The Forge Support Services

Unit B, Suite 4, Mollison House, 43 Aden Road, Ponders End, Enfield EN3 7SY
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7.8 1 Review
  • The Forge Support Services, Enfield
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Good to Know

Person in charge

  • Peter Acheampong (Manager)
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The Forge Support Services Reviews (1)

7.8

The Forge Support Services has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time The Forge Support Services has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to The Forge Support Services
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Total of 1, showing 1-1
Review from Anne W (Daughter of Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I called The Forge Support in desperation when both my parents needed care in the home 2 years ago. My father had cancer and my mum was suffering from dementia and my dad was unable to care for her. They sent a team who fitted extremely well and despite typical early resistance , my dad came to realise
that they were there to help. When my dad passed, they took over 24 hour care for my mum. The whole team were wonderful, caring people but I would especially like to mention one carer in particular who treated both mum and dad like they were her own parents and two other carers who spent a lot of time with both of them. The staff in the office were always professional and understanding when I asked them to do anything extra and extremely sympathetic and caring when my mum eventually passed.


This is a genuine review from a very grateful daughter and I would not hesitate to recommend this family run care service to anyone who is looking for care in the home for a relative.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for The Forge Support Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for The Forge Support Services is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Forge Support Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Forge Support Services

What Type of Services does The Forge Support Services offer?

The Forge Support Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Forge Support Services to verify any information. View our terms and conditions. The Forge Support Services has an Basic Service - more info.