Primrose Healthcare Solutions Services

Office 6792, 321-323 ICON Offices, High Road, Chadwell Heath, Romford RM6 6AX
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9.2 5 Reviews
  • Primrose Healthcare Solutions Services, Romford
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £18 – £28

Our fee is based on assessment, depending on the type of care.
First week fee will be based on our lowest price for the type of care as a welcome bonus.

These prices are only a guideline, please contact Primrose Healthcare Solutions Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Primrose Healthcare Solutions Services Ltd

Person in charge

  • Jacqueline Bweyame (Manager)
Are you the Owner/Manager of Primrose Healthcare Solutions Services? View your Advertising Options

Primrose Healthcare Solutions Services Reviews (5)

9.2

Primrose Healthcare Solutions Services has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years.
Over all time Primrose Healthcare Solutions Services has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 2
  • 2
  • 3
  • 2
Reviewer Connection to Primrose Healthcare Solutions Services
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Charles T (Relative of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are just too fantastic. The carers who attended my uncle are very very professional, kind and very friendly.
They know their job inside out and they were jolly good to be with. At a point I asked the carer whether she knew my uncle before or somewhere. Kudos to the company. It shows your carers
were well trained.
Please keep up the good work.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bode A (Son of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care rendered here is topnotch, they cared for my dad till he passed on due to old age.
They are always on time to administer his drugs.
They are very cheerful as my dad is always happy when the carers are around him. He never complains which I believe is customer satisfaction.
Great company
to deal with and put your trust in them, they will deliver the way you want it.
Keep it up.
Reply from Lade Wosika, Director at Primrose Healthcare Solutions Services

Many thank for this review. It is our duty to care and give highest support where possible. We appreciate the review and we will continue to do our best.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C N (Brother of Client) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff know about health needs and personal preferences.
They regularly check and involve my family in decisions about care for my brother and the treatment they give you transparency.
Staff made sure my brother got the right food and drink he needed and the personal care of my brother was immaculate.
Reply from Primrose Healthcare Solutions Limited, Director at Primrose Healthcare Solutions Services

Many thanks for this wonderful review. I am glad that our care team were able to make a difference and meet your uncle's needs. It is the responsibility of the team to discharge their duties effectively and efficiently.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A L (Daughter of Client) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff very professional and caring. They are always ready to listen to my concerns, it is never too much for them, although I'm sure they are very busy. I feel they really care about my dad and are so flexible about helping me organise care for his appointments. I live in a different
part of the country to my dad. It was becoming difficult to think how to negotiate his needs but at present having carers twice a week is enabling him to live in his own flat.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sammy S (Daughter of Client) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Primrose Healthcare Solutions are professionals, and their presence brightens Mum's day. We enjoy working with the friendly staff who are patient to ensure Mum recovers well is fascinating. They clean the house during their routines and even made friends with our dog.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for Primrose Healthcare Solutions Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Primrose Healthcare Solutions Services is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Primrose Healthcare Solutions Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Primrose Healthcare Solutions Services

What Type of Services does Primrose Healthcare Solutions Services offer?

Primrose Healthcare Solutions Services offers Home Care.

How many Carers does Primrose Healthcare Solutions Services employ?

Primrose Healthcare Solutions Services employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Primrose Healthcare Solutions Services to verify any information. View our terms and conditions. Primrose Healthcare Solutions Services has an Basic Service - more info.