Care Provided by Joyous
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The fees are based according to complexity of the individual's needs and the care that is required
The price(s) shown are provided by the agency. Contact Joyous for full pricing details and T&Cs.
Contact Joyous to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Joyous Ltd
- Private Owned
Person in charge
- Joice Kapesa (Registered Manager)
Are you the Owner/Manager of Joyous?View your Advertising Options
Joyous Reviews (6)
Over all time Joyous has 6 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Joyous
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Review from Grace A (Wife of Client) published on 20 March 2024 Submitted via Website•
Overall Experience
I can’t say enough good things about this care agency. From the moment I contacted them, they were responsive and accommodating. I was blown away by the level of professionalism displayed by the carers. The entire team is very caring and dedicated to providing the best service possible, and it...
I can’t say enough good things about this care agency. From the moment I contacted them, they were responsive and accommodating. I was blown away by the level of professionalism displayed by the carers. The entire team is very caring and dedicated to providing the best service possible, and it shows in every interaction. I highly recommend them to anyone in need of their services.
Review from Kuda R (Son of Client) published on 12 March 2024 Submitted via Website•
Overall Experience
I want to give a big shout-out to Joyous Home Care for being there for my mom, who's dealing with dementia. They've been amazing! The staff are like angels – so kind and patient. They really get my mom and treat her with so much love. The folks at Joyous make everything easy for us. They're...
I want to give a big shout-out to Joyous Home Care for being there for my mom, who's dealing with dementia. They've been amazing! The staff are like angels – so kind and patient. They really get my mom and treat her with so much love. The folks at Joyous make everything easy for us. They're organised and always on top of things, which takes a load off our minds. And they're super respectful to my mom, always treating her like the special person she is. I can't stress enough how much Joyous Home Care means to us. They're worth every penny and then some. If you're in a similar situation, trust me, Joyous is the way to go. Big thanks to them for all they do!
↩Reply from Joy Kapesa, Manager at Joyous
It's a pleasure to have such positive feedback, we treasure the opportunity to support your mum. We're thankful for your input and working collaboratively with us to achieve such great outcomes for your mum.
Review from Eunice T (Sister of Client) published on 12 March 2024 Submitted via Website•
Overall Experience
Joyous Care is an amazing service, they provided care for my brother. The staff are extremely professional and friendly. My brother absolutely praises the staff for their amazing input. I would highly recommend Joyous Care to anyone who requires care.
Joyous Care is an amazing service, they provided care for my brother. The staff are extremely professional and friendly. My brother absolutely praises the staff for their amazing input. I would highly recommend Joyous Care to anyone who requires care.
↩Reply from Joy Kapesa, Manager at Joyous
Thank you for the great recommendation that Joyous Care is doing great work. We appreciate you taking the time to leave a review of our services.
Review from C D (Client / Service User) published on 12 March 2024 Submitted via Website•
Overall Experience
When I was ill with mental health and incapable of taking care of myself Joyous Care took care of me. They helped with money management, and food and clothes shopping. They ensured that I was well taken care of.
When I was ill with mental health and incapable of taking care of myself Joyous Care took care of me. They helped with money management, and food and clothes shopping. They ensured that I was well taken care of.
↩Reply from Joy Kapesa, Manager at Joyous
Thank you for choosing Joyous Care and believing in us in taking care of your needs. We look forward to continuing our support
Review from Sammy T (Granddaughter of Client) published on 11 March 2024 Submitted via Website•
Overall Experience
Joyous Care has been a lifeline for my grandmother, providing exceptional and personalised care. The team's compassion and professionalism stand out, with caregivers going above and beyond to ensure her comfort. The tailored care plan reflects their attention to detail, and the genuine connections...
Joyous Care has been a lifeline for my grandmother, providing exceptional and personalised care. The team's compassion and professionalism stand out, with caregivers going above and beyond to ensure her comfort. The tailored care plan reflects their attention to detail, and the genuine connections formed with my grandmother have added immense value to her daily life. Joyous Care's responsiveness, open communication, and transparent approach have fostered trust and reliability. The staff's professionalism, from caregivers to management, is commendable. I wholeheartedly recommend Joyous Care for their outstanding services, which have significantly improved my grandmother's quality of life.
↩Reply from Joy Kapesa, Manager at Joyous
Thank you for your kind words that the team at Joyous Care have been doing a great job in looking after your grandmother with compassion and good professionalism. We strive to continue working with you and your family, it's wonderful hearing such kind words and the team are greatly appreciative.
Review from N M (Client / Service User) published on 11 December 2023 Submitted via Postal Card•
Overall Experience
Carer is always on time and is efficient.
Has a good knowledge of my condition.
Has a good knowledge of my condition.
Is aware of my concerns and is always careful and gentle in administrating my care needs.
Carer is always on time and is efficient.
Has a good knowledge of my condition.
Has a good knowledge of my condition.
Is aware of my concerns and is always careful and gentle in administrating my care needs.
↩Reply from Joy Kapesa, Manager at Joyous
We are very happy that you are pleased with the services we offer to you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 September 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Joyous.
Accreditations
There are no accreditations posted yet for Joyous.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Joyous
How many Carers does Joyous employ?
Joyous employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Joyous to verify any information. View our terms and conditions. Joyous has a Basic Service -what a Basic Service includes.