Home Instead Inverclyde and North Ayrshire provides high-quality, reliable, personalised home care that helps older people live safely, confidently, and independently in the comfort of their own homes.
The team believes that great care is about much more than practical support. It is about getting to know each person as an individual, understanding what matters most to them, and building trusted relationships that reassure and give peace of mind to clients...
Home Instead Inverclyde and North Ayrshire provides high-quality, reliable, personalised home care that helps older people live safely, confidently, and independently in the comfort of their own homes.
The team believes that great care is about much more than practical support. It is about getting to know each person as an individual, understanding what matters most to them, and building trusted relationships that reassure and give peace of mind to clients and their families.
Every care journey begins with a comprehensive consultation with the Care Manager. This provides clients and their families an opportunity to discuss their needs, routines, preferences, and expectations, enabling the team to create a personalised care plan around the individual and their preferred way of living.
Clients are carefully matched with a small team of Care Professionals, providing familiarity, continuity, and the opportunity to build genuine, trusting relationships. Care Professionals are personally introduced to clients, while the Care Manager remains closely involved, working alongside clients, families, and the care team to ensure care remains consistent, dependable, and responsive to changing needs.
Visits last at least one hour, giving Care Professionals time to provide thoughtful, unrushed care and companionship. This means they can focus on the person, not simply a list of tasks.
Support can range from companionship and help around the home to personal care and specialist dementia care, tailored to each person's circumstances.
Services include:
Companionship
Home help and housekeeping
Personal care
Dementia care
Home Instead Inverclyde and North Ayrshire aims to provide dependable, relationship-led care that helps people continue living life their way, in the place they know and love most: home.
Care Provided by Home Instead (Inverclyde and North Ayrshire)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£39
Weekly Live-in Care
£1,850
Contact Home Instead (Inverclyde and North Ayrshire) to get a personalised quote:
Fees vary depending upon the services provided.
Services and associated fees can be discussed during the initial call.
The price(s) shown are provided by the agency. Contact Home Instead (Inverclyde and North Ayrshire) for full pricing details and T&Cs.
Home Instead (Inverclyde and North Ayrshire) has a Review Score of 9.6 (9.645) out of 10, based on 17 reviews in the last 2 years. Over all time Home Instead (Inverclyde and North Ayrshire) has 31 reviews.
Reviewer Connection to Home Instead (Inverclyde and North Ayrshire)
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Showing 31 reviews matching selected criteria
Review from Karyn D (Daughter of Client) published on 19 March 2024 Submitted via Website•
Overall Experience
We truly appreciate the care, support and kindness given to our mum, by Home Instead, when she was in need. Home Instead gave us a lifeline and was vital in keeping our mum in her own home for as long as possible. In particular, we thank the care pros for their excellent work. Caring is such an...
We truly appreciate the care, support and kindness given to our mum, by Home Instead, when she was in need. Home Instead gave us a lifeline and was vital in keeping our mum in her own home for as long as possible. In particular, we thank the care pros for their excellent work. Caring is such an important role and not recognised enough. We will forever be grateful.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Many thanks for taking the time to provide feedback, I'm delighted that our wonderful Care Pros made the difference to your Mum and supported her to stay at home for as long as possible.
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Review from G A (Daughter of Client) published on 21 November 2023 Submitted via Website•
Overall Experience
Kind and caring staff, who take the time to get to know the clients, good communication for family members, keeping us up-to-date daily with the visits made. Helpful with any additional requests, always on time, very reliable and highly recommended.
Kind and caring staff, who take the time to get to know the clients, good communication for family members, keeping us up-to-date daily with the visits made. Helpful with any additional requests, always on time, very reliable and highly recommended.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thank you for taking the time to provide feedback about our services, our care professionals enjoyed caring for your Mum and we are glad that she has found a new place to call home.
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Review from F M (Daughter of Client) published on 3 October 2023 Submitted via Website•
Overall Experience
High standard of service with clear, regular updates. Assistance was given at short notice which was greatly appreciated. All care providers were friendly, kind, and proficient. Would not hesitate to use this company again or recommend to others.
High standard of service with clear, regular updates. Assistance was given at short notice which was greatly appreciated. All care providers were friendly, kind, and proficient. Would not hesitate to use this company again or recommend to others.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thanks for taking the time to provide feedback, I'm glad that we were able to provide the support for your dad.
