Joyous

27-37 Station Road, Hayes UB3 4DX
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6 Reviews
  • Joyous, Hayes
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Care Provided by Joyous

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £40

The fees are based according to complexity of the individual's needs and the care that is required

These prices are only a guideline, please contact Joyous to find out the exact price for your requirements.

Contact Joyous to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Contact Joyous to get a personalised quote.

Good to Know

Owner

  • Joyous Ltd
  • Privately Owned

Person in Charge

  • Joice Kapesa (Registered Manager)
Are you the Owner/Manager of Joyous? View your Advertising Options

Joyous Reviews (6)

Over all time Joyous has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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Reviewer Connection to Joyous
  • 2
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Total of 6, showing 1-6
Review from Grace A (Wife of Client) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t say enough good things about this care agency. From the moment I contacted them, they were responsive and accommodating. I was blown away by the level of professionalism displayed by the carers. The entire team is very caring and dedicated to providing the best service possible, and it shows
in every interaction. I highly recommend them to anyone in need of their services.
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  • Treated with Dignity
  • Value for Money
Review from Kuda R (Son of Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to give a big shout-out to Joyous Home Care for being there for my mom, who's dealing with dementia. They've been amazing! The staff are like angels – so kind and patient. They really get my mom and treat her with so much love. The folks at Joyous make everything easy for us. They're organised
and always on top of things, which takes a load off our minds. And they're super respectful to my mom, always treating her like the special person she is. I can't stress enough how much Joyous Home Care means to us. They're worth every penny and then some. If you're in a similar situation, trust me, Joyous is the way to go. Big thanks to them for all they do!
Reply from Joy Kapesa, Manager at JoyousIt's a pleasure to have such positive feedback, we treasure the opportunity to support your mum. We're thankful for your input and working collaboratively with us to achieve such great outcomes for your mum.
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Review from Eunice T (Sister of Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Joyous Care is an amazing service, they provided care for my brother. The staff are extremely professional and friendly. My brother absolutely praises the staff for their amazing input. I would highly recommend Joyous Care to anyone who requires care.
Reply from Joy Kapesa, Manager at JoyousThank you for the great recommendation that Joyous Care is doing great work. We appreciate you taking the time to leave a review of our services.
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Review from C D (Client) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I was ill with mental health and incapable of taking care of myself Joyous Care took care of me. They helped with money management, and food and clothes shopping. They ensured that I was well taken care of.
Reply from Joy Kapesa, Manager at JoyousThank you for choosing Joyous Care and believing in us in taking care of your needs. We look forward to continuing our support
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Review from Sammy T (Granddaughter of Client) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Joyous Care has been a lifeline for my grandmother, providing exceptional and personalised care. The team's compassion and professionalism stand out, with caregivers going above and beyond to ensure her comfort. The tailored care plan reflects their attention to detail, and the genuine connections formed
with my grandmother have added immense value to her daily life. Joyous Care's responsiveness, open communication, and transparent approach have fostered trust and reliability. The staff's professionalism, from caregivers to management, is commendable. I wholeheartedly recommend Joyous Care for their outstanding services, which have significantly improved my grandmother's quality of life.
Reply from Joy Kapesa, Manager at JoyousThank you for your kind words that the team at Joyous Care have been doing a great job in looking after your grandmother with compassion and good professionalism. We strive to continue working with you and your family, it's wonderful hearing such kind words and the team are greatly appreciative.
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Review from N M (Client) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer is always on time and is efficient.
Has a good knowledge of my condition.
Is aware of my concerns and is always careful and gentle in administrating my care needs.
Reply from Joy Kapesa, Manager at JoyousWe are very happy that you are pleased with the services we offer to you.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Joyous

How many Carers does Joyous employ?

Joyous employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Joyous to verify any information. View our terms and conditions. Joyous has an Basic Service - more info.