduled/required. Always respectful. My mother would benefit I think from more direction for instance she often tends to sometimes dress/undress herself before the carers come. Mother does other things herself not really wanting or expecting to ask carers but often with
unnecessary difficulty.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

An excellent service provided by dedicated staff sometimes under difficult circumstances.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Priory Care Services Kingston is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Priory Care Services Kingston is calculated as follows: ( (95 Excellents x 5) + (20 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 123 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Priory Care Services Kingston is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (3)

Loading...

Meet the Team (4)

Sheikh

Sheikh Muhomud

Job Title: Director

Joined: 2017

Sheikh is the director for Priory Care Ltd which operates across five boroughs in the UK. As a company director, it is Sheikh’s responsibility to deliver the strategic vision of Priory Care Services Ltd. Sheikh has over 15 years of experience in the primary care industry and he is passionate about caring for all his staff and clients. Sheikh has a unique understanding of each role within his organisation and firmly advocates for more people to join the industry.


Growing the Priory Care Services Ltd brand within the industry has been a source of immense pride for Sheikh and he is determined to have Priory Care Services Ltd recognised as the number one care provider in the UK. Since, the organisation’s motto is- “We are in this together” Sheikh and his team completely dedicate themselves to their work and deal with patients’ struggles as their own.

Marcia

Marcia Anderson

Job Title: Care Manager

Joined: 2023

With an unwavering dedication spanning two decades in the field of care, Marcia Anderson is a seasoned and compassionate Care Manager. Her extensive experience encompasses various domains, including domiciliary care, dementia care, nursing home care, and supportive living services.


Throughout her illustrious career, Marcia has left an indelible mark on the lives of countless individuals and their families. Her commitment to improving the quality of life for those in need is evident in the love and admiration expressed by both clients and staff.


For the past 14 years, Marcia has served as a registered manager, overseeing the care and well-being of vulnerable clients in the communities she serves. Upholding the highest standards of care, she ensures that clients receive the attention, support, and dignity they deserve. Marcia holds an NVQ in health and social care up to level 4 and is actively pursuing leadership and management at level 5.


Her expertise extends to training caregivers through the Dementia Awareness Train, Trainer, and Care Certificates. This empowers caregivers to deliver a standard of care while understanding the stages of dementia and its progression. Marcia’s educational background includes the attainment of a BTEC national in business and finance, providing her with a strategic edge in advancing within the care industry at the management level.


Marcia strongly believes in the power of a supportive and caring environment to enhance the quality of life for individuals. One of her proudest achievements is the establishment of an elderly day center for people experiencing dementia within the London Borough of Brent. This center has made a significant difference in the lives of many adults with dementia who need support.


As a valuable member of the Priory Care team, Marcia is dedicated to building professional relationships within the borough and with her team. Her goal is to ensure that the health and well-being of the clients under her care reach the highest standard. Marcia Anderson continues to be a beacon of excellence in the care industry.

Ameena

Ameena Salik

Job Title: Care Coordinator

Joined: 2021

For the past three years, Ameena has dedicated her life to making a positive impact in the lives of autistic children. This passion was ignited by a profound sense of empathy and a desire to make a real difference in the world. She believes in treating everyone with respect, dignity, and understanding, recognizing that everyone is unique and deserving of care tailored to their specific needs.


With equivalent qualifications that blend academic knowledge and practical experience, have been a steadfast advocate for those who require extra support. Having worked with autistic children of different ages, she has honed her ability to adapt and provide individualized care, fostering growth and development.

Passion, experience, and a deep commitment to enhancing the lives of individuals with unique needs have been the driving forces behind my journey as a care coordinator. With an extensive background working with autistic children, adults with difficulties, and those with challenging behaviours, I am well-prepared to take on new challenges as a care coordinator.


She has also spent two years as a dedicated carer, helping adults facing difficulties, including those with challenging behaviours. This diverse experience has equipped her with a well-rounded perspective, allowing her to understand and address the varying needs of those she serves.


Now, as a care coordinator, she has taken on the role of orchestrating care plans, bridging the gap between families, healthcare providers, and support services, and ensuring the best possible care for all. With a wealth of experience and a heart full of passion.

Jesutofunmi

Jesutofunmi Onayungbo

Job Title: Field Care Supervisor

Joined: 2022

I am an ambitious professional with a diverse educational background and a passion for making a meaningful impact. With a first degree in Education and a Level 2 qualification in Health and Social Care, I possess a strong foundation in communication and pedagogy.

Approximately 10 months ago, I embarked on a new journey in the healthcare sector, driven by my desire to contribute to the well-being of individuals in need and support them to live the best life. Since then, I have rapidly risen through the ranks and currently hold the position of Field Supervisor.

My role as a Field Supervisor allows me to combine my educational expertise with my newfound healthcare knowledge. I am dedicated to ensuring the highest standards of care delivery, providing guidance and support to our caregivers in the field, and optimizing the overall quality of life for our clients.

My ambition is a driving force in my career, motivating me to continually seek opportunities for growth and development in the dynamic and ever-evolving healthcare and social care industry. I am committed to making a lasting difference in the lives of those I serve, and I look forward to further contributing to the success and mission of Priory Care services.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Priory Care Services Kingston to verify any information. View our terms and conditions. Priory Care Services Kingston has an Enhanced Service - more info.