SureCare East Surrey & Sevenoaks

We have found Surecare's services to be truly first class, delivered by great people who communicate clearly and consistently. The level of care provided has been superb, and we always feel well-supported. We receive regular updates, thoughtful recommendations, and proactive proposals to ensure the care package remains the best possible fit for our needs.

We found SureCare to be very caring, reliable, friendly and efficient. Their care for my mum was extremely good and they picked up on any health issues. They were quick to inform us of any problems. As well as personal care they helped with many other jobs around the house too. The same carer arrived exactly on time each day. We would not hesitate in recommending them.

The team that visit are truly a wonderful team, so caring and supportive. They always make sure he is treated with dignity and respect.

I contacted SureCare Sevenoaks when I needed additional support for my elderly mother, who has full time care in her own home. The company were efficient and extremely helpful and quickly set up a support system for morning personal care. The carers who visited were friendly and kind and my mother got on very well with them and enjoyed their company. We have paused the additional care for the time being but I will not hesitate to use SureCare again should the situation change.

SureCare have tailored their support to cater for my Godfathers specific needs since December 2025 and the care package has developed as those needs have changed. SureCare have completely transformed my Godfather's quality of life for the better and ensure that the symptoms of his dementia are supported in a practical, safe and friendly way. The care package has been sympathetic to the support given freely by neighbours that forms a wider team. Communication with SureCare is regular, friendly and targeted to ensure that the Care they provide is effective and and value for money. They have been the answer to our care needs.

I write to say that over the past year I have received the best possible sympathetic and efficient care from SureCare East Surrey and Sevenoaks. Their attentiveness and compassion has made my life as an old person so much easier. I regard my personal carer as a friend and look forward to her visits.

SureCare Sevenoaks have been superb in looking after my Father twice a day for the last 3 months. Everyone has been kind and caring and taken the time to get to know Dad and work with him in meeting his needs. Communication with me has also been excellent, there are a small core group of carers so Dad always knows the person visiting him and everyone is very friendly.

The whole team have communicated very well with me, responding very quickly and helpfully. I would highly recommend this service to anyone needing care for themselves or a family member. You'll be in excellent hands.

My wife (the service user) and myself have found the service first class. Always on time, courteous and professional. We would recommend them.

I am very happy with all aspects of the care I receive from SureCare.

Arranging care for your parents is a big decision to get right. SureCare takes care of mum as well as I would.

I would like to extend my heartfelt thanks to the manager and their amazing team at SureCare. Without them we would not have coped as well, thanks to them they helped make my Mum's last few days the best it could have been. I know you all only came into our lives for a very short time (6 days), but you made a big difference for my Mum and our family, for that I will be eternally grateful. I cannot recommend you highly enough. Thank you.