Josben Care Services
51-53 Lodge Road, Southampton, Hampshire SO14 6RLOther Home Care Providers you may be interested in:
Care Provided by Josben Care Services
Types of Home Care
- Visiting Care
- Live-in Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Good to Know
Owner
- Josben Care Services Ltd
- Private Owned
Person in charge
- Comfort Gyimah (Registered Manager)
Josben Care Services Reviews (13)
Josben Care Services has a Review Score of 9.6 (9.6) out of 10, based on 7 reviews in the last 2 years.
Over all time Josben Care Services has 13 reviews.
We as a couple have had a really good experience with the carers supplied by Josben the carers who have gone above and beyond caring for my husband you could not wish better carers Jalike is exceptional and Colin and John also Celia and Margaret filling when the men were not available we have had care since August until to date and Comfrey tha manager has also helped I'm sad we are leaving but we have no alternative as we have moved into community care and we have go to another provider all can can say is you couldn't have better carers xxxx
Thank you for taking the time to leave a review and for your kind words. It was a pleasure supporting your husband and glad that the service you received reflected our core values. It is sad to see you go but we understand you did not have alternative. Wishing you all the best .
The family could not have wished for better care for Mum. Following a fall, Mum needed 24/7 care when discharged from hospital. The carers have been wonderful, treating Mum with dignity and compassion. Helping her gain her confidence and support her recovery to regain more independence. Reading this review, you maybe in the position of worrying about having carers in your loved one's home, staff at Josben Care Services take these concerns away. We are so pleased with the professionalism and kindness all staff have shown Mum over the last few months.
Thank you for your kind review. It is a pleasure to assist your mum. I am pleased to hear that you are happy with the service being provided.
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Josben Care initially looked after my aunt by providing lunchtime support on a daily basis, when my aunt's needs changed she had no hesitation in requesting that Josben continue her care with a live-in carer. The help and support given to my aunt has been absolutely fantastic. She has been cared for as though she she were a member of their family. I cannot thank the carers enough for the love and support they showed my aunt all through her changing needs. I cannot recommend Josben Care highly enough, they have made a difficult time far more easy to deal with. Thank you.
One staff member from Josben Care was our mother's live in carer for the last two and a half months of her life. Her attention to mum's needs during this time was flawless. She kept the home tidy; helped mum, when she was feeling well enough, to cook her own meals, and cooked for her otherwise; made sure of her personal hygiene; and also ensured her medication was correctly scheduled. When mum became too unwell to cope with things, the carer looked after her so carefully, ensuring she was kept comfortable, well nourished, clean and refreshed, and nothing mum asked of her was too much trouble. During mum's final days, the carer bedded down in mum's room at her bedside during the night to keep her company and give her comfort and support - mum really appreciated this kind gesture. The management of the company were also very good, keeping in touch with us and also apparently giving the carer good support. The whole family are really thankful, knowing that mum was looked after in her final days with so much care.
Thank you for taking the time to leave a review and for your kind words. It was a pleasure to support your mum.
Excellent communication and compassionate, consistent care from engaged carers. My mother can not speak highly enough of her carer and her kindness. Josben Care Services have been flexible with the care schedule to accommodate family events and our competitive with their fees. I would highly recommend.
Thank you for the kind review. It is always a pleasure to assist Mum.
The care from the manager & her team has been outstanding.
Mum has been permanently bed-bound since July 2022 so needed a live-in carer & extra daily visits.
An excellent measure of Josben’s Care is that in all that time Mum never had any skin integrity issues - no bed sores at all. Bed-bound patients are at high risk of bed sores - never a problem for Mum.
The manager & her team are well organised and have great initiative. The manager knows the hospital services, OT services, and pharmacy services all very well having been a social worker.
Visiting GPs, district nurses, paramedics, and palliative nurses all commented on the exceptional care Mum was receiving. The care itself, the documentation, the records of the care.
It all validated that my sister and I had made the difficult decision of which care agency to choose correctly. That is a big relief - we couldn’t have done better for Mum.
Thank you for your kind review. It was a pleasure to assist your mum until the end. I am pleased to hear that you are happy with the service provided.
Josben Care has always been fantastic with my mum. They are always warm and friendly which is so important in their relationship. As an active victim of dementia, her care can be quite complicated and varied sometimes - a company that understands this is so important.
My mother's needs are complex and her well-being relies on the carer working in close partnership and collaboration with her family. Communication throughout the day and even at night with the family is essential to keep my mum safe.
This is a team of carers that truly do care about my mother’s wellbeing and we cannot fault their care or their communication with us. In our experience the carers are kind and considerate at all times and regularly go the extra mile to ensure my mother is very well looked after, however demanding those needs might be.
As a family we love my mother very much, so we needed a care company that could work closely with us, I am very confident to entrust my mother's care to Josben Care. We would be lost without the support of Josben Care.
No complaints, carers are very helpful and always very cheerful. Carers are very supportive of my elderly mum and myself.
The Company have met many challenges with Mum as her needs have changed over time. Their care and daily communication are the best we could hope for. Care is expensive, but I believe Josben Care puts the person before profit. Good value for money.
A very satisfactory service is provided by carers who provide me with what I need in a friendly manner. They are prompt and courteous and good communication exists between the company and myself. I would recommend them to anybody looking for the services of a carer.
Thank you for your kind review. It is a pleasure to assist you. I am pleased to hear that you are happy with the service being provided.
Josben Care provide live in care to my elderly mother. I found the live in carers to be kind and very supportive to my mum's needs and invaluable to us as a family. The manager is on hand should a problem occur. I would highly recommend Josben Care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 June 2023- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Josben Care Services.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Josben Care Services.
Meet the Team (0)
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Frequently Asked Questions about Josben Care Services
How many Carers does Josben Care Services employ?
Josben Care Services employs 28 carers.
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