Visiting Angels Warwickshire

Unit 6 Ardent Court, William James Way, Henley-in-Arden B95 5GF
Review Us
9.8 41 Reviews
  • Visiting Angels Warwickshire, Henley-in-Arden
Providing exceptional home care services in Warwickshire, Stratford-Upon-Avon, Redditch, Solihull and surrounding areas, Visiting Angels are the first carer-centric care provider who ensure that their caregivers are looked after and rewarded well for the essential services they provide.

When caregivers are treated well by their employers they develop loyalty reducing staff turnover and ensuring consistency of care for the clients. Clients also get to choose their caregiver and build a trusting relationship with them.
Show Visiting Angels Warwickshire on the Map

Care Provided by Visiting Angels Warwickshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35

Each client is unique in their needs and preferences for care and support services. We will carry out a full assessment, free of charge, and discuss in detail the outcomes to be achieved and the best fit for days and times of visits. This will be followed by an 'introduce your caregiver' meeting to ensure client is happy with the choice of caregiver.

The price(s) shown are provided by the agency. Contact Visiting Angels Warwickshire for full pricing details and T&Cs.

Contact Visiting Angels Warwickshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Visiting Angels Warwickshire to get a personalised quote.

Good to Know

Owner

  • Ardis Services Ltd
  • Privately Owned

Person in Charge

  • Surjit Virk (MD / Registered Manager)

Visiting Angels Warwickshire Reviews (41)

9.8

Visiting Angels Warwickshire has a Review Score of 9.8 (9.840) out of 10, based on 24 reviews in the last 2 years.
Over all time Visiting Angels Warwickshire has 41 reviews.

Overall Experience
  • 38
  • 3
  • 0
  • 0
  • 0
Date Published
  • 41
  • 8
  • 13
  • 24
  • 17
Reviewer Connection to Visiting Angels Warwickshire
  • 14
  • 13
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Marion G (Client) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the service I receive. Always treat me with dignity and respect, just like a member of the family. Has given me the confidence to go out weekly with the support of Visiting Angels. Very happy overall.
Reply from Surjit Virk, Managing Director at Visiting Angels WarwickshireThank you for your kind words, it's great to know we are achieving the high-quality care and support we set out to deliver. Knowing our services are having a positive impact on your life is invaluable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Visiting Angels Warwickshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Visiting Angels Warwickshire is calculated as follows: ( (124 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 144 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Warwickshire is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

Surj

Surj Virk

Job Title: MD/Registered Manager Joined: 2022

I have seen the high turnover of care staff and the impact this has on the people receiving care, constantly being cared for by different people, not knowing who is going to turn up and how much they will know about the support that needs to be provided and unable to build any meaningful relationship with the caregivers. I want to provide a consistent, caring and safe service to the individuals we are supporting and this is why I joined Visiting Angels, to be carer centric! I want to empower my caregivers to value themselves and the work they do and to be recognised for the difference they make to people's lives by dealing with issues like poor pay, lack of training and support and feeling undervalued recognising the worth of our Angels."

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Warwickshire to verify any information. View our terms and conditions. Visiting Angels Warwickshire has an Enhanced Service - more info.