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Care Legacy Lancaster

20 Main Street, High Bentham, Lancaster, North Yorkshire LA2 7HL
Care Legacy Lancaster logo
Care Legacy Lancaster, Lancaster
Care Legacy Lancaster, Lancaster
Care Legacy Lancaster, Lancaster

Care Legacy is a family run business with offices in Northallerton & Bentham specialising in home care services in the North Yorkshire and Cumbria area. They offer a range of care services depending on the needs of the service user. This includes respite care to give carers a short break from their responsibilities, domiciliary care to support people to continue living in their own homes independently and safely, night care...  

Care Provided by Care Legacy Lancaster

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £31
  • Weekly Live-in Care Fees: from £1,300
Please call to discuss fees as this can vary depending on criteria.

Dependent on the services provided.

The price(s) shown are provided by the agency. Contact Care Legacy Lancaster for full pricing details and T&Cs.

Contact Care Legacy Lancaster to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • James Hartley (Registered Manager)

Care Legacy Lancaster Reviews (31)

9.6

Care Legacy Lancaster has a Review Score of 9.6 (9.609) out of 10, based on 16 reviews in the last 2 years. Over all time Care Legacy Lancaster has 31 reviews.

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Showing 31 reviews matching selected criteria
Review from Catherine F (Granddaughter of Client) published on 11 September 2023 Submitted via Website
Overall Experience

Great service by Care Legacy. The whole team has been a huge help and relief of stress regarding my grandmother's ever-increasing need for assistance with daily tasks. Very kind and helpful with difficult situations and a pleasure to have in place. Thank you to the whole team!

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you so much for taking the time to write us a lovely review. I will ensure the team are aware of your kind words.

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Review from C B (Son of Client) published on 5 September 2023 Submitted via Website
Overall Experience

Dad required more and more help as he approached the end of his life. Care Legacy could not have been any more helpful in providing extra care at short notice and always with compassion, professionalism and humour, something Dad always appreciated. I cannot speak highly enough of how they got Dad, and us, through increasingly difficult times.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you so much for taking the time to write us a review, it was a great pleasure knowing your dad and providing the care he so deserved.

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Review from S C (Daughter-in-law of Client) published on 5 September 2023 Submitted via Website
Overall Experience

Care Legacy was very approachable from the first phone call; they took the time to understand my mother-in-law's needs and provided the care to support her and us, ensuring the correct care was provided. There was always someone available to speak to, and we were kept fully informed of any issues. The staff were friendly, reliable and very approachable.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you for taking the time to write us a review.

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Management
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Review from Deborah B (Daughter of Client) published on 12 July 2023 Submitted via Website
Overall Experience
Care Legacy treats my parents with kindness, respect and dignity.
Both of my parents have dementia and mobility issues which is a worry but I feel confident that they are well looked after. It is also important to keep to a routine and having the same carers alternating helps build relationships between them and my parents and also myself.

Care Legacy is a wonderful team.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for taking the time to complete a review for us. It is our pleasure to be able to offer care and support to your parents.

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Review from Imogen H (Granddaughter of Client) published on 18 April 2023 Submitted via Website
Overall Experience
Absolutely wonderful care given from the very first day, always very respectful, available to contact 24 hours a day, all staff members are kind, down to earth and friendly.
They were all very knowledgeable about possible medication side effects, what happens when the client is in the same position a lot, very reassuring to the family.
Left my family member feeling wonderful! They are more than carers, they became her best friends, added joy to her life from start to end.

Nothing ever was too much!

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you so much for allowing us to be a part of your loved one's life, it was a great pleasure in knowing her!

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Review from Amber H (Granddaughter of Client) published on 18 April 2023 Submitted via Website
Overall Experience
An absolutely brilliant care company!
Cared for my nan for just over a year and in that time they have been amazing! Always helpful, quick to solve issues and she was treated with such care and dignity!

