Rooted Homecare

1 Elmfield Park, Bromley BR1 1LU
Review Us
8.5 2 Reviews
  • Rooted Homecare, Bromley

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25

These prices are only a guideline, please contact Rooted Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Rooted Health and Social Care Ltd

Person in charge

  • Esina Mswaka (Manager)
Are you the Owner/Manager of Rooted Homecare? View your Advertising Options
8.5

Rooted Homecare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Rooted Homecare has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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Reviewer Connection to Rooted Homecare
  • 1
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Total of 2, showing 1-2
Review from C W (Grandson of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Rooted Homecare for the past 1 ½ to be able to effectively help and take care of my grandfather now that he has become less mobile and more frail. I would like to pass my gratitude to all of the team at Rooted Care for the impeccable care and attention that they give my grandfather
every single day! They are extremely trustworthy and have certainly helped my grandfather live a more stable quality of life for the past 18 months and has certainly alleviated stress and workload on the immediate family. Their care and efforts is something that we appreciate and the care is something that we simply could not give my grandfather without the support of Rooted Homecare. Therefore in summary we are truly grateful for all of the support.
Reply from Alex Mswaka, Managing Director at Rooted Homecare

Thank you so much for your kind words and for taking the time to share your experience with Rooted Homecare. We are truly honoured to have been entrusted with the care of your grandfather over the past 18 months. Our team takes great pride in delivering compassionate, reliable, and person-centred care, and it means a lot to hear that our support has made a positive difference to both your grandfather's quality of life and your family's peace of mind. We will be sure to pass on your gratitude to all the carers involved, as feedback like this is what inspires us to continue going above and beyond every day. With thanks and warm regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Suzie C (Daughter of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so lucky to have found Rooted Homecare to support our dad. They provide truely individualised care to dad meeting his every needs, whether it's going for a walk or a drive, taking him shopping or to medical appointments and advising when additional medical care is needed.
The care is always
provided with the utmost respect for dad and often with a lot of humour as well. Dad is very happy with the support he gets - we carn't recommend them highly enough.
Reply from Alex Mswaka, Managing Director at Rooted Homecare

Thank you so much for your lovely words about the care your dad receives. We are delighted to know that our team can support him not only with his daily needs but also with activities that bring joy and independence, such as walks, drives, shopping, and outings. It's wonderful to hear that the respect, humour, and companionship our carers provide have made such a positive difference for your dad. Your feedback means the world to us, and we will be sure to share it with the whole team who support him. We feel very fortunate to be part of your dad's journey and to work alongside you as a family. With warm regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Rooted Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Rooted Homecare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rooted Homecare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Rooted Homecare

What Type of Services does Rooted Homecare offer?

Rooted Homecare offers Home Care.

How many Carers does Rooted Homecare employ?

Rooted Homecare employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rooted Homecare to verify any information. View our terms and conditions. Rooted Homecare has an Basic Service - more info.