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Carltonlima Care Ltd

Suite One, Store & Secure, Joyce House, 498 Blandford Road, Poole, Dorset BH16 5BN
Carltonlima Care Ltd, Poole

Carltonlima Care provides high quality, person centred care to clients in their own home. Their aim is to support clients to live as independently and relaxed as possible. The team is led by a Nurse Manager, who has a hands on approach to care and supporting the team.

Staff are motivated, kind and compassionate. They are trained to a very high standard and are continuously monitored and supported, to ensure...  

Care Provided by Carltonlima Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
Pricing correct as of April 2025.

Fees vary depending on length of visit. Please contact for more information and to discuss further.

The price(s) shown are provided by the agency. Contact Carltonlima Care Ltd for full pricing details and T&Cs.

Contact Carltonlima Care Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Lacey Travers (Manager)

Carltonlima Care Ltd Reviews (16)

9.7

Carltonlima Care Ltd has a Review Score of 9.7 (9.683) out of 10, based on 10 reviews in the last 2 years. Over all time Carltonlima Care Ltd has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from G T (Daughter of Client) published on 9 October 2025 Submitted via Website
Overall Experience

All carers who attended my father in his own home were reliable, professional and friendly.

I asked for their services for companionship while I was away on holiday, and to make sure he had eaten his meals that day.

On return from my holiday he said he was happy with them coming into his home and we would have continued with their services if the need had warranted it at that time.

Reply from Annie Syed, Director at Carltonlima Care Ltd

Thank you for taking the time to share your feedback. We're so pleased to hear that your loved one felt comfortable and happy with our carers. It's wonderful to know we could provide the reassurance you needed while you were away. Please don't hesitate to get in touch if we can be of help again in the future.

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Review from Dave G (Son of Client) published on 10 July 2025 Submitted via Website
Overall Experience
I am so glad that we found this company while looking for care for my elderly Mum who has dementia and other life changing ailments.
Nothing has been too much trouble for the team. They are very sympathetic towards Mum and, with their experience, have dealt with everything from dealing with Mum's day to day needs as well as answering any questions we have. They have also spoke with the GP on our behalf as well as social services.
I have absolute faith in them and would definitely recommend them to anyone needing a quality care company.

Thank you!

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Review from Katy C (Daughter-in-law of Client) published on 21 April 2025 Submitted via Website
Overall Experience

I can't recommend the Carltonlima team enough. They're a professional, well presented, warm, caring & friendly team. They looked after my mother in law who suffers with Parkinsons when she returned home after her hip operation. Always on time for her visits, courteous & efficient. Happy to help with personal care, household chores or just sit & chat away. Thank you Caltonlima, we are very grateful to have had such a trustworthy team on hand.

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Review from Paul W (Son of Client) published on 12 February 2025 Submitted via Website
Overall Experience

The team from Carltonlima Care Ltd looked after my father until the point where he needed to move into a care home that provided 24 hour support. The service they provided was second to none and they kept me informed at all times when my father's care needs started to change. Thank you to the manager and her team, especially 3 staff members in particular who were so kind and considerate in helping my father during a difficult time.

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Review from S W (Son of Client) published on 11 February 2025 Submitted via Website
Overall Experience
Carltonlima Care team are a friendly caring team and go out of there way to help me get in touch with medical people needed to help my mum outside her normal care.
They also try there best to accommodate you if your loved one needs extra care i.e additional visits.

My mum has been with Carltonlima around one year now and I would recommend them.

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Review from Kirsty A (Daughter of Client) published on 20 January 2025 Submitted via Website
Overall Experience
Carltonlima Care are highly recommended, they are caring, reliable and professional and take their time with their clients. Clients feel unrushed and listened to.

Our family couldn't manage without them.

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Review from S S (Daughter of Client) published on 7 November 2024 Submitted via Website
Overall Experience

We have been using Carltonlima Care, the manager and her wonderful team for over a year now. They provide excellent care for my dad and I have so much confidence in them and I can see they genuinely care about my dad too. He has regular carers which is so important to us to enable them to deliver the best possible care for dad. We have to continually tweak dads care plan as his needs keep changing but this never seems to be a problem. Thank you to the manager and your team, don't know what we would do without you all.

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Review from Julie W (Daughter of Client) published on 27 August 2024 Submitted via Website
Overall Experience

I have been a carer for my Mum who has Alzheimer's for 4 years but as her needs were changing earlier in the year I realised she would benefit from some extra support. I carried out a lot of research into trying to find carers that my Mum would take to. Through a friend of a friend of a friend, I found Carltonlima Care! Right from the offset, I felt confident that this company could provide the type of care that would suit my Mum and I can tell she enjoys the visits. The manager and her team are all incredibly professional yet personable and literally nothing is too much trouble, I seem to be constantly asking to introduce new things into the routine and it all gets done with no quibble! Having the extra support from Carltonlima Care enables me to have some time back for myself and means that my brother and I are worrying much less on the days we are not with our Mum. I would not hesitate to recommend the manager and her team, they are amazing!

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for the lovely review. We enjoy visiting mum and supporting you and your brother care for mum at home.

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Review from Gerry M (Daughter of Client) published on 19 August 2024 Submitted via Website
Overall Experience
From the moment I made contact with Carltonlima, I knew this was going to be the care agency that we would engage with to help Dad. The manager arranged to meet me and Dad at home at short notice, and then followed up on that initial meeting with all of the information we needed to make an informed decision.