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Review from Gillian B (Daughter of Client) published on 11 July 2023 Submitted via Website•
Overall Experience
My dad had always been very independent and prided himself on this, however, he was finding some household tasks more and more challenging. Fortunately, we found Home Instead (Inverclyde and North Ayrshire) who professionally worked with us to put together the ideal care support tailored for Dad’s...
My dad had always been very independent and prided himself on this, however, he was finding some household tasks more and more challenging. Fortunately, we found Home Instead (Inverclyde and North Ayrshire) who professionally worked with us to put together the ideal care support tailored for Dad’s needs. The carers are just lovely and most importantly care - they take time to get to know Dad and what makes him happy. Dad has not only put on weight, he looks forward to his daily visits and this has developed into outings for coffee, shopping and even a haircut. It has been such a positive experience not only for my dad but also for myself. Living at a distance I was only able to visit a couple of times a week. I was worried and uptight about how he was coping on his own. Now it is a delight to see him so happy, fit and positive. If I hadn’t seen it with my own eyes I wouldn’t have believed it.
We couldn’t recommend Home Instead (Inverclyde and North Ayrshire) more highly or be more pleased with the care.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Many thanks for taking the time to review our services. Its great to see the improvement in your Dad's wellbeing and independence, the team love supporting your Dad.
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Review from Maureen M (Client / Service User) published on 4 May 2023 Submitted via Postal Review Card•
Overall Experience
Following hip-replacement surgery in September 2022, I decided to use Home Instead as my care provider. A member of the management team visited me at home to discuss my needs. He was flexible and helpful. A care plan was drawn up and a time agreed for them to come every morning from ten to eleven,...
Following hip-replacement surgery in September 2022, I decided to use Home Instead as my care provider. A member of the management team visited me at home to discuss my needs. He was flexible and helpful. A care plan was drawn up and a time agreed for them to come every morning from ten to eleven, which suited me. They supported me getting up, dressed, making my breakfast and dealing with all my medication. They were always punctual and treated me with kindness, care and dignity. This personalised care enabled me to live at home while recovering from my operation. I would definitely recommend Home Instead for anyone who needs help in their own home as it is good quality, value for money and much cheaper than a placement in a care home.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thanks for spending time proving this feedback. The staff loved spending time with you and I'm personally delighted that we were able to support you through your recovery and back to living independently.
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Review from I S (Daughter of Client) published on 7 March 2023 Submitted via Website•
Overall Experience
This service was an absolute lifesaver for myself and my mother. It gave me a much needed day off as her full-time carer and my mum the company of a competent and warm carer. I was reassured by the professional attitude and high standards of care. I would recommend this service to anyone.
This service was an absolute lifesaver for myself and my mother. It gave me a much needed day off as her full-time carer and my mum the company of a competent and warm carer. I was reassured by the professional attitude and high standards of care. I would recommend this service to anyone.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thank you for taking the time to provide feedback on the care we provided to your Mum. It was a pleasure to support you both and hopefully your Mum is doing well in her new home.
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Review from Anita W (Daughter of Client) published on 20 December 2022 Submitted via Website•
Overall Experience
The service received from Home Instead has been second to none. We receive regular updates and the app gives us any information we need. The communication is outstanding between the care manager and the family and our relative is extremely happy overall with the service of the 'befrienders'.
The service received from Home Instead has been second to none. We receive regular updates and the app gives us any information we need. The communication is outstanding between the care manager and the family and our relative is extremely happy overall with the service of the 'befrienders'.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thanks for providing feedback, the Care Professionals have really enjoyed working with your dad and we are delighted it's making a difference.
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Review from Margaret D (Daughter of Client) published on 20 September 2022 Submitted via Website•
Overall Experience
Home Instead provide a first-class service, staff members are very nice, polite and friendly. Regular contact is made with their clients, someone is always at hand either in person or on the phone should any problems, questions or queries arise.
Home Instead provide a first-class service, staff members are very nice, polite and friendly. Regular contact is made with their clients, someone is always at hand either in person or on the phone should any problems, questions or queries arise.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Thanks for taking the time to review the services we are providing for your mum.
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Review from R M (Son of Client) published on 7 September 2022 Submitted via Website•
Overall Experience
Even though my dad's time with 'Home Instead' was short, as he is now in a nursing home, he enjoyed the companionship and friendship that our carer provided. I have been around a couple of times recently and heard them both laughing away in the living room. They got on really well and it's...
Even though my dad's time with 'Home Instead' was short, as he is now in a nursing home, he enjoyed the companionship and friendship that our carer provided. I have been around a couple of times recently and heard them both laughing away in the living room. They got on really well and it's reassuring to know he's with someone who he gets along with and is in good hands. Very good communication with the company throughout and would highly recommend.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Many thanks for taking the time to provide feedback. While it was only a short time our staff enjoyed the visits with your Dad and I'm pleased to hear that your Dad has moved on into a setting more suitable to his current needs.
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Review from Donna C (Relative of Client) published on 7 July 2022 Submitted via Website•
Overall Experience
I cannot recommend Home Instead enough. From my initial enquiry to their involvement with my relative, their service has been second to none. From the management team to the staff who have been working with my relative are exactly what I was looking for. Home Instead have matched the carers very...
I cannot recommend Home Instead enough. From my initial enquiry to their involvement with my relative, their service has been second to none. From the management team to the staff who have been working with my relative are exactly what I was looking for. Home Instead have matched the carers very well to us. Home Instead listened to what our requirements were and have totally met the brief. My relative is much more contented on the days Home Instead are involved which gives me a huge sense of relief. Home Instead’s contact has been excellent, they contact me to enquire how things are working out and are always on hand to assist and will endeavour to help with any additional needs we may have, especially as our situation is fluid. Do not look any further for another care company. I score Home Instead 1000/10.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Many thanks for taking the time to review our service, our staff love working with your relative and its been fantastic to hear about the benefits our visits have given.
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Review from Mairi R (Daughter of Client) published on 31 March 2022 Submitted via Website•
Overall Experience
I needed to care for my elderly parents who needed someone to visit on the days I was working or couldn’t make it to see them.
It wasn’t really for personal care, more of a ‘back up’ which allowed my parents to continue living in their own home. My mother has cognitive impairment and my dad...
I needed to care for my elderly parents who needed someone to visit on the days I was working or couldn’t make it to see them. It wasn’t really for personal care, more of a ‘back up’ which allowed my parents to continue living in their own home. My mother has cognitive impairment and my dad currently has mobility issues. They were matched with two carers who are fantastic. They quickly got to know my parents and became part of our lives! My parents look forward to them coming to visit and are now very comfortable with them in the home. They’re both more than happy to do any tasks required, hairdresser visits, shopping, short walks, housework and most importantly, companionship. I get peace of mind when I’m working a 12 hour shift knowing someone has seen my parents that day. Then I can log into the app and read the notes on how the visit went. This service is fantastic and helps me through those days.
I love the personalised service and the continuity it brings.
↩Reply from Liam McKitterick, Director at Home Instead (Inverclyde and North Ayrshire)
Many thanks for taking the time to review our team, our Care Professionals have really enjoyed building a relationship with your mum and dad and supporting them on a weekly basis.
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Regulatory Rating
Care Inspectorate (CI) Rating
Date: 03 July 2025
How well do we support people's wellbeing?
Very Good
(5)
How good is our leadership?
Very Good
(5)
How good is our staff team?
Very Good
(5)
How well is care and support planned?
Very Good
(5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report
News (0)
News
There are no news items for Home Instead (Inverclyde and North Ayrshire).
There are no accreditations posted yet for Home Instead (Inverclyde and North Ayrshire).
Meet the Team (4)
Liam McKitterickJob Title DirectorJoined 2021
Liam established the Inverclyde and North Ayrshire office in 2021. He is committed to building a team of Care Professionals who provide high-quality, personalised care to our clients.
Nicole McLeanJob Title Care ManagerJoined 2025
Nicole joined Home Instead Greenock and North Ayrshire in February 2025. Nicole is committed to supporting our Care Pros, Care Coordinators and Field Supervisors in providing outstanding care and support to our clients and their families.
Alison DudgeonJob Title Recruitment AdminJoined 2022
I have worked with Home Instead since June 2022. I started as a Support Coordinator and have recently moved into my new role as Recruitment Admin. I...
I have worked with Home Instead since June 2022. I started as a Support Coordinator and have recently moved into my new role as Recruitment Admin. I enjoy getting out into the community to increase awareness of Home Instead's services and employment opportunities.
Sherill BournJob Title Care CoordinatorJoined 2025
I have worked in care for over 6 years. I joined Home Instead Greenock in May 2025. I now work closely with the office team, Care Pros and Clients to ensure a high quality of care with a consistent approach while working with the schedules.
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