Brilliant, five-star carers and would highly recommend their services to anyone needing it within the Bentham area!

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster
Thank you for taking the time to send us a review.

It was a great honour and privilege to have known such a wonderful lady!

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Review from Peter R (Client / Service User) published on 7 March 2023 Submitted via Postal Card
Overall Experience

I am an 88-year-old male. I needed to use the services of Care Legacy from November 2022 until February 2023 to provide personal care, including washing/showering and dressing following a serious illness in the hospital. During this time, Care Legacy carers were prompt, reliable and always respectful of my dignity. If any changes were needed, we found communication with Care Legacy to be easy and they were very responsive. We would have no hesitation in recommending Care Legacy to anyone needing this type of help and support.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster
Thank you so much for your lovely feedback! We hope you have settled well into your new surroundings.

Take good care!

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Review from Chantal W (Daughter-in-law of Client) published on 31 October 2022 Submitted via Website
Overall Experience
Excellent care provided. Kept us fully informed of all issues. Mum was more than happy to let the team attend to her needs. Went above and beyond by fetching her fish and chips and home-cooked meals as well as helping out by tending to her cat.
We felt at ease with the team going into my mother-in-law's house and ensuring she was kept safe and well cared for.

Also when the time came for a care home, Care Legacy ensured that the home was fully informed of my mother-in-law's decline and need for extra care.

Reply from Matthew Booth, Director at Care Legacy Lancaster

Thank you for you kind words. It has been a pleasure to care for your mum. We wish you and your family well. Take care and thank you.

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Review from R M (Client / Service User) published on 21 August 2022 Submitted via Postal Card
Overall Experience
The agency is the best that I've used. The personal care is delivered with sensitivity to my needs which are very variable.
They are also superb with helping me to perform household tasks ensuring that I do what's possible safely and without undue exhaustion.
Finally, they've given me the energy to resume hobbies.

I feel more like myself again after years.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Many thanks for taking the time to review our services, it is our great pleasure to continue to provide a high standard of care.

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Review from Christine H (Client / Service User) published on 21 August 2022 Submitted via Postal Card
Overall Experience

Care provided was at the times scheduled which I appreciated and the care was always kind. Communication was always made and staff were friendly, considerate and behaved in a kind way.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster

Thank you so much for taking the time to write a review. It is our great pleasure.

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Review from Amy T (Granddaughter of Client) published on 20 April 2022 Submitted via Website
Overall Experience
Care Legacy were fantastic at providing support and care for my grandfather before his passing this year.
They ensured the same carers were around him so he could build relationships with them and offered my grandmother a high level of support.

Can’t recommend them high enough, the whole team were amazing.

Reply from Debra Choolun, Registered Manager at Care Legacy Lancaster
Thank you for such a lovely review Amy.
It was a great pleasure.

We wish you and all of your family all the very best for the future.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 March 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 18 Jul 2024We are award winners We are absolutely delighted to announce that we are the winners of the top 20 Home Care Providers in Yorkshire & Humber. These awards are based...

Awards / Recognitions (2)

  • Recipient: Care Legacy LancasterDate: Friday 30 May 2025
  • Recipient: Care Legacy LancasterDate: Friday 31 May 2024

Meet the Team (2)

James Hartley Job Title: Registered Manager & Director Joined: 2015
James Hartley

Brother to Mrs Debbie Choolun, Over 11 years in care, carried such titles as Registered Manager, and Regional Manager. With a strong focus on Training and development of the team.

Matthew Hartley Job Title: Director Joined: 2005
Matthew Hartley

Husband to James Hartley - Over 17 years in care most recently known title - Registered Manager with a strong focus on business development & complex care

Frequently Asked Questions about Care Legacy Lancaster

How many Carers does Care Legacy Lancaster employ?

Care Legacy Lancaster employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Legacy Lancaster to verify any information. View our terms and conditions. Care Legacy Lancaster has an Enhanced Service - more info.