Lighthouse Bespoke Healthcare Ltd

Abbey Hse, Arena Business Centres, 282 Farnborough Road, Farnborough GU14 7NA
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9.4 5 Reviews
  • Lighthouse Bespoke Healthcare Ltd, Farnborough
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Lighthouse Bespoke Healthcare Ltd

Person in charge

  • Marian Chihuri (Manager)
Are you the Owner/Manager of Lighthouse Bespoke Healthcare Ltd? View your Advertising Options

Lighthouse Bespoke Healthcare Ltd Reviews (5)

9.4

Lighthouse Bespoke Healthcare Ltd has a Review Score of 9.4 (9.431) out of 10, based on 5 reviews in the last 2 years. Over all time Lighthouse Bespoke Healthcare Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
1
2
5
0

Review from K R (Friend of Client) published on 23 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hello is me son of resident. I am very happy to with light house staff because they are nice to work on time and clearly, kindly, honest and they help extre think as well etc. I want to give too all the staff lots off thanks.

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Care / Support

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Treated with Dignity

Value for Money

Review from M J (Daughter of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lighthouse carers were looking after my mum from Mary 2024 to September 2024, they gave her excellent care they were all polite and very professional. Mum was very well looked after.
They would come in at 7am 12pm 4pm and 7pm.
She didn't always like them helping as she was always very stubborn
and always wanted me to do everything for her but the carers would always help me do everything.

Staff

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Management

Treated with Dignity

Value for Money

Review from L F (Daughter of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been truly thankful for the efficient, caring, empathic and reliable service from both the manager and her amazing team of carers. My dad was a proud and independent man who sadly needed help and support after a stay in hospital. The team were amazing at all times and often went beyond their
remit. I am truly thankful for all their care and I know Dad was the best he could be because of them all. Thank you.

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Management

Treated with Dignity

Value for Money

Review from Claire M (Daughter of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Lighthouse Bespoke Healthcare. They went above and beyond to care for my father in his last months. Fantastic care, lovely carers, I could never have got through without them. They always arrived on time, Dad was impeccably cared for and they were wonderful supporting
me both emotionally and practically. The last few weeks we had live-in care for Dad, this was impeccable, Dad was cared for, the house was kept immaculate, we couldn’t ask for more. The carers would even phone me three times a day to keep me updated. 100% would recommend Lighthouse to anybody considering care, I can’t thank them enough for what they did for Dad.

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Treated with Dignity

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Review from Paul M (Son of Client) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team from Lighthouse Bespoke Healthcare looked after my father at home in the final week of his life, visiting three times a day to ensure he was as content as possible. He was bed-bound, suffering from dementia and not going to get better, but they made his last days comfortable with dedicated
care and friendliness. Me and my mother will be forever grateful for how well they looked after him.

Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Lighthouse Bespoke Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Lighthouse Bespoke Healthcare Ltd is calculated as follows: ( (27 Excellents x 5) + (2 Goods x 4) ) ÷ 29 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lighthouse Bespoke Healthcare Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Lighthouse Bespoke Healthcare Ltd

What Type of Services does Lighthouse Bespoke Healthcare Ltd offer?

Lighthouse Bespoke Healthcare Ltd offers Home Care.

How many Carers does Lighthouse Bespoke Healthcare Ltd employ?

Lighthouse Bespoke Healthcare Ltd employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lighthouse Bespoke Healthcare Ltd to verify any information. View our terms and conditions. Lighthouse Bespoke Healthcare Ltd has an Basic Service - more info.