Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Unit 4, Loughborough Technology Centre , Epinal Way, Loughborough LE11 3GE
Review Us
9.7 41 Reviews
  • Radfield Home Care Loughborough, Charnwood & Melton Mowbray, Loughborough
Radfield Home Care Loughborough, Charnwood & Melton Mowbray excels in delivering top-quality care. They offer a wide range of services including companionship care, live in care, respite care, personal care, and medication assistance, aimed at supporting every aspect of their clients' lives.

Every aspect of care at Radfield Home Care follows a carefully tailored, bespoke care plan, ensuring that each individual's needs are addressed with dignity and respect. Their team of Care Professionals is devoted to delivering compassionate, personalised care.

Recognised as one of the Top 20 group providers by homecare.co.uk (2024) and named “Outstanding Home Care Group of the Year” at the 2023 Home Care Awards, Radfield Home Care's excellence is a testament to their remarkable Care Professionals. Known for their hard work, warmth, and community spirit, they form the backbone of the organisation's success.

Anyone interested in discovering how Radfield Home Care Loughborough, Charnwood & Melton Mowbray can support them and their loved ones can reach out to their team. They are always available to discuss needs and provide comprehensive care whenever it is needed.
Show Radfield Home Care Loughborough, Charnwood & Melton Mowbray on the Map

Care Provided by Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £32.50 – £34.50
  • Weekly Live-in Care Fees: £1600 – £1850

Charge prices are tailored to customers, following a care consultation.

The price(s) shown are provided by the agency. Contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray for full pricing details and T&Cs.

Contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Akash Raja (Owner & Director)

Radfield Home Care Loughborough, Charnwood & Melton Mowbray Reviews (41)

9.7

Radfield Home Care Loughborough, Charnwood & Melton Mowbray has a Review Score of 9.7 (9.699) out of 10, based on 20 reviews in the last 2 years.
Over all time Radfield Home Care Loughborough, Charnwood & Melton Mowbray has 41 reviews.

Overall Experience
  • 35
  • 5
  • 0
  • 0
  • 1
Date Published
  • 41
  • 4
  • 10
  • 20
  • 21
Reviewer Connection to Radfield Home Care Loughborough, Charnwood & Melton Mowbray
  • 16
  • 7
  • 6
  • 6
  • 2
  • 2
  • 1
  • 1
Total of 41, showing 41-41
Review from Lesley E (Daughter of Client) published on 5 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
We needed to find a care provider quickly to help us when my father (who is 90) came out of hospital in late February 22, having had a bad chest infection which turned into pneumonia. Radfield Homecare responded immediately and were able to put care provision in quickly. The care they provide is always
reliable - providing backup cover in the event of unexpected illness, the staff are friendly and approachable and respectful of my Dad. We are always alerted of any issues promptly and have no concerns about the quality of his care.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThanks for the kind words - we are pleased to hear you're happy with the quality of care delivered and that the staff have been friendly and respectful towards dad. Its been a pleasure supporting dad to live independently since being discharged from the hospital 3 months ago. Over time as we build a stronger relationship, we will also strive to get a higher score.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Radfield Home Care Loughborough, Charnwood & Melton Mowbray is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.724 for Radfield Home Care Loughborough, Charnwood & Melton Mowbray is calculated as follows: ( (93 Excellents x 5) + (20 Goods x 4) + (3 Very Poors x 1) ) ÷ 116 Ratings = 4.724
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Loughborough, Charnwood & Melton Mowbray is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.975
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2026

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (8)

Meet the Team (2)

Akash

Akash Raja

Job Title: Owner & Director Joined: 2021

Akash has a vast background in business and marketing. Having obtained a degree at De Montfort University, he went on to pursue a career in advertising, working with a diverse range of brands. More recently he has been assisting the growth of businesses within the care sector, assisting with marketing campaigns and running online advertisements.


Combining the skills and experience acquired from working in advertising, and the domiciliary care sector Akash will be able to drive enquiries for clients and most importantly recruit the best Care Professionals.

Charlotte

Charlotte Skinner

Job Title: Registered Care Manager Joined: 2022

We would like to introduce you to Charlotte Skinner, registered care manager for Radfield Home Care Loughborough, Charnwood & Melton Mowbray. She is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Charlotte is the key point of contact for carers, clients and their families and promotes an individual’s well-being at all times.


Charlotte’s career in care started aged of 18, as a Care Professional in a residential home.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Loughborough, Charnwood & Melton Mowbray to verify any information. View our terms and conditions. Radfield Home Care Loughborough, Charnwood & Melton Mowbray has an Enhanced Service - more info.