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SureCare East Surrey & Sevenoaks

Amherst House, 22 London Road, Riverhead, Sevenoaks, Kent TN13 2BT
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Care Provided by SureCare East Surrey & Sevenoaks

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1,800
The price(s) shown are provided by the agency. Contact SureCare East Surrey & Sevenoaks for full pricing details and T&Cs.

Contact SureCare East Surrey & Sevenoaks to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Tracy Dankert (Manager)
Are you the Owner/Manager of SureCare East Surrey & Sevenoaks? View your Advertising Options

SureCare East Surrey & Sevenoaks Reviews (7)

9.6

SureCare East Surrey & Sevenoaks has a Review Score of 9.6 (9.576) out of 10, based on 7 reviews in the last 2 years. Over all time SureCare East Surrey & Sevenoaks has 7 reviews.

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Showing 7 reviews matching selected criteria
Review from Serena D (Client / Service User) published on 8 December 2025 Submitted via Website
Overall Experience

I write to say that over the past year I have received the best possible sympathetic and efficient care from SureCare East Surrey and Sevenoaks. Their attentiveness and compassion has made my life as an old person so much easier. I regard my personal carer as a friend and look forward to her visits.

Reply from Gaj Muralii, Managing Director at SureCare East Surrey & Sevenoaks

Dear Serena,

Thank you so much for taking the time to share such a beautiful and touching review. Your kind words truly mean more to us than we can express.

To hear that you have felt supported, cared for with compassion, and treated with dignity over the past year is exactly why we do what...  

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Review from Philippa T (Daughter of Client) published on 10 October 2025 Submitted via Website
Overall Experience

SureCare Sevenoaks have been superb in looking after my Father twice a day for the last 3 months. Everyone has been kind and caring and taken the time to get to know Dad and work with him in meeting his needs. Communication with me has also been excellent, there are a small core group of carers so Dad always knows the person visiting him and everyone is very friendly.

Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & Sevenoaks

Many thanks for taking the time to send such a positive review. Looking after your dad is an absolute pleasure and we are so happy that not only the Care Givers but the office team have played their part in ensuring dad has quality care delivered.

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Review from Christine S (Daughter of Client) published on 4 September 2025 Submitted via Website
Overall Experience
The whole team at Surecare have been so kind, helpful, flexible, caring. Nothing seems to be too much trouble for them. The manager has gone out of her way many times to get the best help for my mum in a rapidly changing situation. If it wasn't for her and the rest of the team I don't know what I would have done.

The whole team have communicated very well with me, responding very quickly and helpfully. I would highly recommend this service to anyone needing care for themselves or a family member. You'll be in excellent hands.

Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & Sevenoaks

Thank you so much for reviewing us. Our team takes great pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!

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Review from Michael S (Client / Service User) published on 20 June 2025 Submitted via Postal Card
Overall Experience

My wife (the service user) and myself have found the service first class. Always on time, courteous and professional. We would recommend them.

Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & Sevenoaks

Thank you very much for your lovely review. We highly value our clients and want to support and care for them to the best of our ability, and to receive such good feedback is very important to us. To hear that all elements of our care are highly regarded is what we strive for as our customer's...  

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Review from S D (Client / Service User) published on 20 June 2025 Submitted via Postal Card
Overall Experience

I am very happy with all aspects of the care I receive from SureCare.

Reply from Tracy Dankert, Registered Manager at SureCare East Surrey & Sevenoaks

Thank you for this wonderful review. We hope to make a difference to the lives of the people we care for and to offer our compassion and understanding. We are honoured to look after you Thank you again. SureCare East Surrey and Sevenoaks

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Review from Mark S (Son of Client) published on 6 June 2025 Submitted via Website
Overall Experience
SureCare provides care for my mum, and I couldn't recommend them highly enough.
After 3 months in hospital, my mum required homecare after she was discharged. I wanted to do my homework on the company that would be caring for mum.
From the initial conversation with one of the members of staff, to the home visit by the manager and morning visits by the carers over the last couple of months, SureCare provides absolutely everything they promise. The level of care mum receives is exemplary. The carers are never in a rush and always make time for a chat. They always arrive at the same time every morning.

Arranging care for your parents is a big decision to get right. SureCare takes care of mum as well as I would.

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Review from Clare G (Daughter of Client) published on 30 May 2025 Submitted via Website
Overall Experience
Earlier this year my beloved Mum was diagnosed with terminal cancer, after a couple of stays in hospital, Mum's wishes were to pass away at home. Mum was discharged early April and we were provided with SureCare East Surrey & Sevenoaks to visit twice a day and help us care for her. We as a family could not have wished for kinder, caring people to look after our lovely Mum. They were respectful, looked after my Mum's dignity throughout, nothing was too much trouble.
This has been such a heartbreaking time not only for my Mum but also her family.

I would like to extend my heartfelt thanks to the manager and their amazing team at SureCare. Without them we would not have coped as well, thanks to them they helped make my Mum's last few days the best it could have been. I know you all only came into our lives for a very short time (6 days), but you made a big difference for my Mum and our family, for that I will be eternally grateful. I cannot recommend you highly enough. Thank you.

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Care Quality Commission (CQC) Rating

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Frequently Asked Questions about SureCare East Surrey & Sevenoaks

How many Carers does SureCare East Surrey & Sevenoaks employ?

SureCare East Surrey & Sevenoaks employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare East Surrey & Sevenoaks to verify any information. View our terms and conditions. SureCare East Surrey & Sevenoaks has a Basic Service - more info.