Vibrant Home Care Thanet & Canterbury

Kent Innovation Centre, Millennium Way, Westwood, Broadstairs CT10 2QQ
Review Us
9.1 7 Reviews
  • Vibrant Home Care Thanet & Canterbury, Broadstairs
Show Vibrant Home Care Thanet & Canterbury on the Map
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Azure Care
Azure Care
9.7
Member Logo
Home Care Providers belonging to Consultus Care & Nursing
Consultus Care & Nursing
9.6

Care Provided by Vibrant Home Care Thanet & Canterbury

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Fees vary depending on the type of package required.
Quote on request

Contact Vibrant Home Care Thanet & Canterbury to get a personalised quote.

Contact Vibrant Home Care Thanet & Canterbury to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Laura Horne (Registered Manager)
Are you the Owner/Manager of Vibrant Home Care Thanet & Canterbury? View your Advertising Options

Vibrant Home Care Thanet & Canterbury Reviews (7)

9.1

Vibrant Home Care Thanet & Canterbury has a Review Score of 9.1 (9.050) out of 10, based on 6 reviews in the last 2 years.
Over all time Vibrant Home Care Thanet & Canterbury has 7 reviews.

Overall Experience
  • 3
  • 3
  • 1
  • 0
  • 0
Date Published
  • 7
  • 4
  • 5
  • 6
  • 1
Reviewer Connection to Vibrant Home Care Thanet & Canterbury
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 7, showing 1-7
Review from Katie C (Daughter of Client) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers who look after my father were wonderful. They looked after him for 3 months until his death, and in that time they were always pleased to see him, showed him great compassion and dignity and had a laugh with him also. They were also very kind to my mother and kept her morale boosted at the
tricky times. It takes a special person to be a carer for the elderly, and the team from Vibrant Home Care were fantastic. We were so lucky to have them. I would definitely recommend them to others who need home carers. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stuart W (Son of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the care staff have been great in supporting my Mother. They have all shown care, respect and empathy and have been very friendly and communicated as necessary. Thank you for looking after her so well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Janet W (Client) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care services I receive is reliable and supportive. The staff are great and always go that extra mile to ensure good service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ann B (Wife of Client) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from G G (Husband of Client) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers that look after my wife are the best. 3 carers in particular we could be lost without them and you should be very very proud of them. Brilliant people.
Reply from Anthony Faseha, Director at Vibrant Home Care Thanet & CanterburyThankyou for your wonderful feedback. it is great to hear such appreciation for our hardworking staff. Thankyou
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P W (Husband of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vibrant personnel looked after my wife from 01/12/2023 until her death on 13/12/2023. There were three visits of two-person teams per day. Without exception, all the individuals were professional in their approach and were caring and sympathetic to the patient. Usually, one of the team was more experienced
than the other. But they all treated my wife with dignity and as an individual and always did their best to minimise any discomfort when carrying out their duties. It was a pleasure to have them visit us.
Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & CanterburyThank you so much for such a lovely review we will make sure we pass the kind words on to the whole team. It was a pleasure to care for your wife, she was a lovely lady.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K S (Wife of Client) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall the service provided by Vibrant is good. My husband has a lot of medical problems and is a very complex case. It would be more advantageous for there not to be so many changes to carers. My husband is very anxious due to his breathing condition and it has been advised to myself that the constant
change doesn't help him, the respiratory team have said. So where possible, the same carers that he trusts would be good. I understand sometimes it can't be helped but lately we have had many changes.
Reply from Heather Loft, Registered Manager at Vibrant Home Care Thanet & CanterburyThank you for your review, its much appreciated. We always try to keep the team as consistent as possible, and as explained we only need to add other members to cover sickness and holidays. We will pass the comments on to the care team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.050)

Overview of Review Score

The Review Score of 9.1 (9.050) out of 10 for Vibrant Home Care Thanet & Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for Vibrant Home Care Thanet & Canterbury is calculated as follows: ( (17 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 32 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Vibrant Home Care Thanet & Canterbury is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 = 4.55
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Vibrant Home Care Thanet & Canterbury

What Type of Services does Vibrant Home Care Thanet & Canterbury offer?

Vibrant Home Care Thanet & Canterbury offers Home Care.

How many Carers does Vibrant Home Care Thanet & Canterbury employ?

Vibrant Home Care Thanet & Canterbury employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Vibrant Home Care Thanet & Canterbury to verify any information. View our terms and conditions. Vibrant Home Care Thanet & Canterbury has an Basic Service - more info.