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St Helena Care and Support Ltd

St Helena, Myland Hall Chase, Barncroft Close, Colchester, Essex CO4 9JU
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Care Provided by St Helena Care and Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care Permanent Respite
Hourly Visiting Care From £37 N/A

Charge prices are tailored to customers, following a care consultation.

The price(s) shown are provided by the agency. Contact St Helena Care and Support Ltd for full pricing details and T&Cs.

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • St Helena Care Services Ltd
  • Private Owned

Person in charge

  • Abigail Sakyi (Operations Manager)
Are you the Owner/Manager of St Helena Care and Support Ltd? View your Advertising Options

St Helena Care and Support Ltd Reviews (22)

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Over all time St Helena Care and Support Ltd has 22 reviews.

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Review from Colin B (Husband of Client) published on 19 August 2022 Submitted via Website
Overall Experience
Generally pleased with the management and organisation. Carers arrive on time as expected from the rota. Invoices are timely.

There is some variability in the performance of the carers that relate to experience of the work and I have pointed this out to the supervisor. They all treat my wife with respect and do their best given that her deteriorating condition makes it an extremely difficult task. This is my first report for a very short period and I have no comparative to help me judge the level of care other than a short period of respite care in a care home.

Reply from Sharnelle Wyatt, Franchise Partner/ Operations Manager at St Helena Care and Support Ltd

Thank you for your kind review. It was a privilege to deliver care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Jan R (Daughter of Client) published on 6 June 2022 Submitted via Postal Card
Overall Experience

I have been very satisfied with the care given to my dad. The carers have been courteous to myself and shown an interest in me to ensure I am okay. Their attitude to dad is one of concern and desire to do the best for him. They allow dad to decide on what he wants to do each morning and do to hurry him. On the only occasion of lateness, I was informed by phone to explain the lateness.

Reply from Michelle Guest, Registered Manager at St Helena Care and Support Ltd

Thank you so much for this lovely review. I am so pleased that your dad and yourself feel comfortable with our Care Professionals. It is a pleasure to help support your dad and yourself and look forward to continuing to do so.

Staff
No Rating
Care / Support
No Rating
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2023
Overall
Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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