Reflection of Care Ltd

2 Ruby Court, Rainbow Road, Erith DA8 2BT
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8.9 3 Reviews
  • Reflection of Care Ltd, Erith
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Care Provided by Reflection of Care Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £23.50

Rates may be reviewed in line with changes in legislative or Local Authority requirements.
a) Charges
The above are all inclusive and in normal circumstances there will be no extra charges other than
mileage shopping/errands agreed in advance at 45p per mile (services are currently exempt from
VAT) Rates are subject to change based on any significant increase in care requirements. Any such
increase will be disclosed and agreed with the fund provider prior to implementation.
b) Public holidays Charges
Public holiday charges will apply on all statutory public holidays from midnight to midnight.
c) Live in Services
We provide a live in care service, where a care worker who will be living in and available to assist in
personal care during the day and to be on call during the night. This is a bespoke service tailored to
individual needs and assessment. Further details and rates can be provided by the manager upon request.
d) Timesheets/Electric call monitoring (ECM)

These prices are only a guideline, please contact Reflection of Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Reflection of Care Ltd

Person in Charge

  • Hawa Camara (Manager)
Are you the Owner/Manager of Reflection of Care Ltd? View your Advertising Options

Reflection of Care Ltd Reviews (3)

8.9

Reflection of Care Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years.
Over all time Reflection of Care Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Reflection of Care Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from B C (Wife of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer was very nice and provided good care to the patient, she was very supportive to the family during a difficult time.
If anyone needs a carer, please consider using this company as the carer I had was excellent towards both the patient and us.
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you for taking the time to share your experience with us. We are delighted to hear that the carer provided excellent care to your husband and supported your family during such a difficult time.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patricia W (Daughter of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I have had the best experience with Reflection of Care in caring for my father these past months. The carers assigned to us were remarkable, they were attentive, passionate and compassionate, that left us with no worries of him being unsafe. The carers made him feel comfortable and valued.
I was particularly drawn to the personalised approach taken by the agency, his care plan was tailored to his needs and reviewed every now and then in reference to his progress. Management is in close contact with the GPs and hospitals and carers trained on how to reach emergency contacts should they need to. I would highly recommend Reflection of Care Ltd to anyone seeking a care agency for their loved one.
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you for your glowing review! We truly appreciate your kind words and are thrilled to hear about the positive experience you and your family have had with us. It's great to hear that the carers…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Sister of Client) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very caring, reliable and supportive. They have a lot of experience and understanding and are able to adapt and be flexible towards the client's needs.
If there are any issues, they address them straight away and are very professional.
Highly recommended!
Reply from Hawa Camara, Manager at Reflection of Care Ltd
Thank you so much for taking the time to share your positive feedback about our staff. We are delighted to hear that you found our team to be caring, reliable, and supportive. Providing top-quality…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Reflection of Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Reflection of Care Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Reflection of Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Reflection of Care Ltd

What Type of Services does Reflection of Care Ltd offer?

Reflection of Care Ltd offers Home Care.

How many Carers does Reflection of Care Ltd employ?

Reflection of Care Ltd employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Reflection of Care Ltd to verify any information. View our terms and conditions. Reflection of Care Ltd has an Basic Service - more info.