Refreshing Care

The Hubb Business Centre, 335-351 Rainham Road South, Dagenham RM10 8QR
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9.3 5 Reviews
  • Refreshing Care, Dagenham
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: from £19

Please contact us for an individualised pricing based on your care needs
Promotional offer: 15% off your first month of care

These prices are only a guideline, please contact Refreshing Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Refreshing Care Ltd

Person in charge

  • Arnold Allotey (Manager)
Are you the Owner/Manager of Refreshing Care? View your Advertising Options

Refreshing Care Reviews (5)

9.3

Refreshing Care has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years.
Over all time Refreshing Care has 5 reviews.

Overall Experience
  • 4
  • 1
  • 0
  • 0
  • 0
Date Published
  • 5
  • 0
  • 5
  • 5
  • 0
Reviewer Connection to Refreshing Care
  • 3
  • 2
Total of 5, showing 1-5
Review from L B (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service. The cleaning was professional and thorough.
The staff, especially Arne are kind and patient. Staff take a real interest in asking their clients questions and having interesting conversations. Superb service all round. Highly recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R B (Client) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased with the service I received. He showed concern for my needs and asked if everything he did was satisfactory. Which it was and my rooms all looked clean and tidy when he finished.
Reply from Arnold Allotey, Registered Manager at Refreshing Care

We are so glad you were pleased with the service and even more delighted that the carer met your needs. Thank you for this kind feedback. Always at your service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Donna H (Daughter of Client) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company - Refreshing Care, has gone above and beyond board to meet my mother's needs. I feel I can totally relax when I'm not here knowing she is in their care. My mother has a regular carer and to date feels very comfortable. All the issues that she had about receiving a stranger into her home
have subsequently diminished over time and she now looks forward to seeing her. The carer apparently pre-empts my mother's needs and is always willing to assist in any way. My mother is happy, so I'm happy. A big thank you to the manager who works tirelessly to make sure everything runs smoothly and efficiently. A little while back the manager explained that Mum's regular carer might not be available for the dates I requested, I don't know what went on behind the scenes but he made it happen and Mum had her regular carer.
Thank you Refreshing Care.
Reply from Arnold Allotey, Registered Manager at Refreshing Care

Thank you for your heart-warming feedback. It makes going the extra mile worth it, particularly to see the smile on mum's face and the comfort she feels. It inspires us to do more. We will pass on your kind feedback to Mum's carer. Thank you once again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dennis A (Client) published on 10 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very much impressed and satisfied with the level and quality of service rendered. My flat that was in disarray was so clean and it brought me so much joy and would not really hesitate in recommending them. Kudos to the gentleman that was sent to do the job.
Reply from Arnold Allotey, Registered Manager at Refreshing Care

Thank you so much for your feedback. Providing our clients with high quality care and support is always our priority. We will pass on your lovely feedback to your carer who also supported with the housekeeping you highlighted.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A M (Daughter of Client) published on 27 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is service, and there is Refreshing Care. The team have been so helpful and supportive to my father, and we trust them- which makes all the difference. The team have over and again gone over and beyond to ensure my father is fully supported and looked after. I highly recommend Refreshing Care
to anyone looking for Home Care!
Reply from Arnold Allotey, Registered Manager at Refreshing Care

Thank you for such a kind review. It is our pleasure to support Dad, particularly after a challenging period for him. At your service always.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Refreshing Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Refreshing Care is calculated as follows: ( (24 Excellents x 5) + (6 Goods x 4) ) ÷ 30 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Refreshing Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Refreshing Care

What Type of Services does Refreshing Care offer?

Refreshing Care offers Home Care.

How many Carers does Refreshing Care employ?

Refreshing Care employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Refreshing Care to verify any information. View our terms and conditions. Refreshing Care has an Basic Service - more info.