Dad just needs one visit a day at present, but all of the team arrive promptly, make sure Dad's needs are attended to and also make time to hear about him, and have a cuppa. They are quick to alert me if they have any concerns. I love the fact that I can check into the daily reports on the app, and pick up snippets of info. Dad has settled in well to his new routine, meaning that we, his children, who live at least 60 miles away have the confidence that he can continue to live independently for now. As his Alzheimer's disease progresses, we will be able to increase the level of care and hopefully, with Carltonlima's help, he will be able to stay at home for as long as possible.

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Review from Stephanie B (Granddaughter of Client) published on 20 May 2024 Submitted via Website
Overall Experience
If you are looking for a care company that will put your family member's best interest at the heart of what they do, look no further than Carltonlima Care.
The manager has been ever so accommodating in setting up a post-operative package of care to enable him to return home and transition back to independence, even when his discharge date kept changing, she continually delayed the start date with no complaints.
This was only supposed to be a short-term package of care, however, the care he has received to date has been so brilliant that he is considering keeping visits in place indefinitely. My grandad speaks ever so fondly of the team, he really looks forward to his visits.

The staff are kind, promote independence, and just 'get on with it' with nothing being too much trouble. The care is very personal and the team take the time to learn their service users individually. We will not hesitate to recommend Carltonlima Care and the manager to anybody looking for care.

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you so much for the lovely review. We are really enjoying caring and getting to know your grandad.

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Review from Nicola S (Daughter of Client) published on 23 April 2024 Submitted via Website
Overall Experience

This was my first time away and needing to arrange care for my 89-year-old mum who has Alzheimer’s. The manager is very kind and professional and when mum had a slight issue on day one it was resolved quickly and efficiently which I was extremely grateful for. Most importantly Mum enjoyed their visits and chats and I won’t hesitate to use the manager and her team again. Thank you.

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for taking the time to write a lovely review. We enjoyed caring for your mum and hope to see you both very soon.

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Review from J B (Daughter of Client) published on 10 April 2024 Submitted via Postal Card
Overall Experience

We are delighted to receive care from Carltonlima Care Ltd. The staff are so nice, kind and efficient and punctual. They have taken their time to find out about my father. It feels very personal and it has been easy to contact them if we need to. The smaller size of the company makes us feel very cared for. They feel like team!

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for the lovely review and for choosing us to look after your father.

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Review from Peter W (Son of Client) published on 25 March 2024 Submitted via Website
Overall Experience

First-class service. All are very friendly, helpful and caring providers. I asked them to send me a message every day to let me know if Mother is ok. I live a few miles from Mother and can only visit 2 or 3 times a week. Also, I go on holiday 2 or 3 times a year. So having the carers visit every day and receiving daily messages is reassuring. Overall, a very good service - well pleased.

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for the lovely review. It is a pleasure to look after your mother.

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Review from Sarah S (Daughter of Client) published on 20 February 2024 Submitted via Website
Overall Experience
I was my mother’s carer for over a decade, she was adamant she would not go into a care home. I began my own business and my hours meant I couldn’t be there as often daily, initially I got independent help from experienced carers. But as her needs increased I realised more professional care was needed. It is a minefield out there not knowing who to employ. I didn’t want different people coming in daily who had no chance of building a relationship with Mum but as luck would have it a friend told me of a wonderful lady who was a nurse about to set up her own care company.
The manager and her team started in July 2023 they were brilliant. They have shown my mum true care and attention. Going above and beyond many times. They give me peace of mind sorting Drs, prescriptions and meds I was able to enjoy my mum as her daughter. Mum recently passed peacefully. The team made her last months in her home comfortable and manageable, very professionally.

From my heart I thank you! You are wonderful.

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for the lovely review. Myself and the team took great pleasure in caring for your mother at home, ensuring her wishes were met.

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Review from Linda V (Friend of Client) published on 2 February 2024 Submitted via Postal Card
Overall Experience

I live with my friend and all of the team are very good with her. Friendly, very kind and professional, and she has confidence in them, nothing is too much trouble. I would recommend them to anyone.

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Review from Clare B (Daughter of Client) published on 23 January 2024 Submitted via Website
Overall Experience
The Carltonlima team looked after my mother for several months before she finally moved into a hospice. The care they gave her was second to none, they went beyond the call of duty on many occasions. Nothing was too much trouble for them. The peace of mind they gave us during a rapid decline in my mother's health was immeasurable. They are professional, reliable and compassionate.

I wouldn’t hesitate in recommending them for any caring roles.

Reply from Lacey Travers, Clinical Registered Manager at Carltonlima Care Ltd

Thank you for your lovely comments. It was a pleasure to look after your mum and keep her at home as long as we did.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (2)

  • Recipient: Carltonlima Care LtdDate: Friday 30 May 2025
  • Recipient: Homelium Care LtdDate: Friday 30 May 2025

Meet the Team (1)

Lacey Travers Job Title: Registered Clinical Manager Joined: 2023
Lacey Travers

Lacey has worked in health care since 2004 and has been a registered adult nurse since 2007. Lacey has worked in various sectors, including; acute wards, the community and nursing homes. Lacey has also won numerous awards including Nurse of the Year. Lacey still works at a local private hospital to keep up to date with clinical skills.

Lacey started Carltonlima Care in April 2023 as she saw a need for high-quality, person-centred care to be delivered in the local area. In addition, she saw a need for care staff to be supported and trained comprehensively to care for people effectively and safely. Lacey’s hands-on approach ensures that staff are well-led and supported.

Lacey ensures client needs are met by providing care herself alongside her team.

Frequently Asked Questions about Carltonlima Care Ltd

How many Carers does Carltonlima Care Ltd employ?

Carltonlima Care Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carltonlima Care Ltd to verify any information. View our terms and conditions. Carltonlima Care Ltd has an Enhanced Service - more info.