Hartwig Care Ltd - Hertfordshire

Unit 27A, WelTech Business Centre, Ridgeway, Welwyn Garden City AL7 2AA
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9.7 22 Reviews
  • Hartwig Care Ltd - Hertfordshire, Welwyn Garden City
Hartwig Care Hertfordshire is a domiciliary care agency that provides personalised and flexible care services to people who need support in their own homes.

They offer a range of services, such as personal care, domestic help, companionship, medication assistance, dementia care, live-in care and more. The aim is to help clients maintain their independence, dignity and quality of life.

The team of trained and compassionate carers are committed to delivering high-quality care that meets the individual needs and preferences of clients. They work closely with clients, their families and other professionals to ensure that they provide the best possible care.

Hartwig Care Hertfordshire is registered with the Care Quality Commission and follows their standards and regulations. They are also members of the United Kingdom Homecare Association and adhere to their code of practice. Hartwig Care Hertfordshire is proud to be a trusted and reliable home care provider in the Hertfordshire area.

Care Provided by Hartwig Care Ltd - Hertfordshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £23.87
  • Hourly Visiting Care Fees: from £35.80
  • Weekly Live-in Care Fees: from £1857.50

Hartwig is committed to providing high-quality care services at reasonable prices in the greater London area. Our prices reflect our respect for our care workers, who receive the London Living wage and compensation for their travel time and expenses.


We also invest in a team of dedicated care managers and support staff who work from our Camden offices and other locations to ensure the best possible care and support for our clients.


Furthermore, our prices include the cost of maintaining the latest software that guarantees the safety of our service users and allows their relatives to monitor their well-being.


Our fees are not fixed and depend on the type and extent of care that you require. Therefore, we cannot give you a quote without first conducting a thorough assessment of your situation and needs. We hope you understand that this is necessary to provide you with the best possible service and care.


New Service – Couples Care


Further details available upon request

The price(s) shown are provided by the agency. Contact Hartwig Care Ltd - Hertfordshire for full pricing details and T&Cs.

Contact Hartwig Care Ltd - Hertfordshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Hartwig Care Ltd - Hertfordshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Carlos Dias (Registered Manager)

Hartwig Care Ltd - Hertfordshire Reviews (22)

9.7

Hartwig Care Ltd - Hertfordshire has a Review Score of 9.7 (9.717) out of 10, based on 16 reviews in the last 2 years.
Over all time Hartwig Care Ltd - Hertfordshire has 22 reviews.

Overall Experience
  • 20
  • 2
  • 0
  • 0
  • 0
Date Published
  • 22
  • 3
  • 5
  • 16
  • 6
Reviewer Connection to Hartwig Care Ltd - Hertfordshire
  • 10
  • 5
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from David D (Son of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Hartwig Care for many months. They have always provided great reliable service and friendly caring and knowledgeable staff. Been invaluable looking after my dad who really sings their praises.
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - HertfordshireThank you for sharing your positive experience with Hartwig Care. We truly appreciate your feedback and are delighted to hear that our services have been reliable and that our staff members have been friendly, caring, and knowledgeable. It's heart-warming to know that we've been able to make a difference in your dad's well-being. If you have any further comments or need assistance, please feel free to reach out to us. We remain committed to providing exceptional care and support to our clients and their families.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bridget J (Daughter of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my 95-year-old mother. Very friendly and helpful carers who look after her very well and communicate any issues or problems immediately. Nothing is too much trouble for them. Would thoroughly recommend.
Reply from Sareena Jordamovic, Business Manager at Hartwig Care Ltd - HertfordshireThank you for sharing your heartfelt feedback about Hartwig Care. We deeply appreciate your kind words and are delighted to hear that our team has been providing excellent care for your mother. Our friendly and helpful carers take pride in looking after her well-being and promptly addressing any issues or concerns. At Hartwig Care, we believe that no task is too much trouble when it comes to ensuring the comfort and safety of our clients. Your recommendation means a lot to us, and we remain committed to delivering exceptional care. If you ever need further assistance, please don't hesitate to reach out to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Hartwig Care Ltd - Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.817 for Hartwig Care Ltd - Hertfordshire is calculated as follows: ( (78 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 93 Ratings = 4.817
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Hartwig Care Ltd - Hertfordshire is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (2)

Maria

Maria Obasi

Job Title: Operations Manager Joined: 2025

Maria Obasi is a results-driven Operations Manager with a proven track record of optimising business processes, enhancing team performance, and driving operational excellence. With over 10 years of experience in managing cross-functional teams and streamlining workflows, she brings a strategic mindset and hands-on leadership to every challenge.


Her expertise spans supply chain management, process improvement, budgeting, and stakeholder engagement. Maria is known for her ability to identify inefficiencies, implement scalable solutions, and foster a culture of continuous improvement. She thrives in dynamic environments and is passionate about aligning operational strategies with broader business goals.


A strong communicator and collaborator, she works closely with senior leadership to ensure seamless execution of projects and initiatives. Her commitment to quality, efficiency, and innovation has consistently delivered measurable results across diverse sectors.


Outside of work, Maria is an advocate for professional development and enjoys mentoring emerging leaders in operations and project management.

Carlos

Carlos Dias

Job Title: Registered Manager Joined: 2026

Carlos is an accomplished Registered Manager with extensive experience leading high-quality care services and driving excellence across all areas of practice. With a strong commitment to person-centred care, Carlos ensures that service users receive compassionate, safe, and empowering support that promotes independence, dignity, and wellbeing.


Throughout his career, Carlos has successfully led diverse teams, fostering a positive and supportive culture that encourages professional growth and consistently delivers outstanding outcomes. He is highly skilled in compliance management, safeguarding, risk assessment, and quality assurance, ensuring that all services meet and exceed the standards set by the Care Quality Commission (CQC).


Carlos has a proven track record in implementing effective systems, improving operational efficiency, and developing robust care pathways tailored to individual needs. His leadership style is collaborative, transparent, and deeply values-driven, ensuring that staff feel supported and motivated to deliver their best work.


Passionate about continuous improvement, Carlos works closely with service users, families, professionals, and community partners to co-create meaningful support plans and enhance the overall service experience. His dedication, strategic insight, and unwavering focus on quality make him a trusted and respected leader within the health and social care sector.


I am also a strong supporter of the British Heart Foundation and Cancer Research UK. Giving back to the community and supporting life-changing research is something I truly care about, both personally and professionally.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hartwig Care Ltd - Hertfordshire to verify any information. View our terms and conditions. Hartwig Care Ltd - Hertfordshire has an Enhanced Service - more info.