Royal Care Canterbury

Unit 19 Barton Business Park, New Dover Road, Canterbury CT1 3AA
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9.8 22 Reviews
  • Royal Care Canterbury, Canterbury
Royal Care Canterbury provides reliable, compassionate, person-centred home care for adults who want to remain safe and independent at home across Canterbury and the surrounding areas in Kent.

Royal Care create tailored care plans around each person’s needs, routines and preferences. Support can range from short regular visits to longer visits, overnight care, waking nights, sitting services and 24-hour/live-in care. The team can assist with personal care (washing, dressing and continence support), dementia care, companionship, domestic tasks (meal preparation, cleaning and shopping), medication support and help to access the community for appointments and social activities. They also support more complex needs, including PEG feeding and stoma care, in line with agreed care plans and professional guidance.
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Care Provided by Royal Care Canterbury

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £28
  • Weekly Live-in Care Fees: £1800 – £2000

All fees are variable dependent on the length and type of service required

These prices are only a guideline, please contact Royal Care Canterbury to find out the exact price for your requirements.

Contact Royal Care Canterbury to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Royal Care Canterbury to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Abhishek Suresh Kumar (Registered Manager)

Royal Care Canterbury Reviews (22)

9.8

Royal Care Canterbury has a Review Score of 9.8 (9.822) out of 10, based on 22 reviews in the last 2 years.
Over all time Royal Care Canterbury has 22 reviews.

Overall Experience
  • 18
  • 4
  • 0
  • 0
  • 0
Date Published
  • 22
  • 7
  • 22
  • 22
  • 0
Reviewer Connection to Royal Care Canterbury
  • 8
  • 4
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 22, showing 21-22
Review from Thomas Q (Son of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional and well run service. Can't praise the staff highly enough from the carers to the admin team. Always ready to listen with a sympathetic ear and adapt accordingly. A pleasue dealing with them and would recommend their organisation.
Reply from Lucy Forrester, Operations Manager at Royal Care CanterburyThank you for your wonderful feedback. We greatly appreciate your kind words and are pleased to hear that our team has provided a supportive and professional service. It's our pleasure to assist, and your recommendation means a great deal to us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Henry M (Son of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was placed on end of life home care after a 10 week stay in hospital relating to a heart attack. His wishes was to spend his last days at home on the farm surrounded by family.


He was very weak and bed bound for the time he was at home(6 days) and Royal care were attending 3 times a

day, sometimes 4 when requested.


The teams that arrived and the care provided was absolutely fantastic. The teams would carry out tasks in a dignified and gentle manner, putting my father's comfort at their priority. They would talk to him and ask plenty how he feels and that is he comfortable. No corners were cut in regards to care and as a family we couldn't ask for anything more.


They were always easy to talk to over the phone too through all hours as I was always able to get hold of someone quickly.


I would recommend Royal care to anyone who finds themselves in a situation where extensive care is needed. Amazing people and care.


From my Father and family, thank you Royal care.

Reply from Lucy Forrester, Operations Manager at Royal Care CanterburyThank you so much for your kind words. It was our privilege to care for your father and support your family during such a difficult time. We're truly grateful for your recommendation.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Royal Care Canterbury is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.822 for Royal Care Canterbury is calculated as follows: ( (107 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.822
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Royal Care Canterbury is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Abhishek

Abhishek Suresh Kumar

Job Title: Registered Manager Joined: 2021

I’m Abhishek Suresh Kumar, the Registered Manager for Royal Care Canterbury. I’ve been working with Royal Care since 2021, and I’m proud to be part of a service that puts people first. Royal Care is committed to providing safe, reliable and truly person-centred support at home, helping clients to stay independent with dignity and respect. I lead and support our care team through training, supervision and care planning, and I work closely with clients, families and healthcare professionals to make sure our care is always high quality and responsive to individual needs.

Lucy

Lucy Forrester

Job Title: Operational Manager/Nominated Individual Joined: 2023

I have worked within the Care industry for 22 years in various different roles. I have worked my way up from being a carer to the nominated Individual. I have my NVQ5 and I am very passionate about delivering very high standards of care.

Sreelatha

Sreelatha Vijayan

Job Title: Director Joined: 2011

Royal Care was originally founded in Dover back in 2011 by Sreelatha Vijayan. Sree is a Registered Nurse and has been working in A&E, trauma centres and care homes for the last 20 years, and continues to do so.


Sree is so passionate about caring and the work she does on a daily basis, that she decided there was a need to further support both the service users and the staff that work so very hard to provide exceptional care. This is where the concept of Royal Care began.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Royal Care Canterbury to verify any information. View our terms and conditions. Royal Care Canterbury has an Enhanced Service - more info.