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Visiting Angels South East London

Unit 38, St Olav's Court, 25 Lower Road, London SE16 2XB
Visiting Angels South East London Logo
Visiting Angels South East London logo
Visiting Angels South East London, London
Visiting Angels South East London, London
Visiting Angels South East London, London

Visiting Angels South East London believe that high-quality care should be personalised, consistent, and unrushed.

They provide a full range of care services including live in care, personal care, domestic assistance, companionship and respite care, dementia care and palliative care.

Their “angels” undergo a comprehensive recruitment process, including rigorous training and support to provide the best care. The angels are compassionate and dedicated, receiving better pay and are encouraged to take personal...  

Care Provided by Visiting Angels South East London

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £31.50 - £36.50

Live-in fees to be discussed at consultation based on needs

The price(s) shown are provided by the agency. Contact Visiting Angels South East London for full pricing details and T&Cs.

Contact Visiting Angels South East London to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Angelika Ziemianska (Manager)

Visiting Angels South East London Reviews (39)

9.9

Visiting Angels South East London has a Review Score of 9.9 (9.902) out of 10, based on 24 reviews in the last 2 years. Over all time Visiting Angels South East London has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Eileen W (Partner of Client) published on 18 May 2026 Submitted via Website
Overall Experience

We have been extremely pleased with the care and support provided by Visiting Angels SE London. From the very first contact, communication was clear, professional and reassuring, which has made a difficult time much easier to manage. The carers have been consistently kind, respectful, and compassionate, taking the time to understand our needs and routines. They arrive on time, carry out their duties thoroughly, and always treat my partner with dignity and genuine warmth. It is clear they are well trained and genuinely care about the people they support. The management team has also been both excellent and responsive to questions, flexible when circumstances change, and proactive in checking that everything is going well. Knowing that such a reliable and caring team is in place has given my partner myself real peace of mind. I would not hesitate to recommend this car home provider to anyone looking for dependable, high quality care at home.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London
Thank you so much for your thoughtful review and kind recommendation. We are delighted to hear that our communication, care team and management support have given you and your partner peace of mind.

It means a great deal to know that our Angels are supporting your partner with kindness, dignity and genuine warmth. We truly appreciate you taking the time to share your experience.

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Review from A M (Daughter of Client) published on 15 May 2026 Submitted via Website
Overall Experience

We have had a good experience with Visiting Angels. The managers are helpful and respond quickly to enquiries, and they try and be flexible with adding more carer shifts. The carers are polite and patient and follow the care plans. My dad gets on well with them. I like that they use an app to capture visit notes. At the beginning there were a few things to resolve, but once we got into a routine everything has been really smooth and we've been with them for almost 6 months now!

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for taking the time to share your feedback. We are really pleased to hear that your dad gets on well with his carers and that you have found the team helpful, responsive and flexible.

We are also glad that the app and visit notes have been useful for you, and that things have...  

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Review from J D (Niece of Client) published on 15 May 2026 Submitted via Website
Overall Experience
In our greatest hour of need, the visiting angels truly arrived. Following a horrendous 9-week stay in hospital recovering from pneumonia, my 90-year-old aunt was finally discharged home - and we honestly don't know what we would have done without the incredible team at Visiting Angels.
Led by the wonderful Angelika, the team stepped in immediately and completely saved the day. The care provided was compassionate, professional, and genuinely tailored to my aunt's individual needs. Nothing was too much trouble, and the reassurance and support they gave our family during such a stressful time was priceless.
Top-quality care at a very fair price - we truly could not have wished for better support.

Thank you, Visiting Angels

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words. We are truly grateful that you trusted Visiting Angels to support your Aunt after such a difficult time in hospital.

It means a great deal to know that our care brought reassurance and comfort to your family when it was needed most. We will make sure the...  

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Review from Helen L (Daughter of Client) published on 20 November 2025 Submitted via Website
Overall Experience

Angelika was efficient and helpful with me and mum. She took some of the pressure off and connected my mother with a lovely carer. Visiting Angels have made a difficult situation much easier. Thank you!

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely feedback. It has been a privilege to support you and your mum, and we are really pleased to hear that having one of our Angels in place has helped to ease some of the pressure during a difficult time and that the match with her carer feels right for you both. If...  

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Review from C C (Daughter of Client) published on 16 June 2025 Submitted via Website
Overall Experience
My father has been using visiting Angels for at least a month now . He is very happy with the service he gets .
He has two hours care a day and I have always found that they are prompt and always give him what he needs .
They have been very accommodating in every way .
He mainly has one person and feels comfortable with her .

I also find the app on line easy to use and reassuring. I can see how my father is and what he has eaten .

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely review. We're delighted to hear that your father is happy with the care he's receiving and that he feels comfortable with his regular Angel. It's also great to know that you find our app helpful and reassuring - keeping families informed is very important to us. We truly appreciate your kind words and your trust in Visiting Angels.

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Review from N T (Nephew of Client) published on 11 June 2025 Submitted via Website
Overall Experience
We have been using "The Angels" for several months now, we have requested different hours, days , additional days at specific times.. every time the Visiting Angels have obliged and been there for us. Great care great company great team.

To know that your relative is aware and looking forward to (as she says) "My Angel" is coming is comforting to the rest of the family as well .

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and for taking the time to share your experience. We're truly honoured to support your family and your loved one-it means the world to us that she looks forward to seeing "My Angel". That's exactly the kind of relationship we aim to build. We're also glad we've...  

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Review from K L (Partner of Client) published on 1 May 2025 Submitted via Website
Overall Experience

Professional care, tailored to my partners needs. His carer is friendly, efficient and patient. Arrives on time and fills the hour helping around our home, after he has been attended to. Very happy with the service.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely review! We're always here if you need anything.

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Review from Matthew C (Nephew of Client) published on 15 April 2025 Submitted via Website
Overall Experience

From the outset we have been very impressed with the manager and her team and the care provided for our Aunt. Selecting an appropriate care provider is never easy and we immediately felt at ease due to the reassurance provided, the expertise and the ease of communication. Being remote from where our Aunt lives both the responsiveness and openness in communication has been vital. We also like that with Visiting Angels South East it feels like a more personable level of service, rather than when dealing with a larger organisation. When queries have arisen the two/ three way communication between my aunt, ourselves and Visiting Angels has ensured they are quickly resolved. Visiting Angels have provided a very flexible service allowing us to increase the level of care, as my Aunt's needs have changed. We have been very impressed so far and would definitely recommend.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the trust you've placed in us and are glad to hear our personalised approach has made a difference.

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Review from Rosemary B (Client / Service User) published on 15 April 2025 Submitted via Website
Overall Experience

The service I have received as been excellent. I was struggling before and having difficulty due to my mobility. Since having the help from the carer. I no longer feel stressed when I'm unable to get certain task done.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your lovely feedback - we're so pleased to hear the support has made a positive difference. It's wonderful to know you're feeling less stressed and more supported.

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Review from Karen H (Daughter of Client) published on 15 April 2025 Submitted via Website
Overall Experience

My mum is 84 and has had Alzheimer's for the last 3 years. She lived alone most of the time and although she is ok to be at home alone she likes to go out and has lost her confidence in that. We engaged the services of Visiting Angels over a year ago and they have been great. Mum Mum now regularly attends a weekly exercise class and Memory club and Visiting Angels provide a chaperone service. All of the carers are lovely and my Mum enjoys chatting to them on the journeys as well as at the classes she goes to. It has also been useful if Mum has had any medical appointments that I cannot attend with her. We are very pleased with the overall service.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely and thoughtful review. We're truly delighted to hear that your mum is enjoying her weekly activities and feels supported by our Angels. It's wonderful to know that the companionship and chaperone service have helped rebuild her confidence and brought more joy to...  

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Review from Michelle H (Client / Service User) published on 14 April 2025 Submitted via Website
Overall Experience

I think they are reliable kind friendly cares on time always finds cover whever i need it all around pretty great .ive them for some time now and plan to continue .their priority is to keep the client happy and at ease which is exactly what they do.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely review! We're so pleased to hear that you've had such a positive experience with our Angels.

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Review from Sky S (Daughter of Client) published on 25 February 2025 Submitted via Website
Overall Experience

Visiting Angels South East London has been an absolute lifeline for our family, providing not just outstanding care but also genuine companionship and emotional support for our loved one. From the start, their carers have gone above and beyond, not only assisting with daily tasks but also engaging in meaningful conversations, ensuring our mum feels valued, heard, and never alone. We were particularly impressed by their focus on mental well-being, recognising that emotional health is just as important as physical care. Our mum had become increasingly withdrawn due to isolation, but since receiving care from Visiting Angels, she has regained her spark, confidence, and joy, looking forward to her visits instead of dreading them. The consistency of carers, their reliability, and their professionalism have made a world of difference, giving us peace of mind knowing she is in safe and compassionate hands. We highly recommend Visiting Angels South East London.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for sharing your heartfelt review. We're truly grateful for your kind words and for taking the time to acknowledge the care and support our team strives to provide. Your recommendation is deeply appreciated, and we remain dedicated to being a reliable lifeline for families like yours.

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Review from E L (Friend of Client) published on 18 February 2025 Submitted via Website
Overall Experience
As a neighbour of one of Visiting Angels South East London's clients, I've seen the incredible difference their professional home care services have made. Before they took over, my neighbour struggled with unreliable carers who arrived late and lacked compassion. It was heartbreaking to witness such poor care.
Since choosing Visiting Angels South East London, everything has improved. Their dedicated, highly trained carers provide reliable care with genuine kindness and respect. Whether it's personal care, companionship, or dementia care, they ensure clients feel valued and comfortable. It's a relief to see my neighbour much happier with consistent, high-quality home care. The team delivers trust and peace of mind to families, offering top-rated domiciliary care, elderly support, and private home care services in southeast London.

If you're looking for trusted home care providers, Visiting Angels South East London are the best. They've transformed my neighbour's life I highly recommend them.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for your kind words and your trust in us!

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Review from Pete G (Nephew of Client) published on 22 November 2024 Submitted via Website
Overall Experience

The Angels are aptly named had a fantastic level of care sometimes in challenging circumstances. Always professional and always kept family informed of any problems or changes. I would thoroughly recommend their services to anyone who needs care at home.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that our Angels lived up to their name and provided fantastic care, even in challenging situations. Maintaining professionalism and ensuring open communication with families are at the heart of what we do, so it's wonderful to know this has been your experience.

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Review from A M (Friend of Client) published on 23 October 2024 Submitted via Website
Overall Experience

I have experienced various care services in the past, and none compare to the outstanding care provided by Visiting Angels. Their team has been exceptional in every aspect, delivering compassionate and professional support that truly makes a difference. I've been especially impressed with the care they provide to my neighbour, who has consistently received the highest standard of attention and kindness. It's clear that Visiting Angels goes above and beyond to ensure that their clients are well taken care of, and I couldn't be more grateful for their dedication.

Reply from Vincent Tan, Managing Director at Visiting Angels South East London

Thank you for taking the time to drop us a review.

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Review from C K (Friend of Client) published on 15 October 2024 Submitted via Website
Overall Experience
As a close friend of someone receiving care from Visiting Angels South East London, I can honestly say that their service has been life-changing. My friend is treated as a true individual, with his wishes always respected and taken into account. The carers go above and beyond, regularly dropping him off at my house so he can join our bridge games and then bringing him back home afterwards. It has never been so easy to coordinate, and it means the world to us.

His family and friends were extremely worried about him before, but now we're simply amazed by the level of care Visiting Angels provides. The attention to detail and dedication they show are truly outstanding. It feels like nothing is ever too much for them - they anticipate his needs and go above and beyond to ensure he's comfortable and happy. We never imagined it could be this effortless to keep him connected with his friends and engaged in the activities he loves.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your lovely feedback. We're delighted to hear that our care has made such a positive difference for your friend. At Visiting Angels South East London, we're committed to ensuring our clients stay connected to the people and activities they love, and it's wonderful to know we've been able to support them in this way.

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Review from Nigel W (Partner of Client) published on 14 October 2024 Submitted via Website
Overall Experience

We first came across Visiting Angels earlier this year. My partner has dementia and I have been impressed by how the care manager has gone out of her way to help and ensure we have had the best service possible.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind review. It's been a privilege to support you and your partner. We are delighted to hear that our efforts have made a positive difference.

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Review from K S (Granddaughter of Client) published on 14 October 2024 Submitted via Website
Overall Experience
I cannot recommend Visiting Angels South East London highly enough. Living far away from my grandmother, I was initially worried about how to stay informed and involved in her care. However, the management team exceeded all my expectations by keeping me updated regularly, and I always had access to the app which made it easy to stay in the loop.
The carers have consistently gone above and beyond, always thinking outside the box to make sure my grandmother's care was not only professional but also personal. They've tailored every aspect of her care to her individual needs and it's been wonderful to see the difference in her. She's smiling again and no longer feels trapped at home, as the carers take her out for regular walks, something she truly enjoys.

Knowing my grandmother is in such capable and compassionate hands gives me peace of mind every day, and I'm incredibly grateful for the outstanding service from Visiting Angels.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your wonderful feedback. We are truly touched to hear how our care has made such a positive difference in your grandmother's life. It means a lot to us to know that she is enjoying her walks and feeling more at ease in her own home. We are grateful for your kind words. Your feedback inspires us to continue striving for excellence in everything we do.

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Review from Daniela G (Niece of Client) published on 9 October 2024 Submitted via Website
Overall Experience
I cannot express enough how grateful I am for the exceptional care provided by Visiting Angels South East London to my aunt. From the very first visit, it was clear that their team is dedicated, compassionate, and truly understands what it means to offer person-centred care.
The carers not only provide professional assistance, but they do so with kindness, patience, and respect, which has made a difference in my aunt's wellbeing. She has developed a wonderful relationship with them, and heartwarming to see how much they care. They make her feel heard and valued.
It's also evident that they go above and beyond to tailor their approach to each individual's needs. The attention to detail, professionalism and genuine concern for my aunt's comfort and happiness are qualities that stand out. Their regular updates and communication with our family have given us peace of mind.

I would highly recommend Visiting Angels South East London to anyone looking for high-quality home care services.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you for your kind words and thoughtful review. We are truly honored to provide care for your aunt, and it's heartwarming to hear that she feels valued and supported. Our team strives to deliver person-centred care with compassion and professionalism, and your feedback reaffirms our commitment. We look forward to continuing to support your family.

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Review from H B (Granddaughter of Client) published on 7 October 2024 Submitted via Website
Overall Experience
I cannot express enough gratitude to Visiting Angels South East London for the incredible difference they've made in my grandmother's life. She has dementia and had become distant and withdrawn, which was heartbreaking for our family. Since we started using Visiting Angels for companionship, we've seen a remarkable change in her.
The carers are not only professional but also incredibly compassionate and patient. They've worked wonders in bringing my grandma out of her shell. She is now more cheerful, engaged, and open than we've seen her in a long time. It's like she's found a renewed sense of joy in life, and we couldn't be more thankful.

For our family, this has been an immense relief. The constant worry we once had is now replaced with peace of mind, knowing she's in loving and professional hands. We are incredibly grateful to Visiting Angels for the positive impact they've had on her well-being and wholeheartedly recommend them to anyone in need of compassionate care.

Reply from Angelika Ziemianska, Registered Care Manager at Visiting Angels South East London

Thank you so much for your kind words. We're thrilled to hear about the positive changes you've seen in your grandmother since starting care with us. At Visiting Angels South East London, we strive to provide compassionate, professional care, and it's wonderful to know our team has made a...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 January 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Visiting Angels South East London.

Awards / Recognitions (3)

  • Recipient: Visiting Angels South East LondonDate: Friday 31 May 2024
  • Recipient: Visiting AngelsDate: Wednesday 31 May 2023
  • Recipient: Visiting AngelsDate: Thursday 31 Mar 2022

Meet the Team (3)

Vincent Tan Job Title: Managing Director
Vincent Tan

Vincent is the Managing Director of Visiting Angels South East London and is responsible for the company's business development and corporate affairs. Vincent's vision is to deliver outstanding quality care and support to people in their own homes.

He and his team will be looking forward to working with the South East London Community.

Angelika Ziemianska Job Title: Registered Care Manager Joined: 2022
Angelika Ziemianska

Angelika serves as the Registered Care Manager at Visiting Angels South East London, bringing over a decade of experience in the care sector. Her career has been a remarkable journey, beginning with hands-on caregiving roles and ascending to managerial positions. Her decision to join Visiting Angels was fueled by a shared commitment to high standards, ethical principles, and a profound respect for care staff.

Driven by a deep-seated desire to positively impact lives, Angelika's approach to management is both compassionate and forward-thinking. She has experienced a wide range of care levels throughout her career and is passionately committed to elevating the standard of care beyond the norm. For Angelika, the mission extends beyond just attending to clients and their families; she places great emphasis on valuing and supporting the care staff, acknowledging the significant challenges they face in this demanding profession.

A proponent of continuous improvement, Angelika ensures that the services at Visiting Angels are in line with the latest advancements in healthcare. She holds a firm belief that exceptional care should be accessible to all, a standard of care she would expect for her own family. This philosophy stems from her understanding of the importance of delivering superior care to clients.

Furthermore, Angelika sees the care staff as the lifeblood of Visiting Angels. She believes that their well-being and appreciation are crucial, especially given the demanding nature of their work. Her leadership style is characterized by a balance of professionalism and empathy, making her a respected figure in the care community. Under her guidance, Visiting Angels South East London continues to thrive as a beacon of quality care and compassion.

Bella Hallam Job Title: Area Development Manager Joined: 2021
Bella Hallam

Bella started her care journey after leaving college at 18 and has a nursing background.

She went into community care before later working in surgical wards and the theatre department at the Queen’s Medical Centre before then going on to work at a local private cosmetic surgery clinic.

During the course of her career, she worked in all of our covered areas as a Carer, Field Care Supervisor and Care Coordinator for other care companies.

Frequently Asked Questions about Visiting Angels South East London

How many Carers does Visiting Angels South East London employ?

Visiting Angels South East London employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels South East London to verify any information. View our terms and conditions. Visiting Angels South East London has an Enhanced Service - more info.