Umbrella Health Care

128 Hoxton Street, London N1 6SH
Review Us
8.0 2 Reviews
  • Umbrella Health Care, London
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Funding & Fees

Fee's based on according to assessment

Good to Know

Owner

  • Umbrella Health Care Ltd

Person in charge

  • Leia Mclaughlin (Manager)
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Umbrella Health Care Reviews (2)

8.0

Umbrella Health Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Umbrella Health Care has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
1
1

Review from Angie P (Daughter of Client) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this company. We have been using them since April after changing companies due to our previous company being constantly late and not consistent with the carers we received. Umbrella Health Care promised good timekeeping and consistency and they have delivered on both counts. The
carers are professional, friendly and are always on time. I can’t fault the care my dad receives. The communication from the office is very good and they appear to treat their staff well (unlike the other company). Just wish we had changed sooner!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M M (Wife of Client) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend this company Umbrella Health Care. The staff are almost always on time (traffic permitting). All are very caring and are well-trained in all aspects of their tasks. Also at least five days per week the same carers arrive, so no explanations are required. Well done!

Reply from Leia Mclaughlin, Manager at Umbrella Health Care

Many thanks for taking the time to give UHC a review. It is vital for us to keep consistency for our clients, so we can provide them with the best possible service. We look forward to continuing to support your loved one with our services. Thank you, UHC Team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Umbrella Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Umbrella Health Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Umbrella Health Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Umbrella Health Care

What Type of Services does Umbrella Health Care offer?

Umbrella Health Care offers Home Care.

How many Carers does Umbrella Health Care employ?

Umbrella Health Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Umbrella Health Care to verify any information. View our terms and conditions. Umbrella Health Care has an Basic Service - more info.