Mercie Grace

My elderly mother has had a number of care providers of the last twelve months, but the team from Mercie Grace are head and shoulders above the rest! They have, since April 2025 shown my Mum the highest levels of care! I highly recommend them, they are out of this world!

My mum has dementia and can be very difficult most of the time but the patience and care the carer's show her is wonderful. I have had lots of communication with Thelma and she is like my guardian angel, she goes above and beyond! Thank you to all the staff that do an amazing job under very difficult circumstances.

Please do not use these carers if your parent has Dementia, I do not believe they are trained in this area to look after and care for a loved one. Although there are a couple of ladies who did try the majority have no empathy. Luckily we are a caring loving family and managed to get the carers changed after four weeks which was far too long. It makes me sad to think somebody with no one would have them looking after and so-called caring for them.