How many Carers does BeHappy@Home employ?

BeHappy@Home employs 25 carers.

BeHappy@Home, Fairways House, Mount Pleasant Road, Southampton, Hampshire SO14 0QB

Review from Mary L (Wife of Client) published on 5 August 2025
Submitted via Website • Report

Overall Experience

I feel very fortunate to have the care of..' Be Happy at home .staff'. Their kindness and reliability is appreciated by my husband and myself. This always helps the difficult position I am sometimes in when he is unable to be left safely on his own.
With thanks

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you very much for your lovely review. We are so pleased that you are happy with our service. I know that our team loves visiting you and your husband. It is an absolute pleasure to work with you both in partnership to ensure we deliver the services that are needed in a way that is empowering, compassionate and dignified. We are so grateful for your feedback

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Review from Marie H (Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience

Hello,
This visit to the local area was my second for a weekend visit to my family.
On both occasions, I used this wonderful company for my care!
Two Carers came to me and looked after me.
I found them both to be very caring & compassionate throughout.
They listened intently to everythingI said,

and were able to look after me accordingly.
Not only that, one carer is a trained nurse and it was comforting to know that she was fully trained in a number of treatments should I require them?
They both had a wonderful sense of humor and nothing was too much trouble!
They were also willing to work around timings according to my day trips out with the family.
Both girls showed complete understanding & use of all regulations.. and nothing was too much trouble for them!
I write this with my next holiday booked and the girls already on standby!!
With fond regards and love,
Xx

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you so much for this wonderful review, it was our pleasure to be able to help so you could relax and enjoy your holiday. We look forward to seeing you again next year.

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Review from J A (Mother of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience

This amazing care company have looked after my daughter for a few months now. Previous to them, we tried other care companies but I can honestly say that 'BeHappy@Home' are, by far, the best carers we have had. Each staff member but particularly one member of staff, has gone above and beyond for my

daughter. As a community matron, I see many carers but this care agency is outstanding.
Thank you.

Reply from Jackie Mogg, Admin Manager at BeHappy@Home

Thank you for this wonderful five-star review, we are so proud of our team and the professionalism they show. Our team are dedicated to providing an outstanding quality of care and we are so pleased by the feedback you have given our service.

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Review from James G (Client) published on 28 November 2023
Submitted via Website • Report

Overall Experience

BeHappy@Home is amazing, all of the carers are friendly and professional and set my mind at ease. Every carer I have had is very caring, this is what a care agency is supposed to be and BeHappy@Home is the best.

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you so much for this wonderful review, We pride ourselves on the compassion and professionalism all our staff show our customers.
We are so pleased to hear that you are happy with our service and appreciate all your feedback.

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Review from Lucy A (Client) published on 7 September 2023
Submitted via Website • Report

Overall Experience

Treated as an equal never have I felt spoken down to or judged. Amazing communication and staff that I have are brilliant, kind and compassionate. Always happy to help with tasks or being company and talking about all sorts which currently really helps due to my mental health. Extremely flexible when

they arrive i.e we discussed doing washing up but when they come and I'm low or not able to face things they will sit and talk with me instead, which really does help that your staff can be flexible like that, and don't judge or treat you any different.

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you very much for this wonderful 5 start review, we pride ourselves on the compassion our staff team show, We are so pleased to hear that you feel they make a difference to your day and that you are always treated with dignity. Thank you

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Review from Dawn V (Sister of Client) published on 4 September 2023
Submitted via Website • Report

Overall Experience

BeHappy@Home companions have given my sister-in-law a better sense of purpose. The companions currently visit three times a week and have even started to take her out to the local coffee shop in her wheelchair for an outing when she feels up to it. I live five hours away by car and can't get to see

her often, but I know she enjoys their company and she always looks forward to their visits. I get updates on any problems that we can work out together, and I know that she is in safe hands. The price is very good - you could not get any service to visit your home for the same amount great value.
All in all, a great company. We are thinking of increasing the visits to four times a week!

Reply from Sarah Greenway, CEO at BeHappy@Home

Thank you very much for your lovely review. We are so pleased that you and your sister are happy with our companion service. I know that our team loves visiting your sister and enabling her to enjoy a meaningful life.
It is an absolute pleasure to work with you both in partnership to ensure we deliver the services that are needed in a way that is empowering, compassionate and dignified. We are so grateful for your feedback.

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Review from Paul R (Client) published on 31 August 2023
Submitted via Website • Report

Overall Experience

I became disabled in April 2023 due to several falls that damaged my spine and my head. I have severe Neuropathy as a result of the falls. After leaving the hospital on the 30th of April this year with a care package, I was handed over to Happy Healing Hut at the beginning of July and I have been amazed

at the care I have received. The courtesy and care by all the carers and staff are exceptional. Well done all for making my life worth living again.

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you for this wonderful 5-star review, we are so proud of our team and the professionalism they show. Our team are dedicated to providing an outstanding quality of care and we are so pleased that you are amazed by our service. Thank you.

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Review from Lisa C (Client) published on 29 August 2023
Submitted via Website • Report

Overall Experience

It is great to have a company that can recognise and accommodate both mental/neurological and physical needs in providing care and support. They took me on last year when I was in a terrible state both mentally and physically and helped me rehabilitate with kindness and understanding. The staff are

all nice and friendly.
I love the personalisation they give me around my care and the emotional support. They do seem to do their best as an organisation to view the person as a whole, with well-being being an important outcome of their work.

Reply from Jackie Mogg, Admin Manager at BeHappy@Home

Thank you for this wonderful review. We pride ourselves on the professional care and support that our team give our customers. We are so pleased to hear that we were able to help towards your rehabilitation. Thank you.

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Review from Marie E (Daughter of Client) published on 3 July 2023
Submitted via Website • Report

Overall Experience

BeHappy@Home has been providing care for my father for over 12 months now. My father's health has slowly deteriorated (as expected he is 91yrs!) and the care has been invaluable. The service for us has expanded along with our father's increased needs. We now have 4 visits per day and they have never

once let us down. The high standards set at the outset have not wavered. The care and attention shown to my father are delivered with genuine affection, he absolutely adores each and every one of his carers. They will quickly communicate any issue to both myself and my sister and if needed will assist us to help solve the issue. A particular member of staff at BeHappy@Home has provided support to not just my father but to us as a family. I have been overwhelmed by her generosity of time, patience and support. I really don't know how we would have managed without them!

Reply from Jackie Mogg, Admin Manager at BeHappy@Home

Thank you so much for this wonderful review. We are overjoyed that we have met all your expectations, we take pride in the care, understanding, commitment and professionalism that all our team members give to our customers, thank you.

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Review from M C (Daughter of Client) published on 29 June 2023
Submitted via Website • Report

Overall Experience

The staff at BeHappy@Home have been a great support to Mum. The daily visits offered companionship, safety checks and support with medication, which was just what we needed.
The app that allowed us to see notes were really helpful when it worked but there were some initial set-up issues and systems

delays in the info being uploaded. However, we were always able to contact carers by email or text and they always called us if there were any concerns. Most of all, the team showed real care and understanding of what my mum and also we were going through and genuinely offered their personal attention and kindness. They’re great people with big hearts and endless patience!

Reply from Jackie Mogg, Business Manager at BeHappy@Home

Thank you so much for taking the time to leave us this lovely review. I am so pleased to hear that any initial issues were resolved and that we have met all your care expectations, as a team we take pride in the care, understanding, commitment and professionalism that all our team members give to our customers, Thank you.

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Review from Angie A (Client) published on 9 December 2021
Submitted via Website • Report

Overall Experience

I feel blessed to have received their support whilst my husband who is my main carer recently underwent major surgery. You hear such awful stories about carers being late or not turning up at all that I was apprehensive. However, this was completely unfounded as not only did my carer arrive on time

every morning but committed to coming seven days a week. The care and attention to detail have been amazing and I wouldn't hesitate to recommend their services.

Reply from Jackie Mogg, Admin Manager at BeHappy@Home

Thank you so much for this wonderful review. We are overjoyed that we have met all your expectations, we take pride in the care commitment and professionalism that all our team members give to our customers, Thank you

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Review from A R (Wife of Client) published on 9 December 2021
Submitted via Website • Report

Overall Experience

I am grateful that my husband is happy attending the memory group on a Monday as it gives me time to myself for seeing family and friends, plus not having to prepare a midday meal for him.
He enjoys meeting new people and reliving memories. It would be helpful if I knew in advance when he was only

receiving soup at midday so I could preplan his midday meal
Plus we are more than happy to pay a set price for food as we expect to pay for services provided.
Since attending the group I notice he is humming/singing more at home so clearly, your music group is very beneficial
Thank you.

Reply from Jackie Mogg, Admin Manager at BeHappy@Home

Thank you for this wonderful review, we are so pleased that your husband gets so much from our Monday meeting places alongside of his companionship service that we provide,
we are finding so many of our service users get so much from this meeting, We will endeavour to let you know in advance the meal we will be serving each week.
Thank you again.

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Review from P F (Husband of Client) published on 9 December 2021
Submitted via Website • Report

Overall Experience

The home carer provided by the company is absolutely perfect, she goes above and beyond her remit to ensure my wife is comfortable and happy. She even does my wife’s nails which haven’t looked so good for years and put a big smile on her face. Much appreciated.

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