Guardian Angel Carers - Cardiff

I am mostly happy with the car company however there have been a change in carers attending to my father, they seem to be struggling for staff at the moment, which in turn means my father is having carers he doesn't know and which in turn her doesn't like

My experience with Guardian Angels has been excellent from the very beginning. They have been unfailingly kind and willing to undertake whatever hask I present them with. As far as possible the management has matched my personality with those of my carers which makes for easy, comfortable relationships (e.g. for help with showering etc.). The only downside is that when they have to leave, for whatever reason, there is inevitable sadness until the new relationships have had time to mature, which, of course, they inevitably will. I am really grateful for the Angels' gift in enrolling and training such caring carers.

We've been using GAC for about 2 years now and have been very happy with the service. Communication with the office is good, and the online notes are excellent to keep tabs on what's going on. The carers we have had for our father have been excellent and it gives such peace of mind knowing he is being well looked after. Certainly recommend!

I have been a client for over two years. I feel that things have improved over time in that I see individual carers on a regular basis and on a personal level feel that this is a great benefit as my needs are met. Consistency is a great thing. I don't see the carers as just carers but friends as well.

Guardian Angels Carers have been great at building a friendly rapport with Mum, which is difficult to do as she has 2 forms of dementia. They have also helped me greatly ( one of her daughters) by always flagging any health or other issues of concern promptly. This has really helped Mum as we could efficiently and quickly sort out any GP/ District Nursing/ Pharmacy issues for her preventing any ongoing concerns. Mum seems settled and well cared for. He eating and drinking and general health has improved recently. Thank you for caring about her and for keeping me going too.

Done well. My only difficulty is that my situation remains about the same but in the past reviews I list what I require but after a while the requests are forgotten and revert, especially no male carers - occasionally a male is listed. No carer before 11:30 or 12. Recently offered 10 am again - but have an excellent, consistent carer currently who really understands my needs. That is excellent - just what I require.

Very helpful, quite knowledgeable, try to be as professional as possible, helping me around the flat if needed, doing certain tasks. It's essential that they have got a car. They have in a way saved my life, taking me out to appointments, doing the shopping and taking me ton trips.

Following a sudden increase in my mother's need for care, Guardian Angels stepped up really quickly from once a week to daily visits. The managers were wonderful, giving great advice as well as awareness of different individual needs and preferences. The carers without exception are kind, keen, willing and efficient. I am so grateful.

The care provided is second to none. Information on the timings of visits is excellent, carers are on time and always courteous, always good humoured and respectful, and actually care for those they are caring for. Nothing is too much trouble should time permit. Greatly appreciated.

We only required the services of Guardian Angels for two weeks as my mother-in-law has now gone into a care home. However, the two weeks the carers were attending to mum-in-law proved invaluable to her because each carer, without exception, provided a very high level of care, kindness and professionalism.

Guardian Angels are a complete godsend. They have been primarily supporting my mother (91) but also do a lot to help my father (90) too. They have been supporting my parents for several months. They help Mum to cook a main lunchtime meal and provide further support in the evening. They also do lots of other helpful things around the house. I really don't know how as a family we would manage without them. They make it possible for my parents to be at home, together.

Very efficient service. Carers are fully responsive to my needs and are always prepared to do that little bit extra. The carers are always punctual allowing for local traffic conditions. They always stay for the allotted time.

Mum has had a live-in carer (on rotation) for the last 3.5 months. I cannot thank the amazing efficient staff and the carers enough for their professionalism, efficiency and perseverance. I say perseverance because the situation with Mum's dementia can be challenging at times but they never fail to resolve and diffuse issues, all with good nature and understanding. The carers are so well trained and they know when she cannot always express what is wrong and their patience is unending. I am constantly in awe of how hard they work from morning to evening and through the night without complaint and in good humour. You are all wonderful.

Guardian Angels Carers stepped in as soon as my mother returned to her own home from a residential care home. She was assessed the same day and care was put into place immediately. A care plan was drawn up by the assessor and so far, all has worked well. Thank you, Angels!

I find them very polite and caring.

Absolutely fantastic service, my brother is a different person since using Guardian Angels. He's so happy. And it's enabled me to take a step back and concentrate on my own job and family. I would definitely recommend them.

I have been receiving help from my husband (who has dementia) since August 2023. For the first few months care was up and down with different times and carers. Now things have settled and we are very happy and my husband loves having a chat with them all.

I can fully recommend Guardian Angel Carers Cardiff. A wonderful service that you can trust and a team I’m incredibly grateful for!

Thanks to you all.

I would definitely recommend this company!