Angel Care Group

Witney Business & Innovation Ctre, Windrush House, Burford Road, Witney OX29 7DX
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9.5 10 Reviews
  • Angel Care Group, Witney
Angel Care Group based in Witney provides people with care and support in their own homes.

Caring, trained home care staff give people the support they need.

Home care services include personal care (such as help showering and getting out of bed) as well as assistance attending appointments, doing household chores and meeting other care needs.
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £32 – £36
  • Weekly Live-in Care Fees: £1500 – £1650

All our fees will be given to you prior to commencing our services
Live In Care per week £per week depending on complexity
Breaks chargeable at hourly rate.
Waking Nights (Per 9 hours) £240, (Additional hours to be charged at hourly rate)
Personal Care (Bank Holidays, Public Holidays) charged at Time and a half per shift

These prices are only a guideline, please contact Angel Care Group to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Angel Care Group Ltd

Person in charge

  • Sophia Mafenya Angel (Manager)

Angel Care Group Reviews (10)

9.5

Angel Care Group has a Review Score of 9.5 (9.510) out of 10, based on 10 reviews in the last 2 years.
Over all time Angel Care Group has 10 reviews.

Overall Experience
  • 7
  • 2
  • 1
  • 0
  • 0
Date Published
  • 10
  • 4
  • 10
  • 10
  • 0
Reviewer Connection to Angel Care Group
  • 4
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Total of 10, showing 1-10
Review from Arthur H (Son of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would say that I have a positive experience of working with Angel Care. They take care of my elderly mother and are reliable and professional team. The carers have built an excellent relationship my mother which is particularly important to me as I am many hours away from Witney. I like the fact
that Angel Care are accessible and responsive to the daily challenges of managing care and always answer my questions by return. If you are looking for someone to care for you or members of your family then Angel Care would be a great option for you.
Reply from Michelle B, Admin at Angel Care Group

Thank you, for your kind words and trust in Angel Care. We are delighted to have built such a positive relationship with your mother and to provide you with peace of mind from afar. Thank you for your cooperation, working with us, and trusting us with your mum.

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Review from Kylie T (Daughter of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care company, very friendly, kind, caring and compassionate, we rely on them for everything and all dad's needs are met. The whole team from managers, office staff and wonderful carers are excellent, dad looks forward to their 4 x daily cheerful visits, I highly recommend them.
Reply from Angel Care Group Ltd Limited Company, Managing Director at Angel Care Group

Thank you so much for your wonderful words. We are truly honoured to care for your dad and grateful for your trust in our team. Your recommendation means the world to us.

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Review from L C (Wife of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has used the services of Angel Care since company started . Staff are reliable , obviously well trained , friendly . Can honestly say we could not manage without them . They work together as a team to ensure my husband is happy , safe and cared for .
"Thank you Angels""
Reply from Sophia Angel, Managing Director at Angel Care Group

Thank You for Your Kind Words for your heartfelt message and for taking the time to share such kind words about our team.We are truly honoured to have supported your husband since the beginning of Angel Care, its been a journey and it means the world to us to know that our care has made a positive difference in your lives. Our staff take great pride in working together to provide compassionate, reliable, and high-quality care, and feedback like yours reminds us why we do what we do. Please don't hesitate to reach out if there's ever anything more we can do to support you and your husband. With sincere appreciation,

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Review from Lynn P (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yet again I write this review for the 5 star care given to my Mum x She has really been unwell. The Staff have been amazing as always. It's said you should lead your staff by example. The manager that is exactly what you are doing, I've not met you but would like to thank you so much for the kindness
and care you've shown not only to my Mum but the support you have given to my Sister who was unwell herself . You are probably aware I live 370 miles away but I know Mum is getting the best care. Thank you to you all at Angel Care Witney x
Reply from Angel Care Group Ltd Limited Company, Managing Director at Angel Care Group

Thank you for taking the time to share your experience, Lynn. It truly means a lot to us.We remain committed to consistently delivering high standards of care. Reviews like yours inspire our team to keep striving for excellence our goal is to receive this kind of feedback from 90% of our clients, and with your support, we're getting closer every day.

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Review from L M (Niece of Client) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good company. We have used a few and Angel Care Group are one of the best! Just a couple of hick-ups but was sorted promptly.
Reply from Sophia Angel, Managing Director at Angel Care Group

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you consider Angel Care Group among the best. We appreciate your understanding regarding the minor hiccups and are glad we could resolve them promptly. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service.

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Review from J A (Client) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall it is as I would expect. The carers use a number of stock phrases rather annoyingly ie I am washing your back' when they are obviously doing that - very grating!
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Review from A C (Client) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been with Angel Care Group from the start, we have been very impressed with the company. It has tried very hard to meet my needs. All the carers have been well trained and are discreet. The company is excellent for timekeeping and has never let me down. The management has been so kind to me and
very caring. I cannot praise Angel Care highly enough.
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Review from Norma V (Client) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am treated with care and kindness by each of the carers. To me, they are all special people.
Reply from Angel Care Group Ltd Limited Company, Managing Director at Angel Care Group

Thank you Norma for Trusting Angel Care as a company and for having a good working professional relationship with your carers. It has been a pleasure being with you.

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Review from Dennis W (Client) assisted by family/friend published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers have been friendly, professional and caring. They give us all peace of mind.
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Review from Alison D (Daughter of Client) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank goodness for Angel Care Witney.
They are amazing care providers and always go out of their way to provide the best possible care they can.
They are above and beyond other providers we've had to use!
Highly recommend them to anyone to keep a loved one safely in their own home with the care,
respect and dignity you would want.
All staff are super helpful and very reliable always providing up-to-date communication regarding their client.
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Current Review Score: 9.5 (9.510)

Overview of Review Score

The Review Score of 9.5 (9.510) out of 10 for Angel Care Group is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.610 for Angel Care Group is calculated as follows: ( (42 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 59 Ratings = 4.61
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Angel Care Group is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Angel Care Group

What Type of Services does Angel Care Group offer?

Angel Care Group offers Home Care.

How many Carers does Angel Care Group employ?

Angel Care Group employs 64 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angel Care Group to verify any information. View our terms and conditions. Angel Care Group has an Enhanced Service - more info.