





New Age Care Ltd provides bespoke Home Care and Live-In services to support people over the age of 18 years old who would like to continue to live in their own homes for as long as possible.
New Age Care have a team of experienced and friendly management and caregivers who are dedicated to provide bespoke outstanding care from hour calls per day to 24 hours per day seven days a...
Care Provided by New Age Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22.50 - £40.75
- Weekly Live-in Care Fees: £1,365 - £1,960
Every one of our care packages are tailored and unique to the client and their circumstances so our pricing generally varies.
Please call for more information
Contact New Age Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Owner
- New Age Care Ltd
- Private Owned
Person in charge
- Samantha Jane Whittaker (Director)
New Age Care Reviews (66)
New Age Care has a Review Score of 9.7 (9.653) out of 10, based on 41 reviews in the last 2 years.
Over all time New Age Care has 66 reviews.
New Age Care have been wonderful. They quickly found me the carer that I needed, who fitted in well. The whole experience of providing the care I needed gave me such a boost. I could enjoy my life again, see my friends, and feel safe knowing someone is there for me. The level of care is exemplary.
Thank you for leaving us such a lovely review it's fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
I was recommended New Age Care by my daughter and her friend. They have been excellent, kind and caring. Can't do enough for me. I would recommend to anyone, I have already spoken to my friends.
Thank you so much for taking the time out to review us, it means a lot. I will pass on your comments to our team. Many thanks.
My carers are prompt and kind towards my needs. They make me feel at ease, very thorough in all that they need. Nice to have a bit of chat and laugh, makes my day pleasurable.
Thank you for taking the time out to leave us a review. We will pass your feedback over to the relevant team.
I am a dear friend for several years, the care New Age Care provide is outstanding. What a difference they have made to my friend's life.
We appreciate you taking the time out to review us and thank you for your kind words.
My experience at this organisation has, on the whole, been excellent. The only problem has been occasionally not being able to understand what the carer has been saying to me, or that she could not understand me. But, the carer who has stayed overnight or for several days has always been excellent, with remarkable caring.
Thank you for taking the time out to leave us a review. We strive to always improve and will pass your feedback over to the relevant team.
New Age has been the best company ever. They just explained about OT assessments and other services we never knew existed. Very knowledgeable staff.
Thank you for your review, we will pass the comments on to our staff.
Not living near my mum, I needed all the support I could get in order to get mum out of a care home and back to living at her own home.
New Age Care did just that.
They managed everything that I couldn’t have managed from a distance, including arranging ad hoc extra cover for requisite breaks for the live-in carer.
They responded to every issue immediately.
Thoroughly recommend.
Thank you for leaving us such a lovely review its fully appreciated. I'll pass your comments over to our staff ensuring recognition for the service they provide.
Most enjoyable. Well worth attending!
Thank you for taking the time out to review us, much appreciated.
New Age Care have been fantastic with my mother. The staff are kind and friendly. Communication is great with the office, always getting things in place faster than any other care company I have used. I can't recommend enough! Excellent.
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
Great care. Could not get better. Lovely girls. Now live-in. I do tell people about them.
Thank you for taking the time out to review us, much appreciated.
The director and her team at New Age Care are fantastic with both of my in-laws. Their care and attention to detail goes above and beyond. We are very lucky to have them. I cannot recommend highly enough.
We appreciate you taking the time out to review us and kind words. I will pass the comments on to our carers/office staff. Thank you.
New Age Care look after my wife and I. We would be lost without them. They come four times a day and we are delighted to see them. They take care of us so well. Nothing is too much trouble for any of them.
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
The service is always reliable. The carer does a great job.
Thank you so much for your kind words. We pride ourselves on delivering excellent care to all our clients.
Provided me with outstanding carer. However, interim care standard with fill in carers was of a poor standard! (Language difficulties, cooking abilities, inability to drive vehicle.)
New Age Care looked after my grandfather during his final months in 2023. They were very thoughtful and had great attention to detail.
The carers give great support for my aunt, it helps my mum out. There is nothing we would change, we like the company and the carers.
Thank you for your response we are pleased you are happy with the care provided and value all feedback.
I have had such a fantastic experience with the team at New Age Care who have been caring for my elderly aunt. The live in team are always so upbeat and kind and I feel completely safe leaving the welfare of my aunt in their caring hands. Thank you for your continued support.
Thank you for taking the time out to review us and kind words. I will pass the comments on to our carers/office staff. Thank you.
The company are very supportive. Have some great carers, they help with personal care. Office staff call to make sure I'm happy with the service.
Thank you for leaving us a review. We pride ourselves on delivering excellent care to all our clients.
I cannot thank New Age Care staff enough - the service provided is an example of care that should replace our failing NHS. With New Age Care also promoting charity status, my admiration increases. If I can ever help in any way - please ask.
Thank you for taking the time out to review us, much appreciated.
24 now home care provided by New Age Care has been excellent and is ensuring my client can safely remain in her home for as long as possible as is her wish. The care and attention of both the carers and admin staff has been exceptional, particularly when compared to other care providers I have experienced. Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 September 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- Posted: Tuesday 22 Apr 2025At New Age Care, we are excited to step into the new financial year with a bold new identity. Our rebrand reflects our unwavering commitment to independence, community, and excellence...
- Posted: Thursday 07 Nov 2024We are incredibly proud to share that our very own Shannon has cut off 15 inches of her hair to raise money and awareness for The Little Princess Trust! This...
- Posted: Thursday 07 Nov 2024We believe that feeling good on the inside starts with a little self-care on the outside. Whether it’s a fresh haircut or a relaxing day out to help them feel...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for New Age Care.
Meet the Team (8)
I want to make the care of clients the number one priority. I will achieve this by working closely with the customer and their family to understand their wishes and needs and providing the best work environment for my staff...
I am originally from a successful family business in Yorkshire. I became involved in care as a result of losing my father to pancreatic cancer and my mother to complications from cancer.
This is how my journey in care began. The reason I decided to start New Age Care was because I didn’t like the ethos in the office of a large care company. I could see a better way to do things.
Joshua Allen is one of Samantha Whittaker’s sons. Josh is currently serving in the British Army and was recently promoted to Lieutenant, Josh has taken a keen interest in the business.
He has plans to take a more active role in the business when he has finished his service.
My name is Nav, and I’ve just started work as the Head of Governance & Quality Assurance at New Age Care. I am really excited about the opportunity of working with great people who are passionate about delivering outstanding care to people in their local community.
A little about me and what I hope to bring to my new role is my previous work experience. I have over 17 years’ experience working in various healthcare environments, ranging from regulatory organisations such as MHRA, where I worked within the enforcement division, to safeguard public health. The CQC, where I worked in the role of an acute inspector and for Healthwatch Hull, as a delivery manager. I have also worked in other roles as a Registered Manager for Secure Care UK, which is a mental health transport service. As a governance manager for the Proudfoot Care Group (residential care homes), and in my previous role as head of governance for Comforting Hands Limited, which is a Domiciliary Care service.
On a personal level, I am a committed Manchester United fan and love travelling the country with my children, visiting all the major theme parks. Well, it’s more like I get dragged to all the theme parks by my kids; I’m no good with heights, so I find myself crying like a big girl on most of the rides. The kids find it funny, so I guess I’m doing my job as dad. When I’m not spending time with the kids, I’m being dragged around by the other half, mostly on shopping trips where I act as a driver. I also use my skills as a baggage handler to good effect and have got really good at fitting different-sized shopping bags into my boot.
Caroline started her career as a support worker, over 25 years ago. She loved the job from the start and knew that it was the type of work she wanted to do. Over the years she has worked with a range of people of all ages and backgrounds, with care and support needs, in various settings.
There have been some situations during her career that she has found challenging, but by overcoming these challenges and helping someone else through a difficult time, she believes this is part of her vocation that she finds particularly rewarding.
Caroline is passionate about supporting others to maintain their independence and achieve their own personal goals in life.
Outside of work, she enjoys socialising with family and friends and trying to meet up with them as much as she can. She loves to read, especially books about psychology, or true stories. She also enjoys going to the theatre, and music concerts and loves to travel. She finds it fascinating to go to new places and learn about other cultures and traditions.
Bio coming soon
I am a dedicated registered manager in the care sector, driven by a commitment to exceptional support. Growing up in America instilled in me a deep appreciation for community and compassion. With years of experience, I lead teams and implement programs promoting client well-being and dignity.
As a registered manager, I oversee operations, ensure compliance, and foster a positive environment. I believe in effective communication and teamwork to deliver high-quality care. My passion is empowering others and continuously improving services to enhance lives in the care sector.
As I look to the future, I remain committed to my mission of enhancing the lives of those we serve and contributing to the ongoing development of the care sector.
Adriana is the passionate and dedicated Branch Manager at New Age Care Northampton. Her journey in the care industry began as a carer, and through hard work and commitment, she progressed to roles as a Field Supervisor and Care Coordinator before stepping into her leadership position. With a deep understanding of the sector and a strong desire to make a difference, Adriana ensures that New Age Care continues to grow and thrive.
Her dedication goes beyond management—she genuinely cares for both clients and carers, always striving to create a positive and supportive environment. Currently in her final year at NCG, studying Health and Social Care and Wellbeing, Adriana is continuously expanding her knowledge to enhance the quality of care provided.
A true people person, Adriana loves being involved in various activities. In her free time, she enjoys traveling, spending time with her little dog, watching movies, and reading. Her passion, leadership, and determination make her an invaluable part of New Age Care, shaping the future of care in Northampton.
I’m an experienced marketing consultant who has worked in marketing and sales for over 28 years.
I started my own marketing business, AtKat Marketing, 5 years ago and have helped a variety of local small businesses, across a range of industries, to market and grow their businesses. I am very excited to be a part of the New Age Care team and look forward to working with them to make a difference in the care industry.
When I’m not working, I love spending time with family, exploring the local area, going for walks, eating good food and reading.
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