Right at Home (Bromsgrove Redditch & Droitwich)

4 West Court, Saxon Business Park, Hanbury Road, Stoke Prior, Bromsgrove B60 4AD
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9.9 21 Reviews
  • Right at Home (Bromsgrove Redditch & Droitwich), Bromsgrove
Right at Home delivers high quality home care to elderly and disabled adults in order to help them remain independent in their own homes, and provides peace of mind for their families - whether it be just a little help that's needed around the house, some companionship, a meal to be prepared, or perhaps help with bathing or dressing.

Right at Home carefully select CareGivers for their compassion and empathy, taking on people with the most caring nature and then training them to the highest standards. Continuity of care is extremely important through unrushed, minimum one hour visits built around a client’s individual needs. CareGivers are introduced to each client, and meaningful and lasting relationships are as important as performing the necessary tasks.

Care Provided by Right at Home (Bromsgrove Redditch & Droitwich)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £35 – £39

Please phone to discuss rates for shorter calls

These prices are only a guideline, please contact Right at Home (Bromsgrove Redditch & Droitwich) to find out the exact price for your requirements.

Contact Right at Home (Bromsgrove Redditch & Droitwich) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Right at Home (Bromsgrove Redditch & Droitwich) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Wendy Chambers (Registered Manager)

Right at Home (Bromsgrove Redditch & Droitwich) Reviews (21)

9.9

Right at Home (Bromsgrove Redditch & Droitwich) has a Review Score of 9.9 (9.867) out of 10, based on 18 reviews in the last 2 years.
Over all time Right at Home (Bromsgrove Redditch & Droitwich) has 21 reviews.

Overall Experience
  • 19
  • 2
  • 0
  • 0
  • 0
Date Published
  • 21
  • 3
  • 6
  • 18
  • 3
Reviewer Connection to Right at Home (Bromsgrove Redditch & Droitwich)
  • 8
  • 7
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Olivia G (Sister of Client) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the service Right at Home are providing for my brother. He seems very happy which is nice to see. I have no problems whatsoever.
Reply from Mark Appleton, Director at Right at Home (Bromsgrove Redditch & Droitwich)Thank you for your review - I look forward to seeing your brother every week.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Right at Home (Bromsgrove Redditch & Droitwich) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Right at Home (Bromsgrove Redditch & Droitwich) is calculated as follows: ( (99 Excellents x 5) + (9 Goods x 4) ) ÷ 108 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Right at Home (Bromsgrove Redditch & Droitwich) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.95
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (10)

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Meet the Team (2)

Mark

Mark Appleton

Job Title: Managing Director Joined: 2022

Our Managing Director and business owner, Mark Appleton, is new to the Right at the Home network but has gained a lot of experience supporting the elderly over the years through other parts of his working life.


“I am passionate about being a quality service provider as well as an employer of choice”, Mark explains. “Every measure of how the business runs is based on ’is this the level of care my Dad would have wanted or ’is the way I would want to be treated as an employee and I am sure that this is how we are seen. I am determined that our team will provide the best care across Bromsgrove, Redditch, Droitwich and the surrounding areas. To achieve that, we are recruiting and retaining the very best CareGivers. We have a rigorous recruitment programme, great induction and training and provide a professional but fun support to all our staff. This will cascade down to the care that our CareGivers provide.


“We will strive to provide the very best care, making a difference every day. We will always aim to keep Clients safe, secure and supported in their own homes at all times, ensuring that they and their loved ones are informed of any changes, and we respond to requests swiftly.

Wendy

Wendy Chambers

Job Title: Registered Manager Joined: 2023

Wendy has an enormous amount of experience working in care. Like many people, she wasn’t sure what she wanted to do when she left school. She had cared for her Mum for a few years until her dad took over as the primary carer, and she was at a loss as to what she wanted to do. She applied for jobs and was offered an interview at a local hospital. She went for the interview and has never looked back.


That initial taste of working in health and social care has led to a long career in the sector, working in various care settings, from secure units to homecare services, and she has never lost my love for it.


She is passionate about supporting people with dignity and respect, striving always to listen and improve Clients’ well-being by respecting their wishes and being committed to supporting our CareGivers so that they can, in turn, deliver the highest quality care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bromsgrove Redditch & Droitwich) to verify any information. View our terms and conditions. Right at Home (Bromsgrove Redditch & Droitwich) has an Enhanced Service - more info.