Care Provided by Big Hearts Recruitment Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Big Hearts Recruitment Ltd to get a personalised quote
Prices vary depending on service required
Please contact office for more details.
The price(s) shown are provided by the agency. Contact Big Hearts Recruitment Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Big Hearts Recruitment Ltd
- Private Owned
Person in charge
- Elizabeth Phillips (Registered Manager)
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Big Hearts Recruitment Ltd Reviews (6)
8.6
Big Hearts Recruitment Ltd has a Review Score of 8.6 (8.611) out of 10, based on 6 reviews in the last 2 years.
Over all time Big Hearts Recruitment Ltd has 6 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Big Hearts Recruitment Ltd
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Review from Louise M (Wife of Client) published on 16 January 2025 Submitted via Postal Card•
Overall Experience
Every one of the carers, who care for my husband, arrives on time, happy and cheerful and makes my husband feel at ease. They work well alongside our live-in carer, showing respect at letting him take the lead. They are well-trained and are kind and caring and respectful at all times. If there's...
Every one of the carers, who care for my husband, arrives on time, happy and cheerful and makes my husband feel at ease. They work well alongside our live-in carer, showing respect at letting him take the lead. They are well-trained and are kind and caring and respectful at all times. If there's ever a problem there is always someone to call to ask. The manager and staff always go out of their way to help sort any problems out.
↩Reply from Elizabeth Phillips, Registered Manager at Big Hearts Recruitment Ltd
Thank you for sharing your experience! We truly appreciate your thoughtful words and feedback. We're thrilled to hear that our carers are providing timely and respectful care, working seamlessly with your live-in carer.
Review from Terry W (Wife of Client) published on 16 January 2025 Submitted via Postal Card•
Overall Experience
We are pleased with the care given to my husband by your carers. They are all cheerful, friendly and professional. They all give the care required and we are very satisfied.
We are pleased with the care given to my husband by your carers. They are all cheerful, friendly and professional. They all give the care required and we are very satisfied.
↩Reply from Elizabeth Phillips, Registered Manager at Big Hearts Recruitment Ltd
Thank you for your lovely feedback. We're delighted to hear that you're satisfied with the care our team provides and that their cheerful, friendly and professional approach meets your expectations.
Review from Valerie J (Client / Service User) published on 13 January 2025 Submitted via Postal Card•
Overall Experience
I have care morning and evening. I cannot fault them. Good timekeeping.
I have care morning and evening. I cannot fault them. Good timekeeping.
↩Reply from Elizabeth Phillips, Registered Manager at Big Hearts Recruitment Ltd
Thank you for your kind words and positive feedback about the care you're receiving. It's wonderful to hear that you are pleased with the service, especially regarding timekeeping and consistency.
Review from M F (Brother of Client) published on 6 January 2025 Submitted via Postal Card•
Overall Experience
Generally very good service. Timekeeping of carers could be better but I realise they sometimes have a distance to travel between clients. Occasionally have to contact the office to remind them to send female carers (except for 2 males) as my sister does not like male carers washing and dressing...
Generally very good service. Timekeeping of carers could be better but I realise they sometimes have a distance to travel between clients. Occasionally have to contact the office to remind them to send female carers (except for 2 males) as my sister does not like male carers washing and dressing her.
Review from Stephen B (Husband of Client) published on 6 January 2025 Submitted via Postal Card•
Overall Experience
To have carers is a provision which we appreciate. They provide the support of a third person in practical and moral needs. Personal needs could become onerous but these are lifted by the cheerful and willing assistance which they provide.
To have carers is a provision which we appreciate. They provide the support of a third person in practical and moral needs. Personal needs could become onerous but these are lifted by the cheerful and willing assistance which they provide.
Review from T T (Client / Service User) published on 6 January 2025 Submitted via Postal Card•
Overall Experience
2 carers very good. Rest wash up, don't dry items. Got to remind them to refill kettle and empty waste bin.
2 carers very good. Rest wash up, don't dry items. Got to remind them to refill kettle and empty waste bin.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 May 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Big Hearts Recruitment Ltd.
Accreditations
There are no accreditations posted yet for Big Hearts Recruitment Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Big Hearts Recruitment Ltd
How much does Big Hearts Recruitment Ltd cost?
The agency lists fees from £1,200 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Big Hearts Recruitment Ltd employ?
Big Hearts Recruitment Ltd employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Big Hearts Recruitment Ltd to verify any information. View our terms and conditions. Big Hearts Recruitment Ltd has a Basic Service -what a Basic Service includes.