Other Home Care Providers you may be interested in:
Home Care, £20-30 per hour - this depends on the level of care required.
Live in care, £1,200 /Week - this depends on the level of care required.
We understand that different situations require different solutions, so we are happy to talk through your options with you before deciding what service is best for you.
Ascentia Support Services Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Ascentia Support Services Ltd has 4 reviews.
Review from Monisha A (Daughter of Client) published on 21 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Saul S (Client) published on 17 April 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margarita C (Client) published on 24 June 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Celine Eno, Director / RM at Ascentia Support Services Ltd
Thanks so much for making time to leave us a review. This is quite motivating for me and all the care staff involved in your care. Our goal is to provide the highest quality of care to you as your satisfaction is our top priority. We are always striving to do better. Please do not hesitate to let us know if there is anything we can do to make your experience even better. We really care like family. Again thank you!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Matt C (Son of Client) published on 8 May 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Celine Eno, Director/ RM at Ascentia Support Services Ltd
It's always been our aim to deliver the highest quality of care and ensure client safety and satisfaction. This testimony is an attestation of our promise to provide person-centred care to meet the needs of your mum in a way that respects her choices, preferences and wishes.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.3 (9.250) out of 10 for Ascentia Support Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Ascentia Support Services Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ascentia Support Services Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 May 2023
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ascentia Support Services Ltd to verify any information. View our terms and conditions. Ascentia Support Services Ltd has a Basic Service – more info.
