Rehoboth Recruitment and Services Ltd

131 Trafalgar Street, Gillingham ME7 4RP
Review Us
6.3 2 Reviews
  • Rehoboth Recruitment and Services Ltd, Gillingham
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £18

Please contact us for further information.

These prices are only a guideline, please contact Rehoboth Recruitment and Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Rehoboth Recruitment Services Ltd

Person in charge

  • Atinuke Falaiye (Manager)
Are you the Owner/Manager of Rehoboth Recruitment and Services Ltd? View your Advertising Options

Rehoboth Recruitment and Services Ltd Reviews (2)

6.3

Rehoboth Recruitment and Services Ltd has a Review Score of 6.3 (6.250) out of 10, based on 2 reviews in the last 2 years.
Over all time Rehoboth Recruitment and Services Ltd has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Rehoboth Recruitment and Services Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Helen L (Daughter of Client) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager goes the extra mile to ensure excellent service for my mother.
They also advise on best practices to help us care for my mother.
Their staff is consistent which helps because she has dementia.
My mother has developed a good relationship with both her caregivers and has a good rapport
with them.
The manager staff are friendly and willing and ready to help in any way.
The whole organisation is supportive and very professional in their conduct.
They wear their uniform at all times and use their aprons and gloves.
We have contact details for the agency so are able to contact them directly when needed.
Reply from Atinuke Falaiye, Manager at Rehoboth Recruitment and Services Ltd

Thank you very much for your kind words and positive feedback regarding the care services we provided. We are thrilled to hear that you had a great experience and our team met your expectations; your satisfaction is our top priority. We truly appreciate you for taking the time to share your experience with us. We look forward to continuing to serve you, providing the best and safest care services.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanda H (Daughter-in-law of Client) published on 21 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have been finding that some of the carers that you are providing would rather sit in my mother's room and confine her there instead of trying to interact with the activities, we do need her doing the activities as this stimulates her mind and keeps her mobile. When we come to see her the carer wants
to be "in her pocket, so to speak"; instead of when mum has family come to see her, leaving her to them, they want to interrupt.
We would like them to get Mum out of her room more than they are doing and if they are given the option to go on a tour, then Mum needs to go. I do hope that this advice and help will be put to good use and that going forward things can only get better for Mum.
Reply from Mary Falaiye, Manager at Rehoboth Recruitment and Services Ltd

Thank you for taking the time to share your thoughts and concerns about the care provided to your mother.
I deeply appreciate your feedback, as it allows us to continually assess and enhance our services.
However, the review is a misrepresentation of the holistic care we give to your mum at the nursing home where she is.
Upon investigating your concerns, I discovered that the home Activity Coordinator's observations and impressions were based on just one day when your mother expressed a desire for a lie in her bed.
During my visit to the nursing home for investigation it was observed that your mum always participates in the activities in the home. In this light the home has since then queried the Activity Coordinator for giving out an inaccurate information. The nursing home also apologised on her behalf.
Regarding staff interactions, I have taken immediate steps to provide additional training and supervision. Our team recognizes the need for space during family visits and is dedicated to rectifying any lapses in this regard.
I want to express our gratitude for entrusting us with the care of your mother. We are fully committed to addressing the issues raised and implementing changes to improve her overall satisfaction and well-being.
I appreciate your partnership as we work together to enhance the quality of care provided to your mother.
Thank you once again for your valuable feedback.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 6.3 (6.250)

Overview of Review Score

The Review Score of 6.3 (6.250) out of 10 for Rehoboth Recruitment and Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.3 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.250 for Rehoboth Recruitment and Services Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 12 Ratings = 3.25
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rehoboth Recruitment and Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Rehoboth Recruitment and Services Ltd

What Type of Services does Rehoboth Recruitment and Services Ltd offer?

Rehoboth Recruitment and Services Ltd offers Home Care & Nursing Care.

How many Carers does Rehoboth Recruitment and Services Ltd employ?

Rehoboth Recruitment and Services Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rehoboth Recruitment and Services Ltd to verify any information. View our terms and conditions. Rehoboth Recruitment and Services Ltd has an Basic Service - more info.