Kapaya Care St Helens Merseyside

Suite 56, The Bold Business Centre, Bold Lane, St Helens WA9 4TX
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8.0 1 Review
  • Kapaya Care St Helens Merseyside, St Helens
Kapaya Care is a trusted home care provider based in St Helens, offering high-quality care and support services across the whole of Merseyside. The agency is known for its compassionate, person-centred approach that allows individuals to remain independent and comfortable in their own homes.

The team at Kapaya Care delivers a wide range of services tailored to each client’s needs, including personal care, medication support, companionship, dementia care, and complex care packages. Every care plan is carefully designed with input from clients and their families to ensure it meets both emotional and physical needs.

What sets Kapaya Care apart is its consistent dedication to professionalism, reliability, and respect. Carers are fully trained, vetted, and chosen not only for their qualifications but also for their empathy and commitment to making a real difference.

Families across Merseyside turn to Kapaya Care for peace of mind, knowing their loved ones are supported by a responsive and dependable team. Whether it's daily visits or 24-hour care, this agency ensures dignity, continuity, and a high standard of care every step of the way.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £35

The final cost is determined based on a tailored care plan that considers the specific needs, schedule, and support required by each client.


Please contact us to discuss your care needs and receive a personalised quote. BOOK A FREE CONSULTATION TODAY

These prices are only a guideline, please contact Kapaya Care St Helens Merseyside to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Kapaya Care Ltd

Person in charge

  • Stephen Olutunde (Manager)

Kapaya Care St Helens Merseyside Reviews (1)

8.0

Kapaya Care St Helens Merseyside has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Kapaya Care St Helens Merseyside has 1 review.

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Review from Joshua A (Son of Client) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kapaya Care has been incredible in caring for my dad, who has dementia. The staff are compassionate, well-trained, and always go the extra mile. He's safe, well looked after, and more settled than we've seen in a long time. The home is clean and welcoming, with engaging activities and strong nursing
support. We're regularly updated and feel complete peace of mind knowing he's in such good hands. Highly recommend
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Kapaya Care St Helens Merseyside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Kapaya Care St Helens Merseyside is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kapaya Care St Helens Merseyside is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Amy

Amy Woodhouse

Job Title: Care Manager Joined: 2022

My name is Amy Woodhouse, and I am the Care Manager at Kapaya Care, covering St Helens and the wider Merseyside region. I joined the team in early 2022, bringing with me over a decade of experience in health and social care.


My role is to oversee the smooth and safe running of our care services, ensuring that we meet all regulatory and compliance standards set by the CQC. Most importantly, I am responsible for ensuring that the care we provide is person-centred, responsive, and genuinely makes a difference to the lives of our clients.


Throughout my career, I have worked in both domiciliary care and residential settings, supporting individuals with a wide range of needs, including dementia, physical disabilities, and complex health conditions.


I hold a Level 5 Diploma in Leadership and Management in Health and Social Care, and I am passionate about mentoring and empowering my team to always deliver the highest standard of care.


Outside of work, I enjoy spending time with my family, reading historical fiction, and exploring the countryside on long walks.

Alex

Alex Henry

Job Title: Care Coordinator Joined: 2023

My name is Alex Henry, and I am the Care Coordinator for Kapaya Care. I joined the agency in 2023 and have built a strong understanding of care planning, rota management, and supporting both clients and carers to ensure a seamless delivery of care.


In my role, I am responsible for matching the right carer to each client, creating efficient schedules, and maintaining regular communication to make sure every care plan is carried out exactly as intended.


I started my career as a care assistant and later moved into coordination after discovering a passion for organising services and supporting the wider team. I believe that strong communication and planning are the backbone of quality care.


I am currently working towards my Level 3 in Health and Social Care and take pride in being a reliable point of contact for families, staff, and professionals alike.


In my spare time, I enjoy photography, cooking new recipes, and volunteering at local community events.

Lisa

Lisa Lane

Job Title: Team Lead Joined: 2025

My name is Lisa Lane, and I am a Team Lead at Kapaya Care. I joined in 2025 after working for several years as a senior carer in both residential and home care environments.


My main responsibility is to support our care team on the ground, making sure new carers are trained, supported, and feel confident in delivering the best standard of care. I also carry out spot checks, supervisions, and work closely with the Care Manager to uphold our commitment to high-quality care.


I am proud to be someone my team can rely on for advice, encouragement, and practical support. I have completed my Level 3 in Health and Social Care and am passionate about ongoing learning and development.


What drives me is knowing that our clients feel safe, respected, and cared for, just as we would want for our own families.


Outside of work, I love music, attending live events, and spending time with my two dogs at the local park.

Frequently Asked Questions about Kapaya Care St Helens Merseyside

What Type of Services does Kapaya Care St Helens Merseyside offer?

Kapaya Care St Helens Merseyside offers Home Care.

How many Carers does Kapaya Care St Helens Merseyside employ?

Kapaya Care St Helens Merseyside employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kapaya Care St Helens Merseyside to verify any information. View our terms and conditions. Kapaya Care St Helens Merseyside has an Enhanced Service - more info.