What Type of Services does Vibrant Home Care Thanet & Canterbury offer?

Vibrant Home Care Thanet & Canterbury offers Home Care.

How many Carers does Vibrant Home Care Thanet & Canterbury employ?

Vibrant Home Care Thanet & Canterbury employs 8 carers.

Vibrant Home Care Thanet & Canterbury, Kent Innovation Centre, Millennium Way, Westwood, Broadstairs, Kent CT10 2QQ

Vibrant Home Care Thanet & Canterbury

Kent Innovation Centre, Millennium Way, Westwood, Broadstairs CT10 2QQ

8.5 3 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care

Review from G G (Husband of Client) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

The carers that look after my wife are the best. 3 carers in particular we could be lost without them and you should be very very proud of them. Brilliant people.

Reply from Anthony Faseha, Director at Vibrant Home Care Thanet & Canterbury

Thankyou for your wonderful feedback. it is great to hear such appreciation for our hardworking staff. Thankyou

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from P W (Husband of Client) published on 7 February 2024 Submitted via Postal Card • Report

Overall Experience

Vibrant personnel looked after my wife from 01/12/2023 until her death on 13/12/2023. There were three visits of two-person teams per day. Without exception, all the individuals were professional in their approach and were caring and sympathetic to the patient. Usually, one of the team was more experienced

than the other. But they all treated my wife with dignity and as an individual and always did their best to minimise any discomfort when carrying out their duties. It was a pleasure to have them visit us.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & Canterbury

Thank you so much for such a lovely review we will make sure we pass the kind words on to the whole team. It was a pleasure to care for your wife, she was a lovely lady.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from K S (Wife of Client) published on 29 August 2023 Submitted via Postal Card • Report

Overall Experience

Overall the service provided by Vibrant is good. My husband has a lot of medical problems and is a very complex case. It would be more advantageous for there not to be so many changes to carers. My husband is very anxious due to his breathing condition and it has been advised to myself that the constant

change doesn't help him, the respiratory team have said. So where possible, the same carers that he trusts would be good. I understand sometimes it can't be helped but lately we have had many changes.

Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & Canterbury

Thank you for your review, its much appreciated. We always try to keep the team as consistent as possible, and as explained we only need to add other members to cover sickness and holidays. We will pass the comments on to the care team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Vibrant Home Care Thanet & Canterbury Reviews (3)

8.5

Vibrant Home Care Thanet & Canterbury has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Vibrant Home Care Thanet & Canterbury has 3 reviews.

Order by:

Total of 3, showing 1-3

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Vibrant Home Care Thanet & Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Vibrant Home Care Thanet & Canterbury is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Vibrant Home Care Thanet & Canterbury is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.