ABS Care

54 Crane Avenue, Isleworth TW7 7JW
Review Us
9.3 4 Reviews

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £22.95
  • Weekly Live-in Care Fees: from £1200

Live in services - £1200 per week including breaks

These prices are only a guideline, please contact ABS Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • ABS Care Ltd

Person in charge

  • Mokhtaria Kaim (Manager)
9.3

ABS Care has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time ABS Care has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0
Overall Experience  Overall Experience 5.0 out of 5

Professional, organised, communicative and above all, truly caring. My nonagenarian father was kindly and attentively looked after in his own home during his final years, by personal care experts from ABS Care, who helped him to shower and dress - and who knew how to coax him with gentle firmness and
humour. Whenever I contacted the office, they answered immediately and responded to any new requests with amazing promptness and efficiency. The fees are really reasonable too.

Reply from Mokhtaria Aguidi, Registered Care Manager at ABS Care

Thank you so much for taking the time to leave such a heartfelt and thoughtful review.We're truly honoured to have been entrusted with the care of your loved one during his final years. It means a great deal to us to hear that our team's professionalism, compassion, and responsiveness made a positive difference to both you and your loved one

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I genuinely think this agency is brilliant. They have been providing me with care for almost 2 years now. I have used three other agencies and these are the best by far. They are pretty much always on time for my care. They are lovely people who treat me as a human being. They are flexible and willing
and able to provide care at short notice if needed. I could not recommend them more.I

Reply from Mokhtaria Aguidi, Registered Care Manager at ABS Care

Dear Kate. Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for your trust and loyalty over the past two years.It means a lot to us to hear that you feel well cared for and respected - that's exactly what we aim for every day. We're so glad to know our team has made a positive difference for you, and your recommendation is the highest compliment we could receive.We're always here for you, and we look forward to continuing to support you.Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

An ABS carer comes to our home twice a week. She is lovely and caring for my wife who has early dementia and therefore not easy to communicate with. ABS is also very flexible with timings as we sometimes have to alter times.

Reply from Mokhtaria Aguidi, Registered Care Manager at ABS Care

Thank you so much for your kind words and for taking the time to share your experience.We're truly pleased to hear that you're happy with the care and support provided by our carer. It's especially meaningful to know that our carer has been able to connect with your loved one in such a caring and respectful way. Supporting individuals with dementia requires patience and understanding, and we're glad to hear she's making a positive difference.We also appreciate your feedback on our flexibility-it's important to us that our services adapt to your needs.Please don't hesitate to get in touch if there's anything more we can do to support you and your loved one.Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have been with ABS since losing the Council funded care team after 65 days in West Middlesex Hospital.
The carers are all well mannered and seem to be the same every day. They always do far more than just care for you. My special thanks must go to one lady. She has helped with my physiotherapy
and encourages me to go just one more step.
Overall a wonderful set of carers and could not praise them more highly.

Reply from Mokhtaria Aguidi, Registered Care Manager at ABS Care

Thank you so much for your thoughtful message. We're truly pleased to hear that your experience with ABS has been so positive, especially following your time in West Middlesex Hospital.It's heartening to know that our carers have provided you with consistent, compassionate support-and that they go above and beyond in their daily work. Your words reflect exactly what we strive for.We're especially grateful for your recognition of the carer who has supported you with your physiotherapy and encouragement. We will be sure to pass on your kind words to her and the rest of the team.Your feedback means a great deal to us, and it serves as a reminder of why we do what we do.Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for ABS Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for ABS Care is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ABS Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for ABS Care

Loading...

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about ABS Care

What Type of Services does ABS Care offer?

ABS Care offers Home Care.

How many Carers does ABS Care employ?

ABS Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ABS Care to verify any information. View our terms and conditions. ABS Care has an Basic Service - more info.