Liberty Carers (London & Essex) Ltd

Unit B, Rear Of 112 Station Road, Chingford, London E4 6AB
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2 Reviews
  • Liberty Carers (London & Essex) Ltd, London
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Care Provided by Liberty Carers (London & Essex) Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Good to Know

Owner

  • Liberty Carers (London & Essex) Ltd

Person in Charge

  • Susan Graham (Manager)
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Liberty Carers (London & Essex) Ltd Reviews (2)

Over all time Liberty Carers (London & Essex) Ltd has 2 reviews.

Overall Experience
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  • 1
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Date Published
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Reviewer Connection to Liberty Carers (London & Essex) Ltd
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Total of 2, showing 1-2
Review from Katharine C (Daughter of Client) published on 11 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been using Liberty Carers since January of this year. The care and consistency during this time has been good. In the last two weeks my father's health rapidly deteriorated and we were in need of more personal care for him. This was quickly organised and each carer we came in contact with were
kind, compassionate and professional. We have been very happy with the service we have received.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Arthur O (Husband of Client) published on 24 October 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very inconsistent with contract terms - with visits and the timing of visits, which tend to be worst over the weekends too.
Seriously concerned, and worried about the body waste disposal methodology of the team members. (Training Issues). Contamination/Infection Issue/Concern - Usually find, used
blue-coloured hand gloves dumped along my corridor, the bathroom areas. Usually will find fragments, broken bits of used blue coloured-gloves on the landing and stairways, or inadequately disposed inside the bin outside and at times a bid to rush out to the next client, it's dumped on my driveway.
Attitude to work: 50% of the staff that attend to this household shouldn't be in the job, hardly provide the services required, paid by NHS, but simply in a hurry to complete the shift.
You hardly can speak to the management, to address these concerns.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Liberty Carers (London & Essex) Ltd

What Type of Services does Liberty Carers (London & Essex) Ltd offer?

Liberty Carers (London & Essex) Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Liberty Carers (London & Essex) Ltd to verify any information. View our terms and conditions. Liberty Carers (London & Essex) Ltd has an Basic Service - more